Great service. From ordering to delivery first class. The showroom were patient and knowledgeable. The deliver y team Paul and Thomas were prompt, friendly and efficient. The called beforehand to le... See more
Location
Switch location79 Clough Road, HU6 7PL Hull, GB
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See what reviewers are saying
Visited the store in Hull , there was a great selection of chairs & found a few that were suitable . The 2 ladies were knowledgeable & friendly . A home visit was arranged by them for my elderly par... See more
customer service was good, my chair arrived today, everything was done quickly, Paul and Thomas came early, explained how the chair worked, so I'm very happy, thank you.
Our sofa delivery from HSL came on time with Gordon & Shane who were friendly and polite, taking care not to damage door frames or walls as they negotiated the furniture through the tight space t... See more
Company details
About HSL Chairs - Hull
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
79 Clough Road, HU6 7PL, Hull, United Kingdom
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HSL where great
Craig and Danny made a delivery today, and explained the controls, they we're very good.
Excellent service very pleasant helpful staff .
A very pleasant experience purchasing the chair
Highly recommended
We tried every furniture shop in the area to no avail, before someone recommended HSL. We are so happy they did! The staff in the showroom are very friendly & welcoming. But not too pushy! Our whole experience was a positive one. Craig & Danny delivered our sofa & chairs today, well within the specified delivery date of 6-8 weeks from us ordering the furniture. They were polite, friendly and very efficient. We will be recommending this company to all our friends.
Excellent service
Fantastic service in the Clough Road shop
Delivery men Craig and Danny very well presented and very polite, couldn't ask for more from these guys.
Full all round great experience
Thank you
The staff were very helpful
The staff were very helpful, and made sure that I tried all of the chairs in the store until I was satisfied that the chair was exactly what I required. They couldn't have been more helpful. I received the chair the following day. Again thank you to the whole team.
Cheerful, efficient and tidy installation.
Cheerful, efficient and tidy installation.Thankyou Carl and Lee. When carpeting delays meant postponing installation this was well handled. Martin and Kate
Very happy with all stages of the…
Very happy with all stages of the process. The ladies in the show room took so much time to ensure we bought the right chair and we were kept updated right up to ten minute before the delivery. The delivery men were equally understanding and helpful.
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