Scarlett made the whole process of buying our new Suzuki easy and seamless. Her professional and friendly approach was just right, and her knowledge of the car was very good. We did not feel pressured... See more
Company replied
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Alex was very helpful from the outset informing us of different models & finance packages to suit our budget & needs. He made the purchase process very straightforward keeping in regular contact with... See more
Company replied
We would of given a 5 star review but unfortunately the car was sold without a working air con on one of the hottest weeks ! Very unhappy. Took the car back to fix and had a curtesy car sorted b... See more
Company replied
TOM WAS HELPFULL ATTENTIVE
Company replied
Company details
Written by the company
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.
About us
Written by the company
- Howards Motor Group
- Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.
Minimum 12-month Warranty
Why buy from us
Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.
Contact info
Priorswood Road, TA2 8DN, Taunton, England, United Kingdom
- 01823273422
3.7
Average
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Returned the car after 2 days
We would of given a 5 star review but unfortunately the car was sold without a working air con on one of the hottest weeks ! Very unhappy. Took the car back to fix and had a curtesy car sorted by very friendly nice guy. But important checks couldn't of been made !!!
May 21, 2026
Unprompted review
Reply from Howards Motor Group - Howards Suzuki Taunton
Tim, thank you for sharing your experience with us. We sincerely apologise for the inconvenience caused by the air conditioning issue during such a hot week. We appreciate your understanding and are glad to hear that our team at Howards Suzuki Taunton provided you with a courtesy car; we will ensure that our quality checks are more thorough in the future. We value your feedback and hope to serve you better next time.
Scarlett was very helpful
Scarlett made the whole process of buying our new Suzuki easy and seamless. Her professional and friendly approach was just right, and her knowledge of the car was very good. We did not feel pressured at any time. Thank you and well done Scarlett!
March 27, 2026
Unprompted review
Reply from Howards Motor Group - Howards Suzuki Taunton
Thank you for your wonderful review. We are thrilled to hear that Scarlett provided you with such customer-centric service at Howards Suzuki Taunton and made your experience easy and seamless. Your kind words about her knowledge and reliability will be shared with the team, and we look forward to welcoming you back in the future.
Alex was very helpful from the outset…
Alex was very helpful from the outset informing us of different models & finance packages to suit our budget & needs.
He made the purchase process very straightforward keeping in regular contact with us throughout
January 28, 2025
Unprompted review
Reply from Howards Motor Group - Howards Suzuki Taunton
Hi Kaye, Thank you for taking the time to leave this review. We're so pleased your experience with us was a good one. We hope to see you again soon.
Howards Suzuki Taunton
TOM WAS HELPFULL ATTENTIVE
April 22, 2024
Unprompted review
Reply from Howards Motor Group - Howards Suzuki Taunton
Hi Paul, Thank you for taking the time and leaving this review!
Howards Suzuki Taunton
I have just collected my Suzuki Ignis…
I have just collected my Suzuki Ignis 1.2 Dualjet 12V Hybrid SZ-T from Howards after its 'FREE' 2 month/2000 mile 1st Service. I was served at reception, when I delivered and collected the car, by Thomas Holloway. When I returned to collect the car I was kept waiting for approx. 15 minutes which I found annoying especially as there weren't any other customers being served. I was then presented with a Bill for £170.00 +/-! When I pointed out that the service was a free service Thomas's attitude seemed to change. I suggested that Tracks, (Previous Suzuki Dealers in Taunton), had a poor reputation for customer service and that Howards was no better! I also had to point out, for the second time, that my Suzuki Service Record and Warrant Booklet had not been completed correctly. I will be returning to have the correct information amended.
Follow up:-
After visiting Howards Suzuki this morning and discussing everything with George Smirk, sales, I have now received a NEW Suzuki Service Record and Warrant Booklet, properly completed with correct service record etc. I have also had an in-depth amicable discussion with Daniel McGuinness, Service Manager, who listened to everything I had had a grievance about the previous day. In view of this I am increasing my experience from one star to four stars and hope that Howards Motor Group have found my criticisms and observations have been constructive. I was pleased that Daniel took the time to listen to my concerns face to face. This has gone a long way to restoring my confidence with Howards.
February 22, 2024
Unprompted review
Reply from Howards Motor Group - Howards Suzuki Taunton
Hello, thank you for taking the time to leave us feedback. We are pleased to hear our team were able to support and resolve this for you. Please let us know if there is anything additional we can do for you. Kind regards, Howards Suzuki Taunton
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