Howe & Son Funeral Directors Reviews 28

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

If I could give more than 5 stars I definitely would. From the first telephone call to collecting the ashes, David was so helpful and compassionate. They organised everything and kept us informed at... See more

Rated 5 out of 5 stars

Despite (sadly) being very busy the staff at Howe & Son kept us well informed throughout. Kayleigh in particular has that rare skill to assess a situation quickly and respond with the right amount... See more

Company replied

Rated 4 out of 5 stars

Kayleigh was extremely understanding and knowledgeable. She showed compassion at all times. The only problem we had it, the hurst went straight by our house even though I gave clear directions to Ka... See more

Company replied

Rated 5 out of 5 stars

This family have used Howe & sons a few times over the years, when Norman was the boss to just recently and on all ocasions the service was first class, nothing to much trouble, no matter how many vis... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral Home
  3. Non-Bank Financial Service

Written by the company

We promise to give you the best end of life care, support and experience with a compassionate and ethical approach. Whether you’re arranging a funeral now or planning for the future, we’ll give you the time, understanding and respect to ensure a fitting tribute. Howe and Son Funeral Directors are based in Newbury and are available 24 hours a day, 7 days a week.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Very goodade up with the job that you did 10…

Made up with the job that you did 10 out of 10 very very helpful sad day for us we were very pleased what you have done

December 9, 2022
Howe & Son Funeral Directors logo

Reply from Howe & Son Funeral Directors

Dear Mr Watts

Thank you for taking the time to leave a review. We are pleased that our colleagues at Howe & Son were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Above and beyond ….

A big thank you to Kayleigh and the team, Taking away the fact we were arranging the loss of a loved one the team at Howe and Son made the whole experience comfortable, stress free and I would even go as far to say enjoyable. Nothing was to much trouble all concerns were met with empathy and understanding. I couldn’t recommend them highly enough and special thanks to Kayleigh who literally has gone above and beyond during every stage of organising and the family’s grieving process 👍

January 10, 2023
Howe & Son Funeral Directors logo

Reply from Howe & Son Funeral Directors

Dear Steph

Thank you for taking time to leave a review. We are pleased that Kayleigh and the team at Howe & Son made arranging your loved one's funeral stress free and that you were met with empathy and understanding.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Perfect mix of empathy and professionalism.

Despite (sadly) being very busy the staff at Howe & Son kept us well informed throughout.
Kayleigh in particular has that rare skill to assess a situation quickly and respond with the right amount of sympathy and professionalism.
The whole experience was handled with great respect for our departed soul.
The choice of coffins, cars, floral and other tributes is to be commended.
Our Celebrant was brilliant, and delivered the text perfectly and kept the whole service running smoothly. Thank you

December 14, 2022
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Reply from Howe & Son Funeral Directors

Dear Amanda

Thank you for leaving a review. We are pleased that Kayleigh at Howe & Son showed the right amount of sympathy and professionalism.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 4 out of 5 stars

Kayleigh was extremely understanding…

Kayleigh was extremely understanding and knowledgeable.
She showed compassion at all times.
The only problem we had it, the hurst went straight by our house even though I gave clear directions to Kayleigh to pass on to Richard.

December 2, 2022
Howe & Son Funeral Directors logo

Reply from Howe & Son Funeral Directors

Dear Mrs Stones

Thank you for leaving a review. We are pleased that Kayleigh at Howe & Son was so understanding and knowledgeable and showed such compassion.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

This has been one of the most difficult…

This has been one of the most difficult times of my life and the time where I was the client, instead of the consultant. Jessica was given the upmost loving care and dignity from the outstanding and phenomenal team at Howe and Son. Claire, Jenny, Helen, Paul, Denise, Jess and Julie thank you for all the support, empathy and care you showed to me, my family and also Jessica too.. Richard, Carrie-Anne, Sam, Martin, James and Callum..thank you for being with us when the final journey came and for your utter professionalism, guidance and support to myself, Jay Jessicas brother and Steve Jessicas dad..We are extremely grateful for everything and I couldn't be any prouder.
Thank you so much. Kayleigh

December 2, 2022
Howe & Son Funeral Directors logo

Reply from Howe & Son Funeral Directors

Dear Kayleigh

Thank you for taking the time to leave a review. We are pleased that all the team at Howe & Son showed such empathy and care to you, your family and Jessica.

We will pass on your kind words to everyone involved.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

I can't praise them enough

From the initial out of hours call to completion this company and in particular Kayleigh have been a great team to work with during this incredibly sad and difficult time. The compassion, understanding and care offered to me, and my late husband Steve, by Kayleigh has been second to none. I can't praise her enough.

September 23, 2022
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Reply from Howe & Son Funeral Directors

Dear Mrs Bates

Thank you for leaving a review. We are pleased that Kayleigh at Howe & Son was so caring and compassionate whilst arranging your husband's funeral.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Excellent Service

I cannot speak highly enough of the care & attention Kayleigh & the Howe & Son team gave to our family after my Mum passed away. They were very respectful & looked after my Mum very well. Their professionalism & empathy during a very difficult time was much appreciated. I would highly recommend them.

October 10, 2022
Howe & Son Funeral Directors logo

Reply from Howe & Son Funeral Directors

Dear Mrs Hughes

Thank you for leaving a review. We are pleased that Kayleigh and the Howe & Son team were so respectful and looked after you Mum whilst arranging the funeral.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Thank you so much.

From the very beginning, Howes were excellent.
Amy and Denise looked after us with such care and attention. Nothing was ever too much trouble, and along with Sam and our wonderful celebrant Helen.
They made a very difficult day, more bearable.
I would have no hesitation in recommending this wonderful team.
Thank you all.

September 7, 2022
Howe & Son Funeral Directors logo

Reply from Howe & Son Funeral Directors

Dear Theresa

Thank you for taking the time to leave a review. We are pleased that Amy and Denise at our Howe & Son branch supported you with such care and attention and made your day more bearable.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

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