Lines Bannister Funeral Directors Reviews 28

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Tim at Lines Bannister was very helpful getting our brother's ashes placed in the graves of my mother and father where our brother wanted to be. This is the third time we have dealt with LB and would... See more

Company replied

Rated 5 out of 5 stars

Lines Bannister were excellent throughout the whole process. Good explanations of what we needed to choose, plus some extras that we chose not to pursue. Good range of products (coffins, orders of... See more

Company replied

Rated 5 out of 5 stars

Lines Bannister were recommended to me, for which i was very grateful. From our initial meeting to the day of my mum's funeral and after, everything was handled with sensitivity, great attention to d... See more

Company replied

Rated 5 out of 5 stars

My family has used Lines Bannister over the generations for family members funerals. The team have always been extremely supportive and have gone to great lengths to follow our wishes. We as a fami... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral Home
  3. Non-Bank Financial Service

Written by the company

We promise to give you the best end of life care, support and experience with a compassionate and ethical approach. Whether you’re arranging a funeral now or planning for the future, we’ll give you the time, understanding and respect to ensure a fitting tribute. Lines Bannister Funeral Directors are based in Ascot and are available 24 hours a day, 7 days a week.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Very efficient and respectful service…

Very efficient and respectful service from start to finish.

May 13, 2025
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Reply from Lines Bannister Funeral Directors

Dear Anthony

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Our brother's ashes

Tim at Lines Bannister was very helpful getting our brother's ashes placed in the graves of my mother and father where our brother wanted to be. This is the third time we have dealt with LB and would recommend them to anyone. Always kind,courteous and efficient.

March 12, 2025
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Reply from Lines Bannister Funeral Directors

Dear Brenda

Thank you for taking the time to leave a review. We are pleased that Tim at Lines Bannister was so helpful and made sure that your brother was where he wanted to be.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Lines Bannister Funeral Directors

Lines Bannister recently managed the funeral of my late mother.

The service they provided was professional, sensitive and made everything fall into place very easily for our family.

I would highly recommend their services

February 28, 2025
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Reply from Lines Bannister Funeral Directors

Dear Patricia

Thank you for taking the time to leave a review. We are pleased that our colleagues in Lines Bannister were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Beautiful service

Beautiful service

January 15, 2025
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Reply from Lines Bannister Funeral Directors

Dear Sandra

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Very caring and understanding of our…

Very caring and understanding of our needs.

December 31, 2024
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Reply from Lines Bannister Funeral Directors

Dear John

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Lines Bannister branch were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

A professional and kind service

Tim Coker and the team at Lines Bannister have managed the funeral of four close family members over the last 7 years. Each time they were, kind, considerate, professional and extremely respectful. Always keen to accommodate requests and offer guidance along the way. I would not hesitate to recommend.

September 2, 2024
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Reply from Lines Bannister Funeral Directors

Thank you for taking the time to leave a review. We are pleased that Tim and the team at Lines Bannister were so kind and considerate and that you would not hesitate to recommend us in the future.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Compassionate and organised everything…

Compassionate and organised everything perfectly. Thank you

October 11, 2024
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Reply from Lines Bannister Funeral Directors

Dear Clare

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Lines bannister branch were able to offer the best care, support and experience.

Kind Regards

Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Funeral

Thank you to everyone who made everything possible for the celebration I wanted for my mother. Your understanding and care was second to none.

October 7, 2024
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Reply from Lines Bannister Funeral Directors

Dear Debbie

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were so understanding and caring and gave you the celebration that you wanted for your mother.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

A professional and sympathetic service

My family has used Lines Bannister over the generations for family members funerals. The team have always been extremely supportive and have gone to great lengths to follow our wishes.

We as a family cannot thank them enough for everything they have done for our fathers funeral and within months our beloved sisters funeral.

August 19, 2024
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Reply from Lines Bannister Funeral Directors

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were so supportive whilst arranging both your father's and your sister's funerals.

