Howards Motor Group - Howards Hyundai Weston-Super-Mare Reviews 

150
TrustScore 5 out of 5

4.9

Unit 1 Hildesheim Bridge, BS23 3PT Weston-Super-Mare, Somerset, GB


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Rated 5 out of 5 stars

Lyla was great from start to finish. Very personable, relaxed no hard sale. Found the car I was looking for, arranged same day test drive. Great service. Great after sales. Highly recommend.

Company replied

Rated 5 out of 5 stars

Very well presented by a young new car salesman, Jack at Howard's Hyundai in Weston Super Mare today. The patience and professionalism shown to me always left me feeling relaxed and he presented thr... See more

Company replied

Rated 4 out of 5 stars

Having been a Citroen owner in the past it was natural to consider a C3 when it came time to replace. While it has not been possible to conclude a deal with Howard's at WSM- only because of cost- the... See more

Company replied

Rated 5 out of 5 stars

Extremely satisfied with the support Mr. Deakin provided throughout. He kept me informed at all times during the sales process, including the provision of two videos that proved most helpful. Moreover... See more

Company replied


Company details

  1. Motor Vehicle Dealer

Written by the company

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Written by the company

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contact info

  • Unit 1 Hildesheim Bridge, BS23 3PT, Weston-Super-Mare, Somerset, United Kingdom

  • 01934 421388

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(150)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

Charlie was great

Charlie was great, great service.

September 13, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello Otto, thank you for your 5 star rating! We really appreciate your positive feedback. Kind regards, Howards Hyundai WSM

Rated 5 out of 5 stars

Came in to look at a Kona today Charlie…

Came in to look at a Kona today Charlie was excellent in his knowledge on the vehicle, very friendly responded to all our questions great service.

September 11, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello Daniel Clarke, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team! Kind regards, Howards Hyundai WSM

Rated 5 out of 5 stars

Thank you to Charlie Deakin in Howard’s…

Thank you to Charlie Deakin in Howard’s Hyundai in Weston. You offered a friendly service without ever being too pushy and I really appreciated it. I will be back!

July 15, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello Rachel Plested, thank you for taking the time to leave us a review. We are happy to have been of service and look forward to seeing you again soon! Kind regards, Howards Hyundai WSM

Rated 5 out of 5 stars

Extremely satisfied with the support…

Extremely satisfied with the support Mr. Deakin provided throughout. He kept me informed at all times during the sales process, including the provision of two videos that proved most helpful. Moreover, he has demonstrated interpersonal skills that would continue to serve him well in his chosen career. I would not hesitate to recommend him to family & friends.

July 20, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello, thank you for taking the time to leave us a review. We are so pleased to hear you found our staff to be so supportive during your experience at Howards Hyundai WSM.

Rated 5 out of 5 stars

5⭐️ Customer service

We have been very happy with the service from Howard’s Peugeot every time we have used it. The staff are super friendly and helpful! They spend the time to thoroughly explain everything and outline the cost of the service you are receiving. Throughout the service they kept me informed of the progress and the work was completed in the estimated time frame. I really appreciated the communication too. I received text messages to show which areas my car needed work. I have always come away feeling confident and satisfied. The service team deliver exceptional customer service, thank you for being so lovely!

July 14, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello, thank you for taking the time to leave us a review! We are always on hand to help. Thank you, Howards Hyundai WSM.

Rated 5 out of 5 stars

The sort of guy to have around when buying a new car

We went into the showroom to be greeted by this smiling, friendly young guy. It turned out that this was Charlie Deakin. Charlie was always friendly and helpful, whether it was in the showroom, on the phone or on a test drive he always had that big smile and a helpful chat. He was just the sort of guy you want around when trying to make a decision on a new car.

June 13, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello, thank you for leaving us a review. We are delighted you have left us 5 stars. Kind regards, Howards Hyundai WSM.

Rated 4 out of 5 stars

Having been a Citroen owner in the past…

Having been a Citroen owner in the past it was natural to consider a C3 when it came time to replace. While it has not been possible to conclude a deal with Howard's at WSM- only because of cost- the service and help I had was given particularly by Millie was excellent. Thanks to all at Howards.

June 7, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello, thank you for taking the time to leave us a review. Kind regards, Howards.

Rated 5 out of 5 stars

I would like to thank Joe Duran for his…

I would like to thank Joe Duran for his professional and excellent service in helping me purchase my new Tuson, I would highly recommend Howard's motor group.

April 27, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello, thank you for taking the time to leave us 5 star feedback. We are always here to help. Kind regards, Howards Hyundai WSM.

Rated 5 out of 5 stars

Purchase of used Kia SportageWe recently purchased a Kia Sportage…

We recently purchased a Kia Sportage and can't speak highly enough of the sales executive Edward Tobin who helped us. He was knowledgeable, courteous and nothing was too much trouble. Thank you so much.

November 30, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello, thank you for taking the time to leave us a review. We are always on hand to assist. Kind regards, Howards Hyundai WSM.

