We had a good experience with hsl. We we attended to by Polly, She was really knowledgeable about all products available. I have a mental health issue and she was very helpful in me choosing the right... See more
Location
Switch locationOtley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB
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A gentleman named Graham showed us the rising recliner range and explained in great detail all the features of the range. We then went onto trying what he thought was my correct size and I could n... See more
Warm welcome and assessment of our requirements by Richard. Tried several sofas and fairly soon found one that was ideal for us. Good explanation of additional add ons and delivery options. Nice to... See more
My wife and I were looking to purchase a couple of reclining chairs and visited HSL. We were met by John in Guiseley and he was extremely helpful and very professional but, just as importantly for us,... See more
Company details
About HSL Chairs - Leeds
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, United Kingdom
4.9
Excellent
153 reviews
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Paul and Ian delivered my mum's new bed…
Paul and Ian delivered my mum's new bed and erected it for us. They were very polite and helpful. Would like to say that Paul was particularly helpful.
June 27, 2025
Unprompted review
Great bespoke service here in Guiseley
Personal service from Sue and assisted by Polly. Knew the product extremely well and gave advice when asked. No hard sell.
June 9, 2025
excellent efficiency at Guiseley…
Very friendlyand helpfull,Staff were aware of our requirments and satisfied them
June 11, 2025
Paul and Jon did a great job installing…
Paul and Jon did a great job installing my new bed and helped to rearrange the furniture. They arrived on time and let me know in advance when they were coming. Thanks very much to both
Best wishes
Anne Bell
June 17, 2025
Unprompted review
Sue at the Guiseley shop was amazing
Sue at the Guiseley shop was amazing. My dad struggles with his speech due to a stroke. She waited for him to try and get his words out. Never tried to preempt what he was trying to say.
She was fully aware of his needs with the chair he wanted.
Explained everything to us.
Excellent customer service
Thank you Sue.
June 1, 2025
Unprompted review
Well done HSL
Carl/Lee just completed my HSL adjustable bed delivery and installation. Five star service from them both, very courteous and professional. Couldn’t ask for more - well done HSL.
June 11, 2025
Unprompted review
Top class superior service
Excellent knowledge about the products and customers requiements by Sue at the Guiseley,Leeds branch.Going to this retailer s like going back in time where vendors actually cared about customers and explained the product wihout being pushy and esuring the customer was100% satisfied with their purchase.Many years ago i worked for a high quality furniture store and this retailer is of the same superior quality.Buying from HSL is the furniture equivalent of buying a made to measure outfit as everything is geared to total customer satisfaction.Highly recommended.
June 9, 2025
Unprompted review
Very knowledgeable staff
Very knowledgeable staff, helpful and friendly. Able to meet my requirements.
Highly recommend able.
May 31, 2025
buying 2 chairs from HSL (Guiseley)
Sue greeted us at the door with a big smile and very saying she would help any way she could
we told her we were looking for 2 fireside chairs
without any pressure she showed us the several types and styles explaining the various differences until we finally found the ones to suit our needs. she made it a stress free and very pleasant experience. She should commended
June 6, 2025
Unprompted review
Great experience at the Guiseley Store
Polly at the Guiseley store was lovely, very knowledgeable, informative and friendly. She assessed our needs, demonstrated options and helped us to choose the right recliner sofa for us. We are happy with our choice and are are looking forward to receiving our new sofa in about 6 weeks time which is very quick for a bespoke item. We are very satisfied with our experience and HSL will be our first choice for specialised quality furniture in the future.
June 6, 2025
Unprompted review
Delighted …
We have just recently received a single bed for my husband who is highly delighted he sleeps a lot better and is perfect for his disability, thank you to all in customer service and to Paul & Jon with there carefully delivery. Barbara
May 29, 2025
Unprompted review
great service in delivery of new bed
great service in delivery of new bed, thank you carl and lee for excellent service and courtesy today.
June 4, 2025
Unprompted review
Buying a Riser/Recliner
Sue greeted me at the door took me to appropriate seating. Listened carefully and then advised about my needs. She left me to consider options and try out chair mechanisms, with Tea and Biscuits. Manager Richard also came to help and desk with paperwork. Bought chair & awaiting delivery. Both Sue and Richard wonderful.
May 27, 2025
Fantastic all round service & product
Salesman Richard made us welcome at the shop and took the time to help us find a suitable chair, he didn't rush and wasn't pushy. The chair itself is fabulous and the delivery guys brought it within a few days and set it up and demonstrated its capabilities. very pleased with the End to End journey
May 25, 2025
Unprompted review
Outstanding Service
The lady in the shop was lovely - professional, calm, answered every question and aimed at being informative, helpful and kind, rather than aggressive seller. She followed up on all her promised calls, correspondence and I have every confidence that if we had any issues and I contacted her she would move heaven and earth to help me. The lads who just delivered our chair went the extra mile to carry it up a difficult lane and were smiley, courteous and nothing was too much trouble. I don't mind paying for excellence like this. Well done everyone! And thank you.
May 30, 2025
Unprompted review
Very helpful staff and easy delivery
May 29, 2025
Unprompted review
They were very polite and performed…
They were very polite and performed efficiently when delivering my chair.
May 29, 2025
Unprompted review
Pollution was so nice
The sales assistant Polly made everything so good patient nothing too much trouble and especially no pressure to buy.
April 4, 2025
Perfect!
HSL have been perfect from start to finish. From the home visit, through ordering and delivery. A firm that obviously cares about its customers and their needs. Have now got the perfect Rise and Recline chair for my husband. Thanks HSL
May 14, 2025
Unprompted review
Excellent range of beds
Excellent range of beds, a good explanation of features and a clear guidance on use ability.
April 29, 2025
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