Howards Motor Group - Howards Peugeot Weston-Super-Mare Reviews 

27
TrustScore 4.5 out of 5

4.4

Searle Crescent, BS23 3YX Weston-Super-Mare, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Talked me over the options and different specs of the car and showed me round all different gadgets

Company replied

Rated 4 out of 5 stars

Update from the Manager has apologised and has now changed the process regarding buying a car from Howard's .so it would not happen for new purchased from Howard's group. Very unprofessional se... See more

Company replied

Rated 5 out of 5 stars

From the very first phone call when looking for our new motorbilty car we had a wonderful experience. Marcos was very polite, knowledgeable and kind. He kept us informed about the delivery date of the... See more

Company replied

Rated 5 out of 5 stars

Having used another part of Howards group for 20 + years we experienced a poor service and lack of communication since the old team had moved on,so decided to try Howards Peugeot well what can I say f... See more

Company replied


Company details

  1. Motor Vehicle Dealer

Written by the company

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Written by the company

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contact info

  • Searle Crescent, BS23 3YX, Weston-Super-Mare, Somerset, United Kingdom

  • 01934 332600

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(27)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

Well what an experience

Well what an experience I had with Howard’s Peugeot Weston super mare,
I thought they had forgotten me when my service was booked in?
But John the manager stepped in and sorted out in no time? he was there talking good care of me and my car,
I highly recommend Peugeot Weston super mare.
Thanks Gary Silverthorne.

June 17, 2024
Unprompted review
Howards Motor Group - Howards Peugeot Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hi Gary, Thank you very much for your kind words and this review! If there is anything else we can do for you, please get in touch.

Howards Peugeot WSM

Rated 5 out of 5 stars

Peugeot Boxer… Main dealer……very good value servicing

Howards have serviced my Peugeot Boxer lwb motorhome since 2016 when purchased. I have to say how happy I’ve been with the service provided during that time and especially the very competitive fixed pricing. I have now relocated to Lincolnshire and can confirm how good value the prices at Howards are compared to main dealers in this area. Thank you to all concerned during my time with you. Kind regards. Mr Tucker.

May 8, 2024
Unprompted review
Howards Motor Group - Howards Peugeot Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Thank you for your kind words and this review! We hope to be of service to you again in the future!

Howards Peugeot WSM

Rated 5 out of 5 stars

First rate service

having bought my 2008 from Howards, I have always used them for service and now MOT's. At all times they have been efficient, helpful, friendly and courteous. I have just had a major service carried out and received my car back in fantastic condition having been washed and vacuumed. I am looking to change my 2019 model for a more up-to-date version and I shall certainly be using them again.

February 19, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello Mark, thank you for taking the time to leave us a review. We really appreciate your kind words, and look forward to seeing you again soon! Kind regards, Howards Peugeot WSM

Rated 4 out of 5 stars

This is our 3rd Car now from Howards…

This is our 3rd Car now from Howards Peugeot WSM. We always get great service from them. There were a few little hiccups this time round, but nothing that they didnt sort for me. Elisha was very professional and helpful throughout the process. Would highly recommend Howards Peugeot WSM

September 9, 2023
Unprompted review
Howards Motor Group - Howards Peugeot Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello Joanne, thank you for taking the time to leave us a review. We appreciate your feedback which we have passed onto our management team. Kind regards, Howards Peugeot WSM

Rated 5 out of 5 stars

Great help with a dilemma

I was stuck in a dilemma with a car I purchased somewhere else and Marcos made me very welcome. After a long discussion he found me a car and a great deal. Now all my stress has gone from my previous vehicle. Would highly recommend using Howards. Thanks for all your help Marcos and your boss !

October 20, 2023
Unprompted review
Howards Motor Group - Howards Peugeot Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello, thank you for taking the time to leave us a review. We really appreciate your recommendation! Kind regards, Howards Peugeot WSM

Rated 5 out of 5 stars

The most excellent Maria at Howards Peugeot, WSM

This review relates solely to Maria Harrison who works at the Reception Desk at Howards Peugeot WSM. She is so much more than a receptionist - when one goes to the showroom / garage, she is the first point of contact and is an amazing ambassador for the business. She has a lovely way about her when dealing with customers; she is personable, empathetic, takes ownership and has excellent communication skills in the role. What I immensely valued was that she always told me the truth about progress (my car was there due to an issue under the warranty, and was there for a long time as the requisite spare part took so long to arrive from the manufacturer); there was absolutely no flannel, no attempt to dress up the reality of the situation, just the truth. I wish all businesses had employees with such integrity. Thank you, Maria.

August 16, 2023
Unprompted review
Howards Motor Group - Howards Peugeot Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello, thank you for taking the time to leave us a review. We really appreciate your kind comments about our team and are delighted to hear you found them to be so supportive during your experience with us! Kind regards, Howards Peugeot WSM.

Rated 5 out of 5 stars

I purchased a lovely 108 last year

I purchased a lovely 108 last year, great sales service and very happy with it.
Had to go into the service team as it had a leak causing the boot to become damp. Must say I was seriously impressed with Mark at Peugeot Service for his excellent service, sorted it no problem at all. So nice to feel valued as a customer.

January 17, 2022
Unprompted review
Howards Motor Group - Howards Peugeot Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hi Jane, thank you for leaving us such a lovely review. We are delighted to hear you were impressed with both our Sales and Service Departments. These examples of excellent customer service are great feedback for us. We are always on hand should you need us. Kind Regards, Howards.

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