houseof Reviews 671

The light I purchased is absolutely stunning and customer service is amazing. I first found the light through a podcast recommendation. I couldn't at the time find a home for a lamp, but when we redesigned our bedroom I knew the style would be perfect. I would not hesitate to recommend the products and customer service. Thank you so much House Of.

We're an Interior Design Studio and we bought x3 Brass pendants to place over our client's newly installed basement bar. They were absolutely what we were looking for in the space - they're slimline but with the addition of the disc they make an impact.
They're a nice, shiny brass (not brushed) and that was the finish we wanted to introduce to the bar area. We love how the bulb is reflected on the underside of the disc, creating a bright but still diffused light.
And last, but not least, we love how Houseof’s packaging is plastic free/recyclable and they're doing everything they possibly can to put being climate friendly at the forefront of their business.
We're looking forward to using more of Houseof's range in future projects!

Fantastic light shade, very quick delivery. Would highly recommend.

The reason I ordered the extension lead the photo showed a very brought pink lead that's why I paid the high cost unfortunately it was a very different colour very pale washed out pink not as shown so very disappointed I was going to order the green one I am not taking the chance I am sure I will be disappointed

AMAzing product - quality was exceptional - package A1 delivery super fast I might order a few more xx I love them that much xx

Unfortunately I am between residences so cannot comment on the contents of my order

High standard. Very straight forward online purchase. Product arrived quickly. I would definitely shop with Houseof again.

Shipped quickly, was packed well and was exactly what I was expecting.

Amazing customer service. Always so helpful and super efficient. Can’t praise them enough.

I purchased a lamp from HoF two years ago, and unfortunately, last week during a strong wind in London, the lamp toppled over, causing the shade to break. As the lamp held sentimental value for me, I decided to reach out to HoF's customer service to inquire about purchasing a replacement shade.

I was pleasantly surprised by the exceptional service I received from HoF. Specifically, Pamela, a member of their customer service team, proved to be incredibly kind and efficient. Not only did she respond to my email promptly, but she also went above and beyond by offering to send me a new shade without any additional cost. I was truly speechless and left with a highly positive impression of their dedication to customer satisfaction.

I cannot emphasise enough how impressed I am with the level of service provided by HoF. Their swift response and generosity have made me an extremely happy customer. I am grateful for their outstanding support and assistance.

Once again, I extend my heartfelt thanks to HoF, especially Pamela, for their remarkable service.

Amazing costumer service, so helpful.

The limited communication, only email and no one to call , it took 3 days to get the correct answer .

It was a first time shopping experience with houseof and was worth it as it’s been easy, fast and straightforward. The quality and design of the desk lamp is something I have been looking for and the sale price made it even more appealing.

Bought a light which is great but I smashed a glass shade, HouseOf immediately sent a new one free of charge. Excellent customer service!

Beautiful lamp and packed nicely too. Delivered quickly 👍

Bought a light from this company. Lovely quality product, and when one of the shades arrived broken customer service quickly arranged to send out a replacement.

Pamela has been amazing! Great service and would recommend to everyone I know. Thanks for all your kind assistance Pamela and I’ll be sure to ship again with yourselves very soon on the next project.

Houseof has truly made a a big difference in my trust with shopping online. Despite being a small but growing company I highly recommend Houseof products to others. Their products are amazing and beautiful. I bought a Floor Lamp of theirs through Amara Living UK and the item was exactly what I imagined. I am really excited about the innovation of their products and the quality of the parts which is also available through their website. Pamela of Houseof has been very diligent in helping to assist me with parts that were of accidental damage on my part. Their response is punctual and surprisingly fast. They are upfront and no gimmicks about this growing company. I wish Houseof all the very best in prosperity and future growth. I highly encourage their products, truly exquisite and very much suited to my taste in modern lighting fixtures. Speak to Pamela by email, she is wonderful to work with on remedying concerns. Best wishes to Pamela.

We got the order and it's as specified.
The only problem is that we got it in 2 different packages on different days and we weren't informed in advanced so we were a bit worried initially when the first package arrived with only one part of the order.
But (!!) The response from the store was amazingly fast and helpful so we have to give them all the credit.
It is appreciated.
We will order from the store again