House of Computers Reviews 134

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and expertise, often highlighting their ability to guide through complex choices and provide excellent advice. The service provided is frequently described as amazing, efficient, and professional, with many appreciating the quick repairs and smooth overall experience. People are also very satisfied with the product quality, noting items are reliable, well-priced, and exactly as advertised, with a good selection of options. Customer service stands out as exceptional, with reviewers commending the kind, patient, and attentive approach, ensuring customers find exactly what they need. Additionally, many find the pricing to be great and reasonable, often securing good deals on their purchases. However, some customers mentioned dissatisfaction with the pricing of PC builds and parts, finding them significantly more expensive than alternative retailers.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, professional, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting helpful and polite staff who... See more

Product

Customers consistently note positive experiences with product quality, finding items reliable, well-priced,... See more

Customer service

Consumers consistently report positive experiences with customer service, often describing it as amazing,... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices very reasonable and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When my Dell desktop motherboard died I needed a replacement. I found House of Computers via Google search and discussed my requirements with Haris who was happy to send me several quotations to build... See more

Rated 5 out of 5 stars

I bought a BattleBox PC from House Of Computers recently, i have had repairs from them in prior times, but as it was my first time buying a PC they smoothly guided me through a tailored menu of Comput... See more

Rated 5 out of 5 stars

We had an excellent experience at House of Computers. My 11-year old son was given a warm welcome by Haris, and he generously shared his time and expertise to understand the PC build we had in mind. W... See more

Rated 5 out of 5 stars

I was required to log into a system that is fairly antiquated. The latest version of Windows that could be used was Windows 10. I called House of Computers, and they assured me that they could satis... See more


Company details

  1. Computer Store
  2. Cell Phone Store
  3. Computer Repair Service
  4. Mobile Phone Repair Shop
  5. Home Audio Store

Written by the company

House of Computers is one of London’s leading independent retailers of computers, electronics, headphones, storage devices and more. We stock hundreds of products including laptops, tablets, and headphones from the biggest names on the high street at highly competitive prices. With loads of products to choose from, you are sure to find that essential something you have been looking for. From computers designed for students to state of the art gaming laptops, we have everything for the gadget enthusiast.


Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had a great experience at House of…

I had a great experience at House of Computers. The staff were incredibly kind, patient, and helpful, taking the time to explain everything clearly and making sure I found exactly what I needed. Their customer service truly stands out.

The product quality is also excellent — reliable, well-priced, and exactly as advertised. Whether you’re buying accessories, laptops, or components, you can feel confident that you’re getting high-quality items.

I highly recommend House of Computers to anyone looking for trustworthy service and top-quality tech products. I will definitely be returning!

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a BattleBox PC from House Of…

I bought a BattleBox PC from House Of Computers recently, i have had repairs from them in prior times, but as it was my first time buying a PC they smoothly guided me through a tailored menu of Computers and took into consideration my needs and Price Range. Super friendly, polite staff that are well trained in their field and design some of the most beautiful Computers i have seen in a while. I would Recommend House of Computers to anybody looking for something as simple as a phone screen protector all the way to a fully kitted out Computer. 5 Stars

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with house of computer…

My experience with house of computer was great I bought 2 Lenovo x1 for my company they did best price and help me setup my computers for work and house of computers are best computer shop for laptop and custom built desktop to amazing work these guys are doing thank you very much Harris

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Custom PC build

When my Dell desktop motherboard died I needed a replacement. I found House of Computers via Google search and discussed my requirements with Haris who was happy to send me several quotations to build a custom desktop as I kept changing my specification. We communicated via WhatsApp and he was very responsive. In the end, he even installed the SSD and hard disk from my defunct Dell in the new machine and threw in a free monitor cable as the new PC didn't have DVI. PC was built in 24hrs and really happy with the result and the service.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

After an hour in the shop

After an hour in the shop, they priced up the parts for over 2K more than what these PC parts can be found alternative retailers. Proved with prices. Thats WAAAAAYYYYYYY too much and overpriced. So for PC builds / parts, i would not recommend as i was given a price £2K more than what i could purchase from a high street retailer. I'm not sure about the repairs service, although i do hear the way they speak to their customers and for me personally its not something I'd accept. Good location for the shop though.

Updating for the "response" from House of computers:

The fact you Yousef, told me to come down and price it up as apparently you are competitive. And yes, £2k more than high street retailers is flabbergasting. And this was on top of "boxes being unopened". I would have thought ALL NEW products will have unopened boxes and the fact you saying boxes will be unopened is another MAJOR red flag. You say this is price difference is unrealistic, I call BS on your response as you not only wasted my time, you wasted your own. As a business, i would have liked a lot more from independent businesses (which i love to support - only if they are reasonable in their pricing) and highlight this to any of your unsuspecting customers.

I'm afraid, this establishment cannot be recommended and further downgraded this from 2 Star to 1 Star given the business response

July 10, 2025
Unprompted review
House of Computers logo

Reply from House of Computers

We take all feedback seriously, but we cannot find any record of this quotation or any interaction with this reviewer, whether by phone, web chat, or in-store visit. The claim of being ‘£2K more expensive’ is simply not realistic, our quotations are always based on current distributor pricing, making it impossible for such a discrepancy to exist.
We understand that sometimes online reviews may not accurately reflect genuine customer experiences. That’s why we always encourage anyone considering a PC build to visit us directly. We’ll happily provide a clear pricing for comparison. Many customers choose us because we combine competitive pricing with professional builds, warranty, and aftercare support.

Rated 5 out of 5 stars

Needed an old operating system

I was required to log into a system that is fairly antiquated. The latest version of Windows that could be used was Windows 10. I called House of Computers, and they assured me that they could satisfy my requirements. I traveled a significant distance to get there, but it was well worth it. They had several used computers with Windows 10, all at good prices. The computer I purchased works and looks like it is new, and I highly recommend House of Computers for all of your needs.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Build a custom PC with very fast same…

Build a custom PC with very fast same day ready for use did all software installation which I needed help me choose the best components for PC best thing got free upgrade in storage and CPU thank you very much house of Computers especially Harris keep it up guys

June 7, 2025
Unprompted review
House of Computers logo

Reply from House of Computers

Thank you, Jay! We’re so glad you had a great experience building your custom PC with us. It’s always our goal to deliver same-day, ready-to-use systems with all the right software, and we're happy you appreciated the free upgrades to your CPU and storage. Big thanks from the whole team — and especially from Harris! We're here anytime you need us.

Best regards,
Customer Services
House of Computers Ltd

Rated 5 out of 5 stars

Helpful and reasonably priced

May 21, 2025
Unprompted review
House of Computers logo

Reply from House of Computers

Thank you, Rashmi! We’re glad you found our service helpful and our pricing fair. Whether it’s for a custom PC, laptop, or repairs, we’re always here to assist with honest support and great value.

Best regards,
Customer Services
House of Computers Ltd

Rated 5 out of 5 stars

Quick replacement of my melted 5090

Quick replacement of my melted 5090

May 17, 2025
Unprompted review
House of Computers logo

Reply from House of Computers

Thank you! We're glad we could quickly replace your RTX 5090 under warranty. We know how frustrating power-related issues can be, and we're always here to provide fast, reliable support and keep your system running at its best.

Best regards,
Customer Services
House of Computers Ltd

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