House Of Radiators Reviews 

118
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Clare was very helpful and explained what heat output we would need from the radiators for our rooms. It was great to see the radiators in the showroom, it's not always possible to see exactly what... See more

Company replied

Rated 5 out of 5 stars

The bench radiator we purchased looks lovely and the quality of build is really good. The house of Radiators customer services team provided good updates regarding the manufacture timeline and the d... See more

Company replied

Rated 5 out of 5 stars

Great experience. Lisa was so helpful, coordinating everything from home due to Covid restrictions. Colour samples arrived by post to help with ordering and Lisa kept me advised all through the... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault the customer service. Such a professional service.Lauren was so helpful and explained what size radiator we would require for our room size, something neither myself or husband realised... See more

Company details

  1. Boiler and Heating Service

Information provided by various external sources

House of Radiators is a specialist Designer Radiator retailer offering an extensive range of quality radiators and accessories. You can visit us at our Bath showroom, order online or by phone. We display over 50 styles of radiator and deliver ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

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Rated 5 out of 5 stars

Excellent service

Excellent service. Really helpful in getting us a radiator to match other ones we have but in a specific size. Delivered quickly with excellent communication. Many thanks

July 13, 2018
Unprompted review
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Reply from House Of Radiators

Many thanks for the 5* review

Rated 5 out of 5 stars

Great Service!

One of the best online shopping experiences I’ve had, after I placed the order I was constantly updated by phone calls and emails, never had any trouble talking to someone and when I had an issue with an item it was resolved straight away without any fuss, fantastic customer service and great product.

July 1, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for the 5* review, we are so pleased that you are happy with your radiator and our service.

Rated 5 out of 5 stars

Excellent service

Excellent service. The after sales service at House of Radiators was second to none. Despite complications with our order, nothing was too much trouble and they went beyond all expectations in resolving issues. I would recommend them without hesitation.

June 18, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for the 5* review, i'm glad we managed to resolve everything for you.

Rated 5 out of 5 stars

Great service

Great service, price, delivery and quality. Can't wait for some cold weather to test the radiators out. Thank You. Martin Gorsuch, Bath

June 5, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review.

Rated 5 out of 5 stars

Tried and trusted shop

Tried and trusted shop, we ordered a bespoke radiator bench which was shiped from the supplier in Milan. We were kept updated throughout the entire delivery process, thank you Lauren and Clare for all you help and excellent service. I would highly recommend House of Raditors to all my friends and family.

June 5, 2018
Unprompted review
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Reply from House Of Radiators

Thank you so much for the 5* review and the photo of your bench, it looks amazing.

Rated 5 out of 5 stars

The house of great radiators

The house of radiators was a excellent place to find radiators to suit my requirements. It had a casual atmosphere, and the staff were polite and knowledgeable. I would certainly go there again.

March 30, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for the 5* feedback.

Rated 5 out of 5 stars

Great customer service and a fantastic product.....

Great customer service - and a fabulous product. We bought a 'Fin Radiator' - plain metal, with a clear varnish. It is a fine piece of engineering - and the folk I dealt with we always well informed and friendly. I can wholeheartedly recommend them - and I will certainly be using them again.

March 15, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for the 5* feedback.

Rated 5 out of 5 stars

Great service

Great service and kept in touch to check if any concerns or issues afterwards!

March 9, 2018
Unprompted review
Rated 5 out of 5 stars

Staff knew their stuff and were …

Staff knew their stuff and were forthcoming with positive suggestions, pleasant and helpful. We left the shop as happy customers.

February 2, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for the 5* feedback and for supporting local businesses. We hope the radiator looks great. The House of Radiators Team.

Rated 5 out of 5 stars

Knowledgable, good value, friendly.

Clare and her team were very knowledgeable and were able to once again advise me on the best solution for my radiators.
I have bought both electric and central heating radiators.
It was refreshing to have a team that didn’t give the hard sell and I didn’t feel patronised despite my limited knowledge!
Both customer service and the products were top notch.
I would definitely recommend this company.

February 1, 2018
Unprompted review
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Reply from House Of Radiators

Thank you for the 5* feedback. We are always happy to help our customers find the perfect solution for their home. The House of Radiators Team.

Rated 5 out of 5 stars

GOOD OLD FASHIONED SERVICE

This is the second time the we have used H. O R. and on both occasions have been very impressed by the speed, efficiency and help offered.

January 22, 2018
Unprompted review
House Of Radiators logo

Reply from House Of Radiators

Thank you for the 5* feedback. We look forward to seeing you again soon. The House of Radiators Team.

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