housenetwork.co.uk 

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Rated 5 out of 5 stars

I sold my flat in North London a few years ago. Throughout Housenetwork were fantastic. Nothing was ever too much trouble . Far better at every single level , than the two local high street agents I... See more

Rated 5 out of 5 stars

I was worry to choise one of online estate agency. Decide to get Housenetwork.co.uk I didn't realize my house will be sold in 7 days!!! Full proffesional help from doing a photos thru arrange wieving... See more

Company replied

Rated 5 out of 5 stars

Had no complaints at all. House Network have done us proud. All our questions were answered promptly and with the right information, we were kept up to date with all viiewings and feedback from view... See more

Company replied

Rated 5 out of 5 stars

Ours was always going to be a tough house to sell. A lot of very positive features but some negative ones too. House Network just kept plugging away with a steady stream of viewers, the organisat... See more

Company replied

Company details

  1. Real Estate Agents

About housenetwork.co.uk

Information provided by various external sources

The only estate agent with a 20-point promise

Yes we're the original online estate agents. Yes we've saved our customers over £49 million in fees. Yes we've won awards and been featured on TV & radio, but it's our comprehensive service that makes us stand out from the crowd. From free market appraisals, one to one account manager, sales progression & completion, we're your 21st century estate agent and the best bit - we are the only estate agent in the UK that offers a 20-point customer promise.

Success Statistics

- Client Savings: £49m
- Sales agreed: 13,000
- Viewings: 350,000
- Sales value: £3.6bn
- Recommended rate: 97%
- Seller rating: 9/10


Contact info

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(1,346)

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Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and easy to use. Highly recommended.

October 1, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Jackie, thank you for taking the time to write this great review of our services. We wish you all the best for the future, All the team at HN

Rated 5 out of 5 stars

Easy communication

Easy communication. Highly recommended.

October 1, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Fran, thanks for taking the time to leave this 5* review and recommendation. All the best, HN

Rated 5 out of 5 stars

Would use again with no reservations.

Very impressed with the regular communication provided which is substantially higher than that of high street agents. The level of effort they put into progressing the sale made the experience very personable. Also the fact that there was access to the online portal made it feel like there was more control in terms of how matters were proceeding.

Would thoroughly recommend!

September 27, 2018
Unprompted review
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Reply from housenetwork.co.uk

Hi Geeta, thank you for such a great review! I will look into who your Relationship Manager was and will make sure they are made aware of your comments. All the best, HN

Rated 5 out of 5 stars

A very easy process from the initial contact

A very easy process from the initial contact right through to the viewings. Great to be able to view my listing and brochure before going live and to initiate any changes necessary.
My dedicated negotiator was on holiday but her replacement and team where, pleasant, polite, knowledgable and helpful.

September 25, 2018
Unprompted review
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Reply from housenetwork.co.uk

Hi Alison, thank you for writing this great review! We believe in enhancing the user experience anywhere we can, which is why we give you a level of autonomy over your listing so that you can make it the way you want it. All the best, HN

Rated 5 out of 5 stars

Highly recommend!

I am so pleased with house network, the service was great and very informative thought-out.
I would very much recommend them, and would definitely use them again should the occasion arise.
Thank-you Sam and all
Victoria.

September 25, 2018
Unprompted review
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Reply from housenetwork.co.uk

Hi Victoria, thank you for writing such a lovely review of our services. I will make sure Sam is made aware of your kind comments. All the best, HN

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. A little bit slow to get a viewing booked in. But followed up great for feedback afterwards. Offer accepted and was passed on to the relevant departments straight away.

September 24, 2018
Unprompted review
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Reply from housenetwork.co.uk

Hi Mrs Reid, thank you for taking the time to leave this 5* review. All the best, HN

Rated 4 out of 5 stars

Liked the service very much and staff…

Liked the service very much and staff were efficient and helpful. However the constant emails re each booking became over kill too the extent that important ones didn't get read properly and might have been missed. Booking reminders and feedback requests should not be needed as this is an important transaction therefore the seller should be checking the website frequently if this is their preferred way to sell.

September 18, 2018
Unprompted review
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Reply from housenetwork.co.uk

Good Morning, thank you for taking the time to leave this 4* review. Your feedback has been noted and will be used to help improve the efficency of our service. All the best, HN

Rated 5 out of 5 stars

Well organised and helpful throughout…

Well organised and helpful throughout the whole process. We're really pleased we decided to go with House Network.

September 18, 2018
Unprompted review
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Reply from housenetwork.co.uk

Hi Kate, thank you for taking the time to write this review. We pride ourselves on customer service and from this review it does sound as if we have delivered. All the best, HN

Rated 5 out of 5 stars

Highly recommendable

My experience of House Network has been professional, efficient, reliable, authentic and would highly recommend.

September 18, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Suzanne, thank you for taking the time to write this 5* review of our services. We wish you all the best for the future, All the team at HN

Rated 5 out of 5 stars

The team are so good

The team are so good, even though they are not based in birmingham where i live , the amount of times i have received calls and had fast response back within a few hours is so good. House network is so good i would deffo recommend. Ive had other agents but i would rate them 2/10 . I would rate you 10/10 , there is nothing negative i can say. Hopefully i continue to get the support from your team.

September 17, 2018
Unprompted review
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Reply from housenetwork.co.uk

Hi Sabrina & Samran, thank you for taking the time to write this review. I am glad you have had such a great experience using our services, and I will make sure your Relationship Manager is made aware of your kind comments. All the best, HN

Rated 5 out of 5 stars

Professional team

Professional team, working prompt and very friendly.

September 17, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Renat, thank you for taking the time to write this great review of our services. We wish you all the best for the future, All the team at HN

Rated 5 out of 5 stars

Excellent service

Excellent service. Very clear communication and keeping you updated on progress.

September 17, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Laura & Mark, thank you for such a great review! I will look into who your Relationship Manager was and will make sure they are made aware of your comments. All the best, HN

Rated 5 out of 5 stars

Excellent

I was very impressed with the service and the comunation

September 17, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Michael & Mark, thank you for taking the time to write this review. We pride ourselves on customer service and from this review it does sound as if we have delivered. All the best, HN

Rated 5 out of 5 stars

Seamless

Gone off without a hitch

September 17, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Jack, thank you for taking the time to write this review. I am glad you had such a great experience using our services. Hopefully you consider using us again at some point in the future. All the best, HN

Rated 4 out of 5 stars

Buying a property

From the moment i put an offer in on a property i ve been kept updated through out the transaction.

September 10, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Marc, thanks for taking the time to leave this review, all the best, HN

Rated 5 out of 5 stars

Graham who came to do the EPC

Graham who came to do the EPC, take photos and prepare the write up was very professional and we could not fault the end result.

September 10, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Keith & Anna, thank you for taking the time to write such a great review! We appreciate your comments about Graham in particular and I will make sure he is made aware of your comments. All the best, HN

Rated 5 out of 5 stars

Fabulous service

Fabulous service, so quick, efficient and professional. Would heartily recommend house network.

September 10, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Emily, thank you for taking the time to write this review. I am glad you had such a positive experience selling through us. Hopefully we cross paths again in the future. All the best, HN

Rated 5 out of 5 stars

Miss these Agents

Miss these Agents, miss out!

September 10, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Good afternoon, thank you for leaving this 5* review! All the best, HN

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