Howards Motor Group - Howards Citroen Weston-Super-Mare Reviews 

In March, I bought a new Citroen C3 from Howards at WSM from Kian Edwards. I just wanted to say a huge thank you to both Kian and all the Citroen staff who have looked after me. We are both so very pleased with the car, having now covered 1000 miles, and fully recommmend anyone thinking of changing vehicles to try out the new model Citroen C3, electric or 1.2 turbo.

Booked into Howard's Citroen W S M for my 2nd C3 Aircross service Monday 30/03 2026.
Car dropped off as arranged 8ish and collected 12ish as promised.
Service video provided as was the 1st service 12 months before. Very professional and informative video and very much appreciated.
On collecting my car, the work carried out was detailed in writing and explained to me by Grace of the service Dept. A very pleasant and pleasing experience meeting the staff of the service Dept.

I dropped my car off for an MOT at 9am and it was ready by 10. Prompt and professional service. And a shout out to the polite, helpful and cheerful staff on reception.

I was very impressed by the professionalism and care I received from Lorenzo from start to finish. I needed guidance obtaining a car on Motability and he explained the process very well and made it easy . Nothing was too much trouble.

Well, this is the third time my wife and I have brought a car from Howard’s citroen Weston super mare Why” there professional approach along with there friendly advice they make the whole experience of buying a car smooth and enjoyable. Our salesman was Kian In my opinion he goes above and beyond to find the car that we are looking for and again he came up trumps and was lovely catching up again thank you Kian. Mr Mrs French.

A big thank you to Lorenzo was friendly and helpful when changing our car.very happy with the service, Gray & Sher

Adam from the Weston super Mare site was excellent, he was very professional despite being so young. He helped us to find a car without a hard sell and took us through the whole process. Handover day was great Adam made sure we were taken through everything and made us feel very comfortable. Would recommend Howards, great service thanks 😊

Outstanding customer service from Ed at Howards Citroen once again. As a returning customer I would highly recommend this dealership. No issue is ever too big or too small. Ed consistently offers a professional and friendly service and is very knowledgeable about every aspect of purchasing. Thank you!

Purchased a used Nissan Navara from Howards and cannot praise them, particularly Jack Casali-Burdge enough for his professionalism, communication & overall customer service.

Well trained and competent staff. Extremely friendly and were able to help with all my questions. Special thanks to Lottie at kia weston super mare

Thank you Ed. After a bad month with another car company spotted a nice C3 and within a week I had enquired, viewed and collected a lovely looking car. It was so easy and straightforward Ed certainly knows his stuff. I will definitely be recommending Howards Motor Group after this experience.

The service I have received over the last two days from Howards Citreon has been outstanding. I contacted them about part-exchanging my car for another model. From the outset, Millie was helpful, efficient and caring. She took the time and trouble to help me find the right car. Nothing was too much trouble for Millie and everyone at Howards Citreon. Over the years I have always had good service from Howards. The service is exceptional and they deserve to do well.

Charlie at Wsm was amazing, very helpful and knowledgeable. He explored all options regarding my daughters needs with model and finance options. He was head and shoulders above the staff at other Hyundai dealerships that we had previously visited.I would highly recommend this branch.

Ed was a great help when switching over cars. He always goes above and beyond when helping us. Couldn’t recommend him more.

howards motor group was great to deal with .
very helpfull and polite edward tobin was very knowledgeable & explaining every thing we needed to know. and a very nice chap we would buy a car from
HOWARDS AGAIN

I have just part exchanged my C3 for a new 2024 one - and the experience was fantastic - in contrast to the usual Citroen garage that I used in the past the team were absolutely on it, kept in touch with me exactly when they said they would, provided all the information in a timely way, and answered all my questions. It was an extremely quick and efficient service and I love my new car. A big thank you to Jamie and Ashley who helped me through the process!

As far as I know the service was done correctly however, the locking wheelnut key was left on the passenger seat, the boot carpet was left in the air because the case for the wheelnut key was not put back correctly, but the worst thing for me was the valet! the car went in cleaner than after the service to just pressure wash the car without drying it is very poor. I will use the company again but will insist that nobody cleans the car and I will inspect before I leave the premises.
Chris Knight

Distance buy, never again!
Once they got the full payment, I was completely ignored.
They were late delivering the car and offered paint protection as compensation. This was poorly applied and didn't last long.
For successful PP, the paint should be machine polished and decontaminated prior to application. It was not.
I didn't hear from this dealer once the car was delivered. The delivery chap was very professional, unlike the garage.
A follow up call should've been made, particularly after a very late delivery that inconvenienced my plans.
The communication between sales and the workshop was a farce. Apparently the delay was due to my request of the latest software update. My local Kia dealership confirmed this was not even completed!
Avoid this dealership at all costs.
Thankfully, it's an excellent car!

Recently bought a car from Millie at Howard’s Citroen. Great service from Millie and the team throughout the whole process. I can’t recommend them enough. Thank you.

Millie Millett was very helpful in providing all the car information I required before deciding which vehicle to purchase. She went the extra mile in keeping me updated on available stock.