Rated 5 out of 5 stars

Absolutely first class service and…

Absolutely first class service and really have to mention James Morris who has just joined the company and he was superb. Hopefully he will do well within your company and wish him every success. ⭐️⭐️⭐️⭐️⭐️👍

June 30, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hi Jenny, your wonderful feedback and rating mean a lot to us. Many thanks, Howards.

Rated 1 out of 5 stars

This is a review on Howard’s Hyundai in…

This is a review on Howard’s Hyundai in Weston super mare

I have had a few issues with this garage, so I emailed in a complaint and there was 2 very different responses to the issues, Darren the service manager couldn’t have been any more understanding and apologetic and wanted to do all he could to resolve the issues with what happened on the service side of things could tell he read and understood my email and I felt as though he had empathy for me and seemed to want to make things better. So kudos to Darren and this dealerships need more people like him and then on contrast I had the unfortunate chance to had to speak with John the sells manager, comes across that he didn’t bother to understand the facts or get the facts from his sells staff, or to give empathy, he totally missed the point of my complaint and he’s come across as an old school manager with a slight aggressive manor, plus customers are liers even when I said things he denied at first to then a few moments later contradicted what he said that wasn’t the case, He’s lost this dealership another order and I regularly change my cars every 3 to 5 years. Sad shame. Oh well I have found another dealership that I will happily give my new car order to and in todays climate this dealership will miss out.

Update, Howards have commented on this review 5 days ago and yet no senior manager has been in touch, strange that, seeing that they said they was taking it serious

May 14, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello, we are taking your feedback very seriously and this has been passed onto our Senior Management Team. We strive to provide excellent customer service, and apologise for this not being reached this time. Kind Regards, Howards.

Rated 5 out of 5 stars

Great Service - Highly reccomended

Purchase of Peugot e-2008

Really helpful, no pressure and a really fair trade-in for our Landrover Discovery. Highly recommend Matt Hutchins - could not do enough for us.

Highly reccomended.

March 29, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hi Paul Grey, thanks for your praise and kind comments about our team. We are delighted to hear you highly recommend us. Kind Regards, Howards Hyundai WSM.

Rated 5 out of 5 stars

Purchase of Hyundi i10

Very pleased with the prompt and helpful service from Alex and also with the performance and condition of the i10 purchased.

February 2, 2022
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello Mr Burke, thank you for leaving us a review. We are always on hand should you need us. Kind Regards, Howards Hyundai Weston-super-Mare.

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, go out of their way to help you, before and after sale and I love my new Tuscon.

January 30, 2022
Howards Motor Group - Howards Hyundai Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello, thank you for leaving us a review. We are delighted to hear you found our staff to be really helpful. Kind Regards, Howards Hyundai WSM.

Rated 5 out of 5 stars

This is the 4th Honda Jazz I have…

This is the 4th Honda Jazz I have purchased from Howards Honda in Weston- s-Mare. Always excellant service from sales staff and in between that, equally good service from the "service team"

January 27, 2022
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello Nicola Lindup, thank you for leaving us a 5 star review. It is great to hear your kind words. Many thanks, Howards Hyundai Weston-Super-Mare.

Rated 5 out of 5 stars

Great service

Very good service when purchasing a new car.

January 24, 2022
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello Mrs Sandra Kavanagh, thank you for the 5 star review. We are pleased you received very good service from us. We are always on hand should you need us. Kind Regards, Howards Hyundai WSM.

Rated 5 out of 5 stars

Hyundai Weston super mare

Hyundai Weston super mare
We’re a fabulous dealer
And I am over the moon
With my ioniq 5 best EV by far

January 15, 2022
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Hello Mr Spratt, many thanks for taking the time to leave a review for us. We are delighted you found us to be a fabulous dealer, and you are over the moon with your new vehicle! We are always on hand should you need us. Kind Regards, Howards.

Rated 5 out of 5 stars

A good experience from beginning to end…

A good experience from beginning to end - helpful and concise support throughout from the team, especially Chris, our main point of contact. And - of course - a rather fine motor at the end of it.

December 22, 2021
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Thank you Mr Jewess for your 5* review. We are delighted to hear about your experience and shall pass your kind words onto Chris. If there is anything else that we can do for you please let us know. Kind Regards Howards

Rated 5 out of 5 stars

Customer support

When I ordered my new Hyundai in August I was given superb help and support by Alex Lankaster ( sales executive) and, although the delivery of the car took longer than first expected, I was given updates on proposed delivery dates and the handover in December was smooth professionally executed and informative.

December 18, 2021
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Thank you Mrs Jones for your 5* review. We are delighted to hear that about your experience with us. If there is anything else that we can help you with please let us know. Kind Regards Howards

Rated 5 out of 5 stars

throughout the whole process i found…

throughout the whole process i found the salesman Chris very helpful wjth his advice and guidance. overall I believe a very satisfactory deal was reached for oth sides.

December 14, 2021
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Reply from Howards Motor Group - Howards Hyundai Weston-Super-Mare

Thank you Mr Gowans for your 5* review. We are delighted to hear about your experience. If there is anything else that we can do for you please let us know. Kind Regards Howards

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