We had a great experience choosing a new organic, nontoxic mattress with Shane and Max. They’re both very knowledgeable about their products and super helpful and friendly. Max put forth a lot of effo... See more
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Patrick went beyond the call, literally. We accidentally came to the store after hours and called to double check. Patrick answered the phone even being long gone and came back to open the store for u... See more
They were responsive to e-mail and adjusted shipment time for me. It all arrived as ordered.
Company replied
I spoke with Patrick @ Kirby. I just moved here during COVID-19 craziness but I still have to have a mattress. I chose houston natural mattress for their closed/private appointment options (sounded cl... See more
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Love this place!!
Patrick is the Regional Manager for the store and is super knowledgable and helpful, without being pushy. I needed to replace my old pillow, and had a million questions. He was patient with me, and helped guide me to what would be best suited for me as a side sleeper. I am SO glad that Houston Natural Mattress is in Houston, and can't recommend their products + services more! Go see them for all your non-toxic mattress + pillow needs!
:) :) :)
I was honestly surprised at the quality of mattresses and the service we received. We haven’t received the mattress just yet because we purchased today. There is a little bit of a wait to get our hand made mattress but we feel like it will be well worth it if it matches the experience we’ve received thus far! Excited for our new organic mattress and sheets. Thanks “P”🤗
Mattresses are comfortable and well…
Mattresses are comfortable and well priced. Patrick was very helpful and knowledgeable and I walked away knowing I got a high quality clean mattress.
Looking for a good mattress can be…
Looking for a good mattress can be hard, while searching I recently stumble upon Houston natural mattresses. There quality and customer service cannot be beat!! Patrick who was just amazing in helping me choose the right one for me and hubby. I look forward a good clean sleep.
Mango mattress
Patrick was very helpful and professional.
We had a great conversation after our purchase. Patrick is the man if you have any questions relating to mattresses.
When our son gets older we will be coming back to get him a mattress too!
Mango mattress
Very nice selection, reasonable price and Patrick was very knowledgeable and helpful with our mattress buying experience. Clean restroom too!!
Thanks for your help and the great conversation Patrick!
Respectfully,
Tim S.
Great store and staff!
I had a great experience at Houston Natural. Patrick was incredibly helpful and knowledgeable. He asked great questions to help me find the right mattress, which I’m super happy with.
Great service
Great service! Very knowledgeable and logical conversations! Thanks guys!!! Quick large order!
Very knowledgeable
Very knowledgeable, friendly, and helpful. Looking forward to receiving our new mattresses!
100% would recommend
Things I look for in customer service: knowledge, understanding, not pushy, guidance. Patrick blew it out of the water. It was almost like he knew what my wife and I needed more than we did. The store was nice and comfortable, the mattresses were LEGIT, and we walked out feeling confident that we made a great decision, not pushed into it like a car salesman. We went with the P+L with memory foam, medium firmness and we can’t wait to get it in. I am a real person who spent real money at this store and I would highly recommend it.
Go see Patrick now!
This has been one of the best experience of purchasing a mattress i have ever had. I love that I was not giving some cheesy pushy sales pitch. Which made me want to come back and purchase a mattress here. Roughly a month after my initial visit I came back to purchase and Patrick remembered me. Patrick is the Man, if you are in need of a new mattress go see him NOW! He is knowledgeable, kind and extremely helpful. I will be recommending everyone I know to him for a mattress.
Highly recommend! Very satisfied with Product and service by Patrick!
My husband and I were in need of a new mattress, we could not seem to agree on one. I prefer memory foam, he likes hybrid. We came into Houston Natural mattress with the hopes of finding our solution. Patrick was super helpful in helping find the perfect mattress that fit both of our needs. He was very knowledgeable on the product and really informed us on the benefits of natural latex mattresses and what would be better suited for us based on the type of sleepers we were. We were super impressed with the comfortability and support of the Posh+Lavish mattresses. Thanks for the recommendation, Patrick! Cannot wait to get our mattress in and finally get a good nights rest!
Can't wait to get my new mattress!!
Can't wait to get my new mattress! It was hard to pick since there were several that were soooo comfortable. We have had a TempurPedic for the past 12 years and have loved it, but it is too soft now. It makes my back hurt literally every night. The latex mattress we picked was perfect for me and my husband. Patrick helped us out so much as well. He was very knowledgeable about the different mattress types and was not pushy at all. I would definitely recommend buying from here.
Great experience!
Great experience buying a mattress here. Patrick was very helpful, answered all our questions and was not pushy. Would definitely recommend.
Awesome purchasing experience
Patrick Phillips was extreemly knowledgable and helpful. I was just "looking" and was not ready to buy. He was able to answer all my questions making it easy for me to pull the trigger.
Thanks Patrick!! Amazing service.
My husband and I were on a quest to…
My husband and I were on a quest to find a natural mattress and stumbled across Houston Natural. Patrick was an immense help with showing us all the options that would fit our comfort needs. Needless to say, we didn’t walk out here empty handed; we look forward to getting out mattress, knowing we made a good choice with a clean brand. Thank you, Patrick!
-Victoria
Patrick was very helpful and friendly
Patrick was very helpful and friendly
He answered all my questions thoroughly.
I would definitely recommend this company !
Thank you
Patrick was great!
Patrick made this process very easy, because he listened to our needs. He guided us to a mattress that we will have for years to come. Thank you!
Patrick made is very easy to select the…
Patrick made is very easy to select the mattress that best fit my wife and I. We loved the service as well as the mattress.
Great experience all around!
Shopping on the website was so easy, and when I called to ask some questions, the staff was very friendly and knowledgable. I am excited to receive my Mango mattress!
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