House Of Radiators Reviews 

118
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Clare was very helpful and explained what heat output we would need from the radiators for our rooms. It was great to see the radiators in the showroom, it's not always possible to see exactly what... See more

Company replied

Rated 5 out of 5 stars

The bench radiator we purchased looks lovely and the quality of build is really good. The house of Radiators customer services team provided good updates regarding the manufacture timeline and the d... See more

Company replied

Rated 5 out of 5 stars

Great experience. Lisa was so helpful, coordinating everything from home due to Covid restrictions. Colour samples arrived by post to help with ordering and Lisa kept me advised all through the... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault the customer service. Such a professional service.Lauren was so helpful and explained what size radiator we would require for our room size, something neither myself or husband realised... See more

Company details

  1. Boiler and Heating Service

Information provided by various external sources

House of Radiators is a specialist Designer Radiator retailer offering an extensive range of quality radiators and accessories. You can visit us at our Bath showroom, order online or by phone. We display over 50 styles of radiator and deliver ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

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Rated 5 out of 5 stars

Extremely helpful and knowledgeable

Extremely helpful and knowledgeable, plus free delivery next day with their own transport - brilliant
Thank you very much

January 22, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review

Rated 5 out of 5 stars

Very helpful and really knew their…

Very helpful and really knew their stuff. Check at every stage whether we were happy with what we had bought and if it was right for us.

January 16, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review

Rated 5 out of 5 stars

Superb service from start, to finish!

Superb service from start to finish, extremely informative all the way though the buying process. Wouldn't hesitate in using House of Radiators for any other part of our renovation project.

January 2, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review. Looking forward to hearing from you again soon.

Rated 5 out of 5 stars

ALWAYS OUR FIRST PORT OF CALL FOR RADIATORS

When a London company comes to Bath for something there has to be a very good reason why; actually there are lots. Fantastic range of products backed up by brilliant staff and the very best customer service and after sales support. We have now been using House of Radiators for five years and will continue to do so for many more.

November 20, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review, it's always a pleasure doing business with you.

Rated 5 out of 5 stars

Right from making enquires their…

Right from making enquires their customer service was brilliant. I purchased several radiators split in two deliveries and they treated me and the order with utmost care and attention. I would use them again

November 8, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review, we hope to see you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service, I was kept up to date regularly, would buy from them again - great!

November 7, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review, we hope to see you again soon.

Rated 5 out of 5 stars

A very good experience

A very good experience. The planning of our requirements and decision on the specific radiators was helped by their expertise. We were able to take home “ miniature versions” in the colour we wanted to see how it would look in our home. After we ordered the radiators they arrived with a delivery company that telephoned ahead of time to give us the heads up, and all went smoothly.

November 7, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review, we hope to see you again soon.

Rated 5 out of 5 stars

very good customer service

very good customer service - knowledgeable and responsive.

October 29, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review.

Rated 5 out of 5 stars

House of radiators is a great local…

House of radiators is a great local company and we're very happy with their service. The heat assessment prior to ordering was quick and efficient, the price fair, and the attention to detail (e.g. checking the delivery had all gone smoothly etc) was excellent. Thank you.

October 17, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review for coming back to us with your second order.

Rated 5 out of 5 stars

Very friendly and helpful.

Very friendly and helpful.
Provided a good level of advise and information.

October 11, 2018
Unprompted review
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Reply from House Of Radiators

Hello. Thank you for your 5* review.

Rated 5 out of 5 stars

Brilliant service with great range of rads

Radiators were a great price but more importantly the service from start to finish could not be praised enough. For me nice column radiators are one of those products you have to view before buying (as there are so many to choose from!) so being able to go into the shop to see and be talked through the range was really, really helpful. You could not do that via a website! Someone came out to measure and advise on heat output - again helpful as I needed the radiators to fit into the existing pipe space and meet the needs of a drafty old house. The lovely ladies in the shop pulled out all the stops when I changed my mind and urgently wanted 'slip on feet' which arrived the very next day. This sort of friendly, personal service is gold and you wouldn't get that shopping online. However, saying all of that, if you were to buy via THEIR website I feel confident enough to reassure anybody buying online with House of Radiators that they would get the same quality service I received when I popped in in person. The rads are all fitted now and they look so good - roll on winter as we're ready for you ;).

October 11, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your great 5* review, it was a please working with you. We hope you have a warm and toasty winter

Rated 5 out of 5 stars

Lovely radiator

Lovely radiator, good price, delivered quickly.

October 7, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review, we are really pleased you are happy with your radiators. Hope to see you again soon.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, and radiator arrived quickly and well packaged!

September 12, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review.

Rated 5 out of 5 stars

Top quality radiator’s.

The best possible service from start to finish. Clare and Lauren couldn’t have been more helpful.

September 5, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review.

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