HPL Motors Reviews 

Don't trust this company I paid an extra £900 for extra warrenty. As soon as something goes wrong they will try anything not to honour it. I will never use this company again and would advise people to stay well away.

car developed a fault after 3 months but they refused to fix it unless i pay stating that i only have a 28 day warranty. consumer law states i have 6 months! i would not recommend hpl and would never use them again.

Fabulous experience at hpl motors.
Alan supported me through my first pcp car purchase, he was fantastic from start to finish.

Thanks again

Huge thank you to Sara!! Made my part-exchange process seamless, great service! Went above and beyond and effortlessly met my expectations on my new agreement.
Was a pleasure dealing with you, all the best!!

Bought a nearly new car end of May sales side had no problem sales person very professional however as to the after sales been very difficult to contact often emails or phone calls never returned after experiencing problems with the brakes finally got some action not to positive was told to take someone from service department for ride so I did he could see was very little effort in stopping so they took in to work shop 45 minutes of waiting was told can't find anything wrong with carnso won't charge you for looking so later that day went to Peugeot Heswall they were very busy booked up until September but lovely chap from there service department called Barry said sure I'll take the car for drive tell you whats wrong only was gone few minutes came back said brake pedal should not be able to go to the floor its very soft and really HPl needed to sort it as its not something to leave so today car was given a free service from service department at HPl wirral and changed and bleeding of brakes.
Other issues that still waiting on
Is car is well over due software updates that Peugeot have said has been done in house and hopefully sort the other problems with car that's a full electric Peugeot 2008e gt premium going into eco mode even when in a normal driving mode
When does this all functions that are controlled by middle screen go off line and sometimes when you get in can't switch on or will say no key detected I'm still waiting on feed back as I feel its something I shouldn't have to pay out for that if car has under gone a 100 plus point check things like that should of been addressed I bought it up in July car was taken to Peugeot but due to Peugeot having system problems was unable to carry out and was told its really up to me to deal with seeing as Peugeot will charge £200 plus pounds for this as its a long process and due to my health needs I can't be without a car so that why firstly i was happy with when hpl wirral agreed to sort but now it's like that they have forgotten and trying to arrange things taken so long on leaving hpl wirral to was told by sales person I bought car from next time have a problem contact him but that's bit difficult seeing as dont have his contact details as was told week after bought was id get a follow up call over the weeks of going back and forth from my home and hpl wirral was.told sorry your having difficulty getting in touch we have had problems in staffing but this was on going even trying to get information on cars service history was told it'd been serviced and had been yet no.proof written either invoice or Stamp after contacting motoring ombudsman for advice I finely got send two photos of cars service understand that your not allowed to show or give previous drivers details however with todays technology I would of thought they could sort out so will see how brakes perform over this week and hopeful that in HPL reading this review will sort out the outstanding issues that have been raised either in writing delivered by hand email to service and manager and what's app at moment I'm sorry to have to leave a negative impression of Hpl wirral but I'm hopeful will be resolved and maybe negative and be made to a positive I'm grateful that was offered a free service however as I've been told numerous times from hpl wirral it's a nearly new car and we don't have software to deal with car unlike Peugeot so seeing as was.told we will look into the system update two weeks ago. Know Peugeot are busy so will.be interesting how long will.take

Car was great prepared to the highest standards, staff are professional specially Nathan the sales rep who quickly process my car thanks to filip the sale manager for great advice.

This is a -Zero star review......for this company! HPL sold my daughter a vehicle by falsely stating that it had a full service history, setting aside all the issues the vehicle had, we had to personally pay for a Mercedes specialist to review the vehicle and produce a report to HPL for confirmation, this isn't the first vehicle, she originally bought an Audi from them which equally had a list of issues that they didn't repair, they agreed to take the vehicle back, and she then purchased the Mercedes. This has had issues since driving away, along with the false information of a full service history. They yesterday agreed to take the vehicle back, but have now closed the case without getting agreeance from my daughter that she accepts what they propose, so they have not refunded her £2500 deposit and have not refunded the finance payments made, so she is over £4000 out of pocket. I would highly suggest nobody buys a vehicle from this cowboy set up, the staff are rude, and there is no communication from them unless you hound them, not to mention they lie about the vehicle to get the sale!!!! The finance company have already opened an investigation against JHPL, and we are now opening one with The Motor Ombudsman as this is nothing but a disgrace

Very professional service. All the staff are helpful, friendly and caring. Mike, thank you for your attention and professionalism. It was very much appreciated.

Excellent service from Kam very professional

Great service from Mike. He made the whole experience of buying a car seamless and comfortable. I would recommend hpl as its the second car we have bought from them.

HPL motors Stockport was absolutely amazing from start to finish. Nicole was amazing- so friendly and helpful. If every car dealership had a Nichole then they would be a lot better! Thankyou very much

Sara at Preston branch was so helpful from start to finish of the process Sara listened to our needs and as an older customer helped with documentation and navigating my mobile phone ! Buying the car was made so simple and a good experience I would highly recommend HPL and in particular Sara at Preston branch Thanks once again love the new car !

Allan has been great, thank you!
Very efficient it making sure the car was perfect for me.

The whole process was smooth from start to finish
Expertly handled by Jason who was a pleasure to deal with
Very friendly patient polite and knowledgeable
The car itself is fabulous and immaculately presented

Mike has been fantastic from start to finish. So helpful throughout the whole process talked me through everything and given me great advice. I would definitely recommend HPL Motors what a brilliant experience. Thank you so much

Tom dealt with us and was very knowledgeable and took his time to make sure we understood all accepts of the HCP with it being the first time. Thank you Tom we do appreciate the help.

Andy Anchor was spot on from start to finish. Great salesman who kept me updated throughout the whole process of part exchanging my old car and setting up a new car on finance.

Service was great from start to finish, very happy with our car. Andy A went above and beyond!

Hi all! We met with Josh to buy our new family car. He was very accurate and helpful. Paperworks online after or meeting was only taken 20 minutes, may a little bit more, and we collected our car in the next weekend.⭐️⭐️⭐️⭐️⭐️

Great experience with Arjun from HPL motors. We came in on Wednesday afternoon looking for a new car. By Thursday evening, I had driven away in a car I was so pleased with. Arjun helped us all of the way through the process providing advice, guidance and reassurance. There were a few hiccups while trying to get the sale through so quickly, but the team rectified them quickly. Special thanks to Arjun as well for valeting the car himself so that I could pick it up that very next evening. Would definitely recommend!!