HouseTrip Reviews 4,298

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Went in to Housetrip to book a particular property in Wells, Somerset. It was showing £990 for a week in late September, all other websites quoting £519!

Company replied

Rated 5 out of 5 stars

We recently spent 2 wonderful weeks in Isola Farnese, a tiny medieval village about 17km outside Rome. The property suited our needs, and had a lovely outside space, great for al fresco eating & sunb... See more

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Rated 1 out of 5 stars

Booked an apartment for my family ,pictures don't show the realty ...bad graffitied ,dangerous neighborhood .The place stank..smelled of gas leaks Do not be conned by their guarantee policy , hou... See more

Rated 5 out of 5 stars

The communication went very well, the great diversity of locations gives you a lot of choices to spend the holiday with your friends or family. Last but not least, these locations shared with all of... See more

Company details

  1. Hotel
  2. Travel Agency

Information provided by various external sources

http://www.HouseTrip.com/ is one of the largest holiday rental websites in the world, and allows you to enjoy the comforts of an entire home for less than the price of a hotel room.


Contact info

2.8

Average

TrustScore 3 out of 5

4K reviews

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Rated 5 out of 5 stars

Second time and no problems!

I have used HouseTrip twice now after finding it and have had no problems so far! The way the website works with booking and being able to communicate with your host works very well.

July 13, 2016
Unprompted review
Rated 5 out of 5 stars

Good holiday

No problems, really good holiday. Easy booking and no issues on arrival. Hotel was as described on the website.

July 11, 2016
Unprompted review
Rated 1 out of 5 stars

House trip is a rip off !

We booked a holiday apartment through this site. On reaching there we found the same apartment , offered at a much cheaper rate on other site (booking.com), 57 pounds against the 90 pounds charged by House trip.
When we bought this to their notice, no response
Jeronymova 6, 13000 Prague, Czech Republic this is the apartment

There was this constant drilling sound, all the four days of our stay. Obviously repairs were going on in adjacent apartment, Naturally silence is expected regarding this noise, a retrospective thought.

The night before we left the overhead water heater started leaking. The owner was kind enough to come , however he could not repair and we were left without water the whole night. No apologies, no offer of other arrangements. On top of that we were asked to vacate the next day at Ten AM . Even when we explained that our flight was at 430 and we would vacate around 1200 noon. He did not accept that.
Avoid house trip, there are far better, cheaper and communicative sites.

July 10, 2016
Unprompted review
Rated 5 out of 5 stars

Compliment

We have used House Trip three times now in Barcelona, Lisbon and have just returned from Taormina in Sicily and all our holidays have been fantastic.

July 10, 2016
Unprompted review
Rated 5 out of 5 stars

Highly rated

Great communication throughout the booking. Happy to know I could still contact them on the day of arrival if any problems

July 10, 2016
Unprompted review
Rated 5 out of 5 stars

Good service: support communication with the host and sending reminders

House Trip have supported the communication with the host - by intermediating the translation.
Also they sent reminders for getting in contact with the host | to be prepare for travel| to reinforce possibility of complain within 2 days after arrival
Money have been paid to the host only 2 day after my arrival and only if I had no complain till then.

July 7, 2016
Unprompted review
Rated 5 out of 5 stars

Trustworthy accommodation

HouseTrip has won my trust, with two very successful trips. What has been promised on HouseTrip's pages about the apartment, has been true when seen onsite. The hosts have been available if/when needed. All-in-all, the service hosted by HouseTrip has so far been nothing but excellent.

July 5, 2016
Unprompted review
Rated 5 out of 5 stars

Housetrip.com is fantastic!

Housetrip.com was a smooth excellent experience! We rented an apartment in Rome and it was wonderful! Communication with the owner was super. I will definitely use Housetrip for years to come!

July 4, 2016
Unprompted review
Rated 5 out of 5 stars

excellent company.

it was my first time that i reserved an apartment with house trip,and everything was perfect.i definitely want to use it on my next trip

July 3, 2016
Unprompted review
Rated 5 out of 5 stars

Wonderful!

Had a great experience with house trip, absolutely nothing negative to say and will use them again without hesitation!

July 3, 2016
Unprompted review
Rated 5 out of 5 stars

Good experience

This is the 3rd time I booked with HouseTrip. It was easy and I had wonderful places. Do your research on the property. Only downside is I had a free night but missed using the voucher because it was not too clear to me when booking . Rang HouseTrip but they said it was too late to use it so I missed out on this.

July 1, 2016
Unprompted review

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