HSL Chairs - Hull Reviews 

96
TrustScore 5 out of 5

4.8

79 Clough Road, HU6 7PL Hull, GB


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Rated 5 out of 5 stars

Great service. From ordering to delivery first class. The showroom were patient and knowledgeable. The deliver y team Paul and Thomas were prompt, friendly and efficient. The called beforehand to le... See more

Rated 5 out of 5 stars

Visited the store in Hull , there was a great selection of chairs & found a few that were suitable . The 2 ladies were knowledgeable & friendly . A home visit was arranged by them for my elderly par... See more

Rated 5 out of 5 stars

customer service was good, my chair arrived today, everything was done quickly, Paul and Thomas came early, explained how the chair worked, so I'm very happy, thank you.

Rated 5 out of 5 stars

Our sofa delivery from HSL came on time with Gordon & Shane who were friendly and polite, taking care not to damage door frames or walls as they negotiated the furniture through the tight space t... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Hull

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 79 Clough Road, HU6 7PL, Hull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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4.8

All reviews

(96)

3,788 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, knowledgeable staff. High quality furniture.

I visited the Hull HSL showroom today in search of a comfortable chair. Me and my dad were greeted at the door and made to feel welcome by all three members of staff. As a wheelchair user I had to try several different models and sizes of chair and nothing was too much trouble. I have purchased a very comfortable recliner and look forward to using this chair. I was advised on the health benefits of this chair and think it will be just the job! Also had a lovely cuppa.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

From the moment we walked into the shop Karen made us feel very welcome and at ease, even providing tea and biscuits! She listened carefully to what we were looking for and took a lot of time to explore the options. Her patience and friendliness were really excellent and we left very happy with our purchases. We look forward to see the furniture in situ.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase and delivery of a chair

Ian and Paul delivered a chair today. I was kept informed of when it would arrive. The team placed the chair where I wanted it and they were courtious throughout.
I bought the chair from HSL Hull. The sales staff were very helpful in my choice of chair and especially Yvonne.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

First class experience from start to finish!

They did what they said they would! I got a call 30minutes before they arrived to tell me they were en route.
Ian & Paul arrived and helped move my old sofa around to make room for my comfortable new chair. They then assembled my chair in situ with no fuss. It was a smooth & swift process. Ian & Paul were friendly ,polite ensuring I fully understood how to operate my chair with a demonstration and answered my questions in full. Thank you so much to Ian & Paul for making so easy & their colleague who rang me to arrange the appointment! And another big thank you to the female assistant at HSL,Clough Rd, Hull who gave me a first class experience in deciding on my choice. HSL - I'm sure you're proud of your staff. No pressure, just gave info & advice having listened to my needs.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

HSL chairs Hull branch

Called in to HSL Chairs Hull branch and was greeted by Lynne & Yvonne who couldn’t have been more helpful. They showed me to the chair & sofa I was interested in and talked me through all the details without any pressure sales talk. My experience with HSL was hassle free and I thoroughly recommend them.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Our sofa delivery from HSL came on…

Our sofa delivery from HSL came on time with Gordon & Shane who were friendly and polite, taking care not to damage door frames or walls as they negotiated the furniture through the tight space to our living room.
It was put together efficiently and all packaging was taken away.
Mum has been enjoying her riser recliner ever since!
Beautiful furniture and extremely comfortable. We are so glad we chose HSL.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Quality products and service

Quality products and service. Great staff who were friendly, helpful and supportive throughout the process from the showroom to delivery. Ian and Paul let us know when they were near and installed the chair efficiently showing us how everything worked before they left.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with the care and…

Absolutely delighted with the care and guidance I was given at the hands of Yvonne. She was charming in the way she directed me to the choice I made. She triple checked she had all the correct details on the order sheet and found discounts that were running during their Spring sale. HSL is a family firm that gently embraces you and eases your way through what can be an expensive purchase. I have made an excellent choice with Yvonne's very capable help.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

100% professional in all aspects

Ian and Paul delivered my chair. Gave a time 10-2pm and arrived about 12. Very polite explained in simple terms for me as an 81 old woman. How everything worked. Alan in all very professional company throughout. Thank you

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Just received our delivery from HSL

Just received our delivery from HSL. Excellent service from Ian and Paul. They were very professional and it was a nice change to have such helpful delivery staff. They put everything in place, demonstrated how they worked and took away the packaging so 5 stars from us.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

We visited the HSL shop twice to decide on which chair would be best for us. Yvonne was very helpful and had great knowledge about the produce and and was very helpful .There was no pressure to buy the furniture and she was very patient and proffesional in her manor .Everything was explained very clearly as to when abd how the furniture would be delivered .I would reccomend this shop highly

February 4, 2026
Unprompted review

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