Howards Motor Group - Howards Kia Taunton Reviews 16

TrustScore 4.5 out of 5

4.5

Priorswood Road, TA2 8DN Taunton, England, GB


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Rated 5 out of 5 stars

A really fantastic experience. I was unsure of what would happen as this was my first ever service. Darcy was welcoming and friendly and is a credit to the company. Any questions I had she was able to... See more

Company replied

Rated 5 out of 5 stars

We had a really positive experience with Kia in Taunton. From the moment we walked in, we were made to feel welcome and completely at ease—no pressure or hard sell, just a relaxed and friendly atm... See more

Company replied

Rated 5 out of 5 stars

As always excellent, polite and professional service. Thanks Lee for sorting out my windscreen washer problem and saving me a further visit to collect the car.

Rated 4 out of 5 stars

I had a very helpful, informative and pleasant conversation with The Manager at Howards Kia Taunton about a 2 star review concerning 4 days needed to rectify a front sensor problem with my EV6. It se... See more

Company replied


Company details

  1. Motor Vehicle Dealer

Information provided by various external sources

At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.

About us

Written by the company

Howards Motor Group
At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
Were committed to our customers.
The current brands we work with are Peugeot, Citroen, DS, Nissan, Toyota, Kia, Hyundai, Honda and Lotus. This wide brand selection allows us to buy and sell over 7000 cars and commercial vehicles each year and ensure our stock is constantly updated to reflect new model releases and used car demands. Keeping our customers spoilt for choice!

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contact info

  • Priorswood Road, TA2 8DN, Taunton, England, United Kingdom

  • 01823 364150

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

As always excellent

As always excellent, polite and professional service. Thanks Lee for sorting out my windscreen washer problem and saving me a further visit to collect the car.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

A really fantastic experience

A really fantastic experience. I was unsure of what would happen as this was my first ever service. Darcy was welcoming and friendly and is a credit to the company. Any questions I had she was able to answer. The service team were in contact with me and made sure I was completely satisfied with the work done. The video sent to me of the breakdown was brilliant and was very easy to understand. My experience was amazing and I would recommend Howard’s Kia Taunton to anyone when looking for a new car.

May 28, 2026
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Thank you, Christopher, for your fantastic review! We're thrilled to hear that you had a wonderful experience with Darcy and our service team. Your kind words about our customer-centric approach and the quality of support mean a lot to us, and we look forward to welcoming you back to Howards Kia Taunton in the future!

Rated 5 out of 5 stars

We had a really positive experience…

We had a really positive experience with Kia in Taunton. From the moment we walked in, we were made to feel welcome and completely at ease—no pressure or hard sell, just a relaxed and friendly atmosphere.

Craig Telega, our salesman, was excellent throughout. He was approachable, knowledgeable, and very patient, taking the time to answer all of our questions without ever making us feel rushed. Everything was explained clearly, which really helped us feel confident in our decisions.
We were well looked after too—kept topped up with coffee and biscuits, which was a nice touch. They were also brilliant with our granddaughter, making sure she felt included and even sorting her out with a Ribena, which she loved.
Overall, a smooth, enjoyable, and genuinely welcoming experience. We’d definitely recommend visiting if you’re considering a Kia.

April 13, 2026
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Thank you, Angie, for your wonderful review! We're thrilled to hear that you had a positive experience with Craig and our team, and that you felt welcomed and at ease during your visit to Howards Kia Taunton. Your kind words about our customer-centric service and the attention given to your granddaughter truly reflect our commitment to providing trustworthy and reliable support. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Dan in service department was amazing

Dan in service department was amazing
He completed service on my Kia and sorted an issue on another issue we had with protective casing
Highly recommended

January 7, 2026
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Thank you so much for your kind words, Rachel. We're thrilled to hear that Dan provided you with fantastic service during your visit to Howards Kia Taunton. Your recommendation means a lot to us and we look forward to supporting you again in the future.

Rated 4 out of 5 stars

I had a very helpful informative conversation with the Manager

I had a very helpful, informative and pleasant conversation with The Manager at Howards Kia Taunton about a 2 star review concerning 4 days needed to rectify a front sensor problem with my EV6.
It seems that in those 4 days a fault with the wiring loom was discovered, so the whole front bumper was removed and a section of the loom was replaced, and the bumper refixed. Then an additional problem with the Sensors was also discovered. The bumper was then removed again to replace all of the front sensors. If I had realised that scale of work had been done I would never have written the first 2 star review. I now believe that the only real problem was one of poor communication concerning what had to be done to my car.

September 4, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Hello Chris, thank you for taking the time to leave this feedback! We're glad that we where able to bring this to a satisfactory conclusion and will pass on your feedback to our team.

Howards Kia Taunton

Rated 5 out of 5 stars

Superb Service as usual!

