HSL Chairs - Letchworth Reviews 

What an amazing experience. From the moment we arrived we were treated like royalty. We were sat down on a most comfortable chair and all of the different styles were explained to us. There was no rush and no pressure selling. I would recommend this company to anyone who is looking for new comfortable seating.

Thankyou to Liz at Letchworth for taking great care of my Mother when we came to choose a chair. Liz was very kind, patient, respectful and listened to my Mum and included her in all the conversations and decisions. We learnt about the best type of chair to ensure appropriate support for my Mum and so she can easily and safely get up from the chair. Lots of choice of fabrics, which Mum enjoyed choosing. Lots of information provided on the operational requirements of the riser chair and delivery details. Thank you. Looking forward to receiving the chair.

Whilst I entered Letchworth branch with a touch of scepticism as I had a preconceived idea that HSL was for much older clients, my wife and I were totally impressed with the kind service from Liz (and Di) and especially their knowledge in translating what we wanted into a bespoke set of chairs we have now ordered

Diane's charm, politeness, and knowledge, all delivered with no pressure whatsoever, made our buying experience really pleasant. That, and the full set of Himolla Sinatra chairs to try, enabled us to feel confident in our choice.

