Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hear... See more
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My first visit to The House of Hearing in Melville Crescent, Edinburgh. Excellent Staff and Stuart gave me such an informative explanation as to the 'workings' of the ear. Really highly recommend.... See more
Company replied
I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a... See more
Company replied
Attended an appt in Edinburgh with my 91yr old dad for wax removal which other establishments cdnt help with. Sarah was absolutely superb. So caring, persistent and gentle with dad. Her persistenc... See more
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Company details
Written by the company
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contact info
10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, United Kingdom
- 0131 220 1220
4.9
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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When I was on vacation in Edinburgh…
When I was on vacation in Edinburgh tracing my Scottish roots, I needed urgent help for my hearing aid. Both the receptionist and the audiologist could not have been more helpful. A deeply buried dome and wax filter were retrieved and replaced all at no charge. I was overwhelmed with appreciation. I wish I could say the same would happen in the USA. Thank you to both of you. I apologize for forgetting your names.
October 18, 2024
Unprompted review
Reply from House of Hearing - Edinburgh
Thank you for your kind review, Marianne. We're so glad to hear that we were able to offer you the right level of support. Wishing you well on all your future travels and we hope to see you again in the future. ^CW
Reply from House of Hearing - Edinburgh
Thank you for your kind review. ^CW
The staff are kind and considerate
The place was clean and fresh. Very professional. Extremely informative how to manage keeping my ears clean. Not to use abrasive drops. Which I had done and my ears were very flaky and itchy.
October 3, 2024
Reply from House of Hearing - Edinburgh
Thank you foe leaving your review. We're glad we were able to help and we look forward to seeing you again soon. ^CW
Reply from House of Hearing - Edinburgh
Thank you for leaving us a kind review, David. We look forward to welcoming you to our Edinburgh clinic again soon! ^CW
Reply from House of Hearing - Edinburgh
Thank you for your review, Walter. We look forward to seeing you again soon. ^CW
Quick and efficient
Was seen quickly, talked through the test and options were explained well
September 20, 2024
Reply from House of Hearing - Edinburgh
Thank you for your review! ^CW
Great Service
Great service. My ear wax was dealt with quickly and I felt no discomfort at all. I was able to hear clearly within 20 mins of my appointment.
September 18, 2024
Reply from House of Hearing - Edinburgh
Thank you for your review! I'm glad to hear that we were able to help and we look forward to seeing you again soon. ^CW
Highly informed staff and gorgeous facilities
Very professional service. Gorgeous Edinburgh location, the facilities felt luxurious. The hearing nurse guided me throughout the process, explaining everything in detail. The appointment was quicker than expected too. It is pricy, but you get top of the class service in return so can't complain :)
September 27, 2024
Reply from House of Hearing - Edinburgh
Thank your for leaving a kind review. We're glad that we were able to meet your expectations and offer you a first-class service. We look forward to welcoming you again to our Edinburgh clinic soon! ^CW
Attentional staff
September 17, 2024
Reply from House of Hearing - Edinburgh
Thank you, Marjorie. We look forward to seeing you in clinic again soon! ^CW
Great Service
Staff were great with my dad on a recent visit - very courteous and polite and thorogh with the check
October 8, 2024
Reply from House of Hearing - Edinburgh
Thank you for your wonderful review, Jackie. We're glad that we were able to support your dad on his recent visit to us. We look forward to seeing him in clinic again soon! ^CW
David
David, my audiologist, was most helpful. he provided clear concise answers to all my questions. Have a very thorough check-up. At the end, I can hear in stereo again. He is a top professional! and expert in his field. Goes without saying, recommended.
October 21, 2024
Unprompted review
Reply from House of Hearing - Edinburgh
Thank you for your review, William. We're glad that David was able to assist you and we look forward to seeing you again in clinic soon! ^CW
The procedure was carried out…
The procedure was carried out efficiently in comfortable surroundings
October 10, 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review, Christine. ^CW
Reply from House of Hearing - Edinburgh
Thank you for your lovely review, Rosemary. ^CW
Quick and professional sevice
September 25, 2024
Reply from House of Hearing - Edinburgh
Thank you for your lovely review, Craig ^CW
Nurse was brilliant
Nurse was brilliant. Explained everything that the appointment entailed....and above all, I can hear again. Excellent service
October 11, 2024
Reply from House of Hearing - Edinburgh
Thank you for your review, William. We're glad to hear that you had a positive experience with us in Edinburgh. ^CW
Reply from House of Hearing - Edinburgh
Thank you for leaving your feedback. We're glad you had a positive experience with us in Edinburgh. ^CW
Ear Wax Removal
I had both ears blocked and I made an appointment for ear wax removal with House of Hearing Edinburgh. I was seen by Lynsey McDonald who provided an excellent service and solved my hearing issue. I will now go back for an annual check up to ensure my hearing is as good as it can be.
September 17, 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving such a thoughtful review for Lynsey and the team in Edinburgh, Alan. We're glad to hear that you had a positive experience with us. ^CW
Good service
The free wax removal service for over-75s is very welcome as this can be expensive now that the NHS no longer does it. I also had an informative and useful chat with an audiologist about a possible change to the latest Phonak hearing aids.
October 2, 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving a such a kind review, Richard. We're glad you had a positive experience with us in Edinburgh and we look forward to continuing to support you on your hearing and ear care journey. ^CW
Reply from House of Hearing - Edinburgh
Thank you for leaving a lovely review. ^CW
Relaxed environment
Everything was explained before and during procedure. Everyone was friendly from start to finish.
October 7, 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review. ^CW
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