We will pass on your kind words to the team.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars
Lines Bannister Funeral Directors logo

Reply from Lines Bannister Funeral Directors

Dear Mr Walker

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

All excellent

All excellent, kept informed and smoothly run.

July 29, 2024
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Reply from Lines Bannister Funeral Directors

Dear Avril

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars
Lines Bannister Funeral Directors logo

Reply from Lines Bannister Funeral Directors

Dear Julie

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Exceptional Funeral Directors

Exceptional Funeral Directors: A Seamless Experience During a Difficult Time

During a challenging time for my family, and I cannot praise their services enough. From the initial consultation to the final arrangements, every aspect of their service was impeccable.

First and foremost, their compassion and empathy were evident from the moment we walked through their doors. They listened attentively to our needs and preferences, guiding us through the entire process with sensitivity and understanding.

Their attention to detail was remarkable. Every aspect of the funeral arrangements was handled with care and precision, ensuring that every detail was taken care of to honor our Dads memory.

The professionalism of the staff was outstanding. They were always available to answer any questions we had and went above and beyond to accommodate our requests.

Additionally, the facility itself was well-maintained and provided a serene atmosphere for both the visitation and the service.

Overall, I cannot recommend Bannisters highly enough. During such a difficult time, their exceptional service made the process much more manageable, allowing us to focus on honoring our loved one's memory.

Caroline Keech

February 13, 2024
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Reply from Lines Bannister Funeral Directors

Thank you for leaving a review. We are pleased that our colleagues at Lines Bannister were so compassionate and understanding whilst you were arranging your dad's funeral and made this difficult time a bit more manageable for you and your family.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Lines Bannister were recommended to me

Lines Bannister were recommended to me, for which i was very grateful. From our initial meeting to the day of my mum's funeral and after, everything was handled with sensitivity, great attention to detail and all my queries answered quickly. At a time of great stress they helped remove this, thank you Tim

February 8, 2024
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Reply from Lines Bannister Funeral Directors

Dear Kate

Thank you for leaving a review. We are pleased that Tim at Lines Bannister was able to offer the best care, support and experience whilst arranging your mum's funeral.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Professional

Our family were put at ease straight away. Every was planned to what we wanted. I would like to thank the staff for the help for the perfect day.

January 18, 2024
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Reply from Lines Bannister Funeral Directors

Dear Eric

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Well done.

We found the whole experiance to be extremely relaxing.
Tim lead us through the process quietly and calmly expiaining our choices.
The Order of Service went through several revisions resulting in something worthy of the occaision.

November 29, 2023
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Reply from Lines Bannister Funeral Directors

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

First class service

Lines Bannister have acted for the family on 3 occasions in the last 2 years. They have have been caring and very very professional on all occasions, they offer a first class service from the start, their celebrant Aimee is so caring and understands exactly what the family needs

July 23, 2023
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Reply from Lines Bannister Funeral Directors

Dear Mark

Thank you for leaving a review. We are pleased that our colleagues at Lines Bannister were so caring and very professional on all occasions.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Satisfaction to the highest degree!

Everything was handled with dignity and caring and we could not have asked for more - very happy.

May 31, 2023
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Reply from Lines Bannister Funeral Directors

Dear Priscilla

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Everyone was so kind and respectful

Everyone was so kind and respectful, our wishes were carried out nothing was too much trouble.

February 8, 2023
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Reply from Lines Bannister Funeral Directors

Dear Joy,
Thank you for taking the time to leave a positive review.
We are pleased that our colleagues were kind, respectful and nothing was too much trouble towards you during this difficult period.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

An empathetic experience

The professionalism and empathy of all the staff.. bearers.. and all involved.

December 16, 2022
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Reply from Lines Bannister Funeral Directors

Dear Mel,

Thank you for taking the time to leave a review. We are pleased that our colleagues at Lines Bannister were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

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