Howards Motor Group - Howards Kia Weston-Super-Mare Reviews 

9
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TrustScore 4.5 out of 5

4.3

Unit 4 Hildesheim Bridge, BS23 3PT Weston-Super-Mare, Somerset, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service team. Popped in on the off chance they could take a Quick Look at my car, due to a noise when using start/stop function. No problem they checked it out & within 30minutes I was back... See more

Company replied

Rated 5 out of 5 stars

We had our Kia Soul serviced at Howards Weston Super Mare which required some follow up work due to a couple of warranty issues. The team were excellent. Very knowledgeable with what was required & ma... See more

Company replied

Rated 3 out of 5 stars

My wife is really keen to purchase a Kia but every time I take her there just to look there is so much pressure to test drive, buy this, look at that, it is now getting more difficult to get here to d... See more

Company replied

Rated 5 out of 5 stars

I would like to thank and commend Howard's nissan Weston-super-Mare the manager Simon and our salesman Larenzo . Their customer service and care is second to none . Larenzo made my wife feel at ease h... See more

Company replied


Company details

  1. Motor Vehicle Dealer

Written by the company

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Written by the company

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contact info

  • Unit 4 Hildesheim Bridge, BS23 3PT, Weston-Super-Mare, Somerset, United Kingdom

  • 01934 332700

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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4.3

All reviews

(9)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service team

Excellent service team. Popped in on the off chance they could take a Quick Look at my car, due to a noise when using start/stop function. No problem they checked it out & within 30minutes I was back on my way. nothing unusual & no safety issue. No charge. Thanks Dan (I believe that’s his name) reassured me & was polite & professional.

April 30, 2026
Unprompted review
Howards Motor Group - Howards Kia Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Kia Weston-Super-Mare

Thank you so much for your kind words, Samantha. We're thrilled to hear that you found our customer service at Howards Kia WSM Polite and our staff helpful & professional. Your feedback inspires us to continue providing reliable and trustworthy support, and we can't wait to welcome you back soon!

Rated 5 out of 5 stars

Excellent customer service

We had our Kia Soul serviced at Howards Weston Super Mare which required some follow up work due to a couple of warranty issues. The team were excellent. Very knowledgeable with what was required & made us feel most welcome. Pricing was competitive. Dan the after sales manager went the extra mile to ensure we were satisfied with the service we received. I would highly recommend this dealership and the people we have met there.

August 18, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Kia Weston-Super-Mare

Hello Nick, thank you for taking the time to leave us a review. We really appreciate your kind comments about our team, and hope to see you again soon! Kind regards, Howards Kia WSM

Rated 5 out of 5 stars

Helpful, knowledgeable staff

I had excellent service that went above and beyond normal expectations. There was no pushiness but using their knowledge of the market place made useful suggestions which eventually resulted in a happy customer!

July 26, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Kia Weston-Super-Mare

Hello Valerie, thank you very much for your kind words and this review! We hope to be of service to you again in the future.

Howards Kia WSM

Rated 5 out of 5 stars

Great staff and great selection of cars!

Our sales rep Lottie Barnes was very helpful, friendly and knowledgeable. Made the experience smooth and efficient. Will recommend Howard’s and their staff to others. Thanks Lottie!!

December 5, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Kia Weston-Super-Mare

Hi Sandra, thank you for taking the time to write this review! We're so glad you had a positive experience with us. Please get in touch if there is anything else we can do for you!

Howards Kia WSM

Rated 3 out of 5 stars

My wife is really keen to purchase but

My wife is really keen to purchase a Kia but every time I take her there just to look there is so much pressure to test drive, buy this, look at that, it is now getting more difficult to get here to dealer. Why can't customers just be left to look around without being followed every where by a salesperson

February 16, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Kia Weston-Super-Mare

Hello, thank you for taking the time to leave us a review, we are very sorry that you feel this way. Please could you provide us with your contact details via customercare@howardsgroup.co.uk so a member of our management team can get in contact to discuss this with you further. Kind regards, Howards Kia WSM

Rated 5 out of 5 stars

this is our fifth transaction with Kia…

this is our fifth transaction with Kia and Josh. The whole set up is fantastic from the staff downwards. Cannot recommend highly enough.

May 2, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Kia Weston-Super-Mare

Hello, thank you for taking the time to leave us a review. We are always here to help. Kind regards, Howards Kia.

Rated 5 out of 5 stars

Customer service second to none…

I would like to thank and commend Howard's nissan Weston-super-Mare the manager Simon and our salesman Larenzo . Their customer service and care is second to none . Larenzo made my wife feel at ease he explained every step . Rang us to keep us upto date with progress . Anyone going to Howard's nissan Weston-super-Mare please deal with these two incredible gentlemen. They both are utter gents if you ever want to know about customer service and care see Simon or Larenzo I promise you will see how this is achieved Thank you both for helping us choose the perfect car for my wife's needs it is brilliant to know that customers are put first and extremely well looked after

June 17, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Kia Weston-Super-Mare

Mr Warbutton, we're glad you had such a wonderful experience with us! We will let the team know of your kind words. Kind regards Howards Motor Group

Rated 1 out of 5 stars

I feel like I've been scammed

I bought a Kia Sportage from Howards Kia Weston Super Mare for £21295 and less than two weeks later I hated it as the fuel economy was so poor. I asked if I could sell it back, even at a reduced price but I was only given the option of a trade for another car in the Howards Group. I found another car in the Howards Group but they only offered £15000, a drop of £6195 for a car that they themselves had sold me only two weeks previously.
I never received any more contact from them and have since sold it at a huge loss.
I feel like I have been scammed to be honest, and I will not ever buy from this company again after this experience.

April 1, 2022
Unprompted review
Howards Motor Group - Howards Kia Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Kia Weston-Super-Mare

Hello Andy Bellingham. Thank you for taking the time to review your experience with Howards Kia. We are very sorry to hear of your dissatisfaction with the value of your car after a short period of ownership. Sadly there are lots of external influences on market values many of which are outside of our control. We always strive to deliver the best customer experiences and are sorry that we have fallen short in this instance.

Rated 5 out of 5 stars

I purchased a brand new Kia e-Niro on…

I purchased a brand new Kia e-Niro on the 18th Jan this year & had the lovely Emily Bell sell me the car. She was helpful, understanding & professional in every way.
Explaining , in full, what all the options that were available to me.

February 10, 2022
Unprompted review
Howards Motor Group - Howards Kia Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Kia Weston-Super-Mare

Hello Sarah O, thanks for your praise and kind comments about our team. We are delighted you had a 5 star experience with us. Kindest Regards, Howards.

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