Howards Motor Group - Howards Peugeot Taunton Reviews 

30
TrustScore 3.5 out of 5

3.7

Unit 1 Priorswood Road, TA2 8DN Taunton, Somerset, GB


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Rated 5 out of 5 stars

That which I commend Howards Peugeot, Taunton for, is in relation to the way in which they addressed a difficult situation which was beyond their control: Having commenced the MOT and service on our... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience buying my new car from Peugeot Taunton, thanks to Martin. He was so thoughtful and genuinely took all the pressure off the process. Everything was made so... See more

Company replied

Rated 5 out of 5 stars

After a recent disappointment Howard's surpassed themselves and have proven that care and customer satisfaction top of their list. Many thanks for the work on my beloved 406 and the quote " what many... See more

Company replied

Rated 5 out of 5 stars

Couldn't have been a smoother process if i tried. Bought a second-hand Peugeot 208 from the Taunton branch, and the team were fantastic from start to finish. Really supportive in helping me find wha... See more

Company replied


Company details

  1. Motor Vehicle Dealer

Written by the company

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Written by the company

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contact info

  • Unit 1 Priorswood Road, TA2 8DN, Taunton, Somerset, United Kingdom

  • 01823 239100

3.7

Average

TrustScore 3.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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3.7

All reviews

(30)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

Always get great service from everyone…

Always get great service from everyone I’ve always been super happy

January 9, 2022
Howards Motor Group - Howards Peugeot Taunton logo

Reply from Howards Motor Group - Howards Peugeot Taunton

Hello Claire, thank you for leaving us a review. It is brilliant to hear you received great service from us, and you are always happy when coming to us. Kindest Regards, Howards.

Rated 5 out of 5 stars

Excellent service as always .

Excellent service as always .
I was kept inform of every stage of purchasing my new car .
Friendly and polite staff always giving me all the information I required & offered any advice I needed

January 9, 2022
Howards Motor Group - Howards Peugeot Taunton logo

Reply from Howards Motor Group - Howards Peugeot Taunton

Hello, thank you for taking the time to leave us a review. We are delighted to hear you received excellent service from us when purchasing your new car. We would like to say thank you for your business, and we are always on hand should you need us. Kindest Regards, Howards.

Rated 4 out of 5 stars

Staff were so helpful

Staff were so helpful. when we purchased the vehicle was not excellent enterior features which was addressed and resolved but not all by the day we take the car from them and they promised to deal with it when they got the stocks of which no idea when.

January 3, 2022
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Reply from Howards Motor Group - Howards Peugeot Taunton

Hello, thank you for taking the time to leave us a review. We are always on hand should you need us. Kind Regards, Howards.

Rated 5 out of 5 stars

THE VERY SATISFIED CUSTOMER

The process of exchanging my vehicle was made very easy by the salesperson Charlie’s helpful,friendly & charming manner.She made the decision I came to of making the exchange simple & I was very impressed with the ease everything went.

January 2, 2022
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Reply from Howards Motor Group - Howards Peugeot Taunton

Hello Mr Brown, thank you for taking the time to leave us a review. We are always on hand should you need us. Kind Regards, Howards.

Rated 5 out of 5 stars

Great service

Great service, completely hassle free and i love my new car
Thank you

December 16, 2021
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Reply from Howards Motor Group - Howards Peugeot Taunton

Thank you RB for your 5* review we are delighted to hear about your experience. If there is anything else that we can help you with please let us know. Enjoy your new vehicle. Kind Regards Howards

Rated 5 out of 5 stars

Very helpful freindly kept in the loop…

Very helpful freindly kept in the loop could nt do enough for me Martin the sales man answered all my questions we be making a return visit for my next car

December 13, 2021
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Reply from Howards Motor Group - Howards Peugeot Taunton

Thank you Mr OGorman for your 5* review. We are delighted to hear about your experience and will pass your kind words onto Martin. If there is anything else that we can help you with please let us know. Kind Regards Howards

Rated 5 out of 5 stars

Brilliant service

Brilliant service very pleased with my new car.

December 9, 2021
Howards Motor Group - Howards Peugeot Taunton logo

Reply from Howards Motor Group - Howards Peugeot Taunton

Thank you for your 5* review. If there is anything else that we can help you with please let us know. Enjoy your new car. Kind Regards Howards

Rated 1 out of 5 stars

Been a customer over 2 years now and…

Been a customer over 2 years now and purchasing a new car it was a bad experience, really disappointed with the services, Im afraid.

December 8, 2021
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Reply from Howards Motor Group - Howards Peugeot Taunton

Thank you Di for your review. We are sorry to hear that we have not provided you with the highest level of Service that we strive to provide, a manager from site would like to discuss this with you further and will be in touch. Kind Regards Howards

Rated 5 out of 5 stars

So… I received a company vehicle by a…

So… I received a company vehicle by a leasing company, a 3008 Allure Hybrid and upon delivery I was shown the basics by the delivery driver! Wanting and needing to know more about certain functionalities of the vehicle I phoned my local Peugeot dealer which is in Taunton and spoke with Mike, as I didn’t purchase the vehicle from them I felt quite guilty to ask but Mike kind enough to spend a little time with me showing me what I wanted to know… Mikes response was basically ‘doesn’t matter where you got the vehicle from you are a Peugeot customer’, that response speaks volumes to me as it was enough to know my vehicle would be in safe hands regarding servicing and any repairs in the time I have my vehicle.. Bravo Mike…

November 6, 2021
Unprompted review
Howards Motor Group - Howards Peugeot Taunton logo

Reply from Howards Motor Group - Howards Peugeot Taunton

Thank you Vinny for your 5 star review. We shall pass your kind comments onto Mike. If there is anything else that we can do for you please let us know. Kind Regards Howards

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