Superb Service as usual. Ten years a customer! My thanks to Niamh, Duncan and the technicians. Easily the best garage I have ever dealt with.

August 1, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Hello, thank you very much for your kind words and this review! We hope to be of service again in the future.

Howards Kia Taunton

Rated 5 out of 5 stars

Ship shape service

Excellent service from Niamh and the gang at Howard’s taunton. Car serviced in record speed and a helpful and informative health check video sent by the ten working on my car. All handed back over by the super helpful and knowledgeable Niamh and a washed car to boot! Tip top skills Howard’s Kia Taunton.

July 7, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Hello Paul, thank you very much for taking the time to leave this review. We're so pleased to see read that you had a good experience with us! Please feel free to reach out if there is anything else we can do for you.

Howards Kia Taunton

Rated 5 out of 5 stars

Excellent customer service

We have had Kia cars for a number of years and was unsure how things would be when Howards took over the dealership. What can I say, we went to the showroom yesterday and we always see Carl. What a great chap he is, he was very thorough and spent quite a lot of time with us sorting out what was best for us. Highly recommend Carl and Howard's including the service department too.

May 24, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Hello Yvonne, we're so pleased you had a good experience with us. Please let us know if there is anything else we can do for you.

Howards Kia Taunton

Rated 5 out of 5 stars

Excellent service all round.

Really good communication. Very clear about what's needed and costings, before you go ahead with work. Very efficient and thorough as always.
Thanks.

April 17, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Hi Vicky, thanks for leaving this review! Please feel free to reach out if their is anything else we can do for you.

Howards Kia Taunton

Rated 5 out of 5 stars

very pleased with the service

very pleased with the service and price, they kept me informed at all times. would use again and highly recommend. the sales team especially Mike was happy to give his time and experience on the specifications of a used car.

February 20, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Hello Keith, thank you very much for taking the time to leave this review. We're so pleased to hear that you had a good experience with us.

Howards Kia Taunton

Rated 5 out of 5 stars

Friendly and Efficient

I like dealing with Howard’s Kia in Taunton. They are efficient, easy to deal with but without that over the top insincere approach you get with some car dealerships, I used to buy Mercedes but nowadays I much prefer to deal with Kia.

February 13, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Hello Tim, thank you very much for taking the time to leave this review. Please let us know if there is anything else we can do for you.

Howards Kia Taunton

Rated 5 out of 5 stars

Customer Service

Most impressed with the staff. All very courteous. Answered all my questions about all the latest models and in no rush to get me to leave. Nice coffee and refreshments.

January 22, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Good Morning Ray, thank you for taking the time to leave this review. We're so pleased you had a good experience with us.

Howards Kia Taunton

Rated 5 out of 5 stars

Excellent friendly knowledgeable…

Excellent friendly knowledgeable advice. Thank you Carl.

December 10, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Hello, thank you for taking the time to leave this review! We hope to be of service again in the future.

Howards Kia Taunton

Rated 5 out of 5 stars

This is my fifth Kia PICANTO

This is my fifth Kia PICANTO. Vey professional, comfortable to deal with. Especially Carl. Very efficient. Service team also very helpful.

August 22, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Kia Taunton

Hello Valerie, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team! Kind regards, Howards Kia Taunton

Rated 5 out of 5 stars

Howards Kia in Taunton A+ Service From Maurice

Howards Kia in Taunton.
If you are considering a new Kia and local to Taunton, head down to Howards Kia on Priorswood Road and ask for Maurice.

I knew I wanted an SUV type vehicle, but to be honest, I had no idea what I was looking for. Before signing on the dotted line, I visited Howards Kia several times and each time, Maurice was the one who acknowledged my presence and asked if I needed any assistance.

I was making the move from Petrol to hybrid and also manual to automatic, so it was reassuring that Maurice was there to help me understand the functions and abilities of the car types. He treated me with patience and I felt that nothing was too much trouble.

There was no hard sell, no pressure and this worked perfectly for me. He listened to my needs and wants and helped me choose a car which really was made for me. He even chose the colour for me (I gave him free choice).

I was sent an email with a video after ordering, to remind me of what I had ordered.

I was signed up for Kia email updates, so I was kept up to date with the progress of my vehicle and Maurice called me to arrange the all important payment and collection info.

I have had the car for 24 hours now and I am thrilled with it.

Everything was perfect from start to finish. Thank you very much Howards Kia and in particular the fabulous Maurice.

July 1, 2024
Unprompted review
Howards Motor Group - Howards Kia Taunton logo

Reply from Howards Motor Group - Howards Kia Taunton

Hello, Thank you for taking the time to write this review. We're so pleased to hear that your experience with us was a positive one! If there is anything else we can do for you or if you have any questions, we are more than happy to help! We hope to see you again soon!

Howards Kia Taunton

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