Howards Motor Group - Howards Suzuki Weston-Super-Mare Reviews 

7
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TrustScore 4.5 out of 5

4.3

Hildesheim Bridge Unit 1, BS23 3PT Weston-super-Mare, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Recently purchased a Suzuki Swift from Howards Weston garage with Alex. Alex was fantastic, he explained everything, was very patient and even went as far as making a video for me to refer back to f... See more

Company replied

Rated 5 out of 5 stars

Whilst looking for a used car for my wife, Alex was super helpful in advising on the choices and keeping me up to date with selected vehicles. Alex has always been available to answer any queries I ha... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a new Vitara from Howards in Weston Super Mare. Your agent, Elisha was absolutely brilliant and made the whole purchase process easy for me. Very efficient and knowledgeable. The... See more

Company replied


Company details

  1. Motor Vehicle Dealer

Written by the company

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Written by the company

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contact info

  • Hildesheim Bridge Unit 1, BS23 3PT, Weston-super-Mare, England, United Kingdom

  • 01934 428844

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(7)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repair

Jamie and Morgan was very polite and helpful today sorting out our repair and service.

March 3, 2026
Unprompted review
Howards Motor Group - Howards Suzuki Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Suzuki Weston-Super-Mare

Thank you for your kind words, Isabel. We are thrilled to hear that Jamie and Morgan provided you with polite and helpful support during your repair and service at Howards Suzuki WSM. Your positive feedback means a lot to us and we look forward to serving you again with our reliable and customer-centric service.

Rated 5 out of 5 stars

Very helpful experience

Whilst looking for a used car for my wife, Alex was super helpful in advising on the choices and keeping me up to date with selected vehicles. Alex has always been available to answer any queries I have and send me videos of vehicles I have requested. Very happy with my experience.

September 8, 2025
Unprompted review
Howards Motor Group - Howards Suzuki Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Suzuki Weston-Super-Mare

Thank you so much for your kind words, Steve. We're thrilled to hear that Alex provided you with such helpful support and kept you updated throughout your search for a used car. Your positive experience reflects our commitment to customer-centric service and reliability. Thank you again, Howards Suzuki WSM.

Rated 5 out of 5 stars

Alex Morton from western Suzuki

Alex Morton from western Suzuki was very helpful answered all our questions. For someone that is new to the job he has a great career ahead of him.

August 3, 2025
Unprompted review
Howards Motor Group - Howards Suzuki Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Suzuki Weston-Super-Mare

Hi Michelle, thank you so much for taking the time to leave this review. We're so pleased you enjoyed your visit.

Howards Suzuki WSM

Rated 5 out of 5 stars

Suzuki Swift

Recently purchased a Suzuki Swift from Howards Weston garage with Alex.
Alex was fantastic, he explained everything, was very patient and even went as far as making a video for me to refer back to for controls etc on the car. He couldn’t have done a better job and definitely went the extra mile! The garage as a whole were amazing and would highly recommend.

June 13, 2025
Unprompted review
Howards Motor Group - Howards Suzuki Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Suzuki Weston-Super-Mare

Hello Yvonne, thank you for taking the time to leave this review. We're so pleased to hear that you enjoyed your experience with us. Please feel free to reach out if there is anything else we can do for you!

Howards Suzuki WSM

Rated 5 out of 5 stars

I recently purchased a new Vitara from Howards in Weston Super Mare

I recently purchased a new Vitara from Howards in Weston Super Mare. Your agent, Elisha was absolutely brilliant and made the whole purchase process easy for me. Very efficient and knowledgeable. The explanatory video was very clear and helpful. Thank you Elisha.

March 31, 2025
Unprompted review
Howards Motor Group - Howards Suzuki Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Suzuki Weston-Super-Mare

Hi Douglas, thank you for taking the time to leave this review. Please feel free to get in touch if there is anything else we can do for you.

Howards Suzuki WSM

Rated 5 out of 5 stars

Having the need to change my car after…

Having the need to change my car after 6 months I returned to Alisia at Suzuki for advice. She was very very helpful to me and was able to sort me another car. She is so professional in her approach both to myself and to the company. Thank you so much. Will see you when next change occurs. Alan Loveridge

May 14, 2025
Unprompted review
Howards Motor Group - Howards Suzuki Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Suzuki Weston-Super-Mare

Hello Alan, thank you for taking the time to leave this review. Please feel free to reach out if there is anything else we can do for you.

Howards Suzuki WSM

Rated 5 out of 5 stars

Elisha the superstar

Well what can I say. After having had bad luck with cars in the past, I was a bit worried about buying a car again. However, Howard’s Suzuki had the exact car I wanted and the reviews were good so I took a chance. I’m so glad I did as my experience with them was nothing but top notch. Elisha looked after me from start to finish and went more than above and beyond to make the process smooth and seamless. There was no pushy sales and she kept in regular contact, did all the legwork for finance, paperwork in the background and really pulled out all the stops to get me the best deal and actually make sure I was happy with everything. When I got to the showroom everyone including the manager was warm, welcoming and I couldn’t be more happier with the car. Thank you again Elisha for being an absolute superstar. I wish you all the best :)

September 21, 2024
Unprompted review
Howards Motor Group - Howards Suzuki Weston-Super-Mare logo

Reply from Howards Motor Group - Howards Suzuki Weston-Super-Mare

Hi Gino, thank you so much for your kind words and taking the time to leave this review! We're delighted your experience with us was a good one. We hope to see you again soon!

Howards Suzuki WSM

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