We had a great experience choosing a new organic, nontoxic mattress with Shane and Max. They’re both very knowledgeable about their products and super helpful and friendly. Max put forth a lot of effo... See more
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Patrick went beyond the call, literally. We accidentally came to the store after hours and called to double check. Patrick answered the phone even being long gone and came back to open the store for u... See more
They were responsive to e-mail and adjusted shipment time for me. It all arrived as ordered.
Company replied
I spoke with Patrick @ Kirby. I just moved here during COVID-19 craziness but I still have to have a mattress. I chose houston natural mattress for their closed/private appointment options (sounded cl... See more
4.9
Excellent
161 reviews
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Phenomenal customer service
Phenomenal customer service. Easy to talk about pricing and differences in products. The products are top of the line *and* healthy and environmentally friendly.
November 16, 2019
Unprompted review
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