How Novel Reviews 

126
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Received a 'How Novel' subscription from my Son as a birthday present. Absolutely love it! The whole experience; from choosing your 'mystery' novel to receiving the little box containing hand-written... See more

Rated 5 out of 5 stars

I've used a fair few different book subscription services as of writing this and How Novel is certainly one of the better ones I've used thus far. Whether it's the way you choose your books, and the r... See more

Rated 5 out of 5 stars

Superb customer service. Always do their utmost to help, incredibly friendly, and highly competent. Love the concepts! The mystery book is an excellent idea for avid readers who want to be introduced... See more

Rated 5 out of 5 stars

Superb customer service. Always do their utmost to help, incredibly friendly, and highly competent. Love the concepts! The mystery book is an excellent idea for avid readers who want to be introduced... See more

Company details

  1. Book Store

Information provided by various external sources

How Novel is a game changing literary and lifestyle brand. We're starting with our Mystery Books, but there's a whole lot more to come. Reading just got personal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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No recent history of asking for reviews

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4.8

All reviews

(126)

1 review in the last 12 months

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Rated 5 out of 5 stars

Couldn’t Recommend Enough!

Absolutely love my book subscription, it’s the best thing I’ve bought in a while. The concept is brilliant and the people at How Novel are always so quick to answer my questions. Couldn’t recommend enough!

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely idea for a book subscription

Lovely idea for a book subscription, as you don't know what you are going to get but you have the chance to pick something that you think you might like. I have enjoyed being introduced to a range of authors and it has been great to chat to friends and family to compare notes once we have read the books.
The penpal idea is a great extra touch as you have that communication each month. I always look forward to the parcel arriving and seeing what I have selected.
Once, when I had already read the book, I sent it back and 2 were sent the next time, no dramas!

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

YesNovel!!!

Absolutely the smile-giving, book-loving, heart-warming monthly treat we all need! With the addition of having a PenPal, HowNovel is a truly amazing, wholesome service that has got me so excited for every month to come along so I can escape in a new book and have someone to discuss it with! Love it!

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

I have had no problems with How Novel

I have had no problems with How Novel. The books are always in excellent condition and on time. The staff are polite, friendly and efficient. With the pen pal aspect a nice little touch to the whole experience. The process of choosing your next book is very straightforward. The books may not always be to your liking but thats impossible to avoid when choosing a mystery service. The point is to try new things. A lovely service overall. Would recommend!

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Best book club ever

Love, love, LOVE How Novel. Customer service is incredible and getting a we surprise every month has really got me through lockdown. There’s been personalised messages and books I’d never have thought to read, not to mention the lovely packaging. I’ve been with How Novel for over a year now -A really positive experience. Not a bad word can be said! Everyone should be with how novel 😀

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you How Novel

I absolutely love the How Novel book subscription. It is always a great surprise and the hand-drawn paper on the books make your choice really personal and unique. It also helps you to choose a book you think you will like and don't already own. Every time I have had to contact the team they have been so helpful. Thank you How Novel

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

One of the good ones

I've used a fair few different book subscription services as of writing this and How Novel is certainly one of the better ones I've used thus far. Whether it's the way you choose your books, and the range of the choices, to the interaction with the people involved at the HN team. Whether as a simple inquiry or with your pen pal. So hopefully if your looking to give them a shot, I trust you won't be disappointed.

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

How Novel is wonderful.

I love How Novel; its such a wonderful way to discover new books and try different genres. It's brilliantly organised by a fabulous team and I love receiving a penpal letter every month. It's well-priced, too, and I'm a big fan of the eco-friendly packaging. Thank you for all that you do, How Novel team! 💕

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

My favourite subscription

My favourite subscription. I love the pen pal idea and am always looking forward to reading her latest reply. The selection is great. I look forward to my box and two books each month.

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

I’m so glad I discovered How Novel!

I’m so glad I discovered How Novel, I subscribe to 2 mystery books per month and I’m never disappointed. The website is easy to navigate and the How Novel team are so kind and helpful, the addition of a pen pal makes the experience so much better! Worthy of all 5 stars, amazing!

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!!!

Honestly HowNovel is such an excellent company! Their mystery books are so well thought out and really fun to receive. Customer support when I’ve ever had a question are always really helpful and friendly. Would definitely recommend!

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

10/10 from this fabulous book company

I absolutely adore this company. I’ve had nothing but a perfect experience from day one and now on box 9 with them. I absolutely love the pen pal. And we discuss everything from books to life and just keeping the art of penmanship alive is something I love. I love the fact as well if you get a book you already have you can choose another. The whole team at how novel are amazing and the price is perfect.

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I’ve been using how novel for a mystery book subscription for nearly a year now. I’ve enjoyed trying new books I wouldn’t normally pick off of a shelf. Packaging is excellent and Staff are always very helpful when I need to contact them.

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Love How Novel

Love How Novel, it’s a great little treat each month and a great idea to have ‘Pen Pals’. It’s something I look forward to each month and I’ve never had any issues, all the staff seem very friendly and willing to help.

May 24, 2021
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. I signed up for the mystery book subscription - they "forgot" to send me a book the first month, then said I'd had to wait another month to receive the next book. I opted for a refund instead which took weeks to sort out.I had to send half a dozen emails/messages until I even got a response from their team. My advice would be to sign up with another service.

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

love this company

love this company. :)

have had a number of subscriptions from them and recently just got one for my grandad for his birthday and he was made up!

thanks for great, helpful service and a fab product x

May 12, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely surprise

I signed up for 3 different book companies during last lockdown as I love to read. I liked the all but How Novel is my favourite so far. I had my first book delivery last month and it was beautifully presented. I especially loved the pretty illustrations on the cover and couldn't wait to found out my mystery book. It was a book I would have chosen in a shop exactly so I was very happy. I am definitely continuing with How novel so now as I am back to work again from April I have something to look forward to oh and forgot to mention about the pen pal I got to discuss my book and life too. Brilliant idea. Highly recommend.

May 3, 2021
Unprompted review

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