HSL Chairs - Dewsbury Reviews 

183
TrustScore 5 out of 5

4.9

33 Bradford Road, WF13 2DU Dewsbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The store was very welcoming and friendly.. really listened to what we need for my 93 old uncle .. absolutely fantastic delivery and so helpful . We were so grateful to Alex and Numan for helping me m... See more

Rated 5 out of 5 stars

I was made very welcome by the two members of staff at the Dewsbury branch. I enquired about the Stressless range of reclining chairs and Debra patiently explained the models available, the types of l... See more

Rated 5 out of 5 stars

Great team at Dewsbury and there is no pressure to buy, but went in to the store with one idea but after talking to Diane I realised the right option was to listen to the specialist and not the wall... See more

Rated 5 out of 5 stars

We went to the Dewsbury shop yesterday. This was recommended by a friend. We needed a bed for my husband who has Parkinsons. Charlotte couldn't have been more personable and very helpful. She listened... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Dewsbury

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 33 Bradford Road, WF13 2DU, Dewsbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

3,997 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Rang 20 minutes prior to arrival. Arrived within the timeframe. Introduced himself, Allen and his colleagues, Gary and Chris.
Asked where we wanted the item placed and proceeded to do exactly that, helping his colleague Chris with clear instructions. Offered aftercare advice and help if needed.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Debs is an absolute treasure

Debs is an absolute treasure, she remembered us from the purchase we made from the Dewsbury shop last year. Nothing too much trouble for them friendly but professional shopping experience

March 19, 2025
Rated 5 out of 5 stars

Great experience

Great experience, didn't feel rushed. Sarah at the Dewsbury shop was very obliging and helped me pick the right colour for the recliner I wanted.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Visited branch several times and the…

Visited branch several times and the girls were really helpful and knowledgeable.
We purchased 2 chairs and the delivery guys were very good installing them any showing us how to work them.
One week on and we are very happy with the choices we made.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great staff

The staff were very helpful, patient and took endless trouble to help me find the right chair for me. I cannot fault them. My chair was delivered three weeks to the day of ordering and I am more than happy with it.

February 28, 2025

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