How Novel Reviews 

126
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Received a 'How Novel' subscription from my Son as a birthday present. Absolutely love it! The whole experience; from choosing your 'mystery' novel to receiving the little box containing hand-written... See more

Rated 5 out of 5 stars

I've used a fair few different book subscription services as of writing this and How Novel is certainly one of the better ones I've used thus far. Whether it's the way you choose your books, and the r... See more

Rated 5 out of 5 stars

Superb customer service. Always do their utmost to help, incredibly friendly, and highly competent. Love the concepts! The mystery book is an excellent idea for avid readers who want to be introduced... See more

Rated 5 out of 5 stars

Superb customer service. Always do their utmost to help, incredibly friendly, and highly competent. Love the concepts! The mystery book is an excellent idea for avid readers who want to be introduced... See more

Company details

  1. Book Store

Information provided by various external sources

How Novel is a game changing literary and lifestyle brand. We're starting with our Mystery Books, but there's a whole lot more to come. Reading just got personal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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No recent history of asking for reviews

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4.8

All reviews

(126)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received my first HowNovel book today…

Received my first HowNovel book today in the post and I was blown away. The packaging is so thoughtful and personalised, and the book choice is fab! Will definitely keep my subscription going and also recommend to friends and family 🌟

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great team and service

Team are amazing, great response times and always available to help. The selection given is great also, something for everyone.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

I love my How Novel subscription. The mystery books have helped me to widen my reading - I really would recommend!

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic gift

Fantastic gift with a lovely handwritten note. We are excited to see how we chose this month's books. It's a really nice and different experience for an enthusiastic reader.

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Gave a subscription as a gift. It was very well received and looking forward to the first book. I experienced excellent customer service both while purchasing and after.

December 28, 2021
Unprompted review
Rated 1 out of 5 stars

Expensive and disappointing

Very expensive for what it is - I don't expect every book to be a hit. But a poorly printed flimsy paperback, a thin bookmark and a lacklustre note from my "pen pal" shouldn't cost £12.99 per month. Definitely better subscription boxes out there that offer good books and a more enjoyable experience.

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

My treat to me!

I started my subscription as a little treat to myself during lockdown but I’ve kept it up beyond. Just love choosing the book each month and the surprise when it arrives. I’m very rarely disappointed with the choice - including books from the bestseller lists - and it’s very good value. Thank you!

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Very clever concept- I love it!

I love the concept of How Novel- not just a book subscription but also a penpal! and you get to pick your book from their wonderful designs- still a mystery but you've picked what you think might appeal to you. I've loved three of my books and the fourth I would not choose, nor ever read again but I got to read something I would never have chosen from a bookshop! I love my penpal letters and the packaging, and actaully everything about How Novel! It's mad a great gift for my mother as well- we've not yet picked the same book!

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

A brilliant concept

I look at a lot of book clubs and was drawn to how novel.
It’s brilliantly thought out, fun and exciting. I love being able to choose a book based on key words but without fully knowing about it until it’s delivered. A brilliant concept

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great idea, lovely execution

Such a great idea to help finding books you might never would otherwise! The packaging of the books is so beautiful. Had a slight delay with my first order, customer service was super quick to look into it. Got the subscription as a gift but I might consider signing up when it’s finished.

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Makes the middle of the month exciting!

I look forward to my new mysterious book every month as well as my ongoing chat with my hownovel penpal. I love how it allows you to read books that may have been out of your normal reading comfort zone!

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Look forward to my book every month

Look forward to my book every month. There's always a wide variety of choices, they arrive very nicely packaged and with a letter from your penpal!

It's gotten me reading again and helped me to broaden my horizons. Even if I haven't loved the book, I've learnt more about my own tastes. But so far the majority of books I've received have been great.

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great choice of books

Great choice of books, love the mystery element and have received some books that I wouldn't have chosen myself. Really enjoy the pen pal side too, it's nice to have a little postcard to read makes the service feel so personal

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Team!

Everyone that I’ve ever spoken to from How Novel have been amazing and friendly. My penpal Ben is the best and remembers so many things that we’ve spoken about in the past. I always look forward to receiving my subscription box every month!

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Year Subscription

My brother bought me a subscription for Christmas last year and it has kept me going through my maternity leave with such a wide variety of titles all of which have been really great. Added to that the friendly How Novel team are really helpful.

October 7, 2021
Unprompted review
Rated 2 out of 5 stars

Mystery books have been done before

Mystery books have been done before, so every organisation has to come up with some kind of twist in order to stand out. The twist in this case is the opportunity to correspond with a 'pen pal' to exchange views on the books received. When it works, it works well. However, I had to chase my 'pen pal' twice before finally getting a reply to my note. Of course it's the books themselves that are most important. My first two were recent novels, one of which I loved. The other was quite good, but less to my taste. So, a good success rate considering you choose on the basis of themes. However the third book in my gift subscription felt like a rip-off. I'm not now talking about personal preference. The book was an example of the worst kind of writing, and didn't seem to have been properly published. It was published by some digital outfit which had then done some kind of print run, the kind that accept any books. Not traditional publishing. It read like the worst of Mills and Boon, with laughably simple language. While you can't expect to like every book (that's where the fun of the mystery lies) there nevertheless has to be a certain standard of writing.

October 7, 2021
Unprompted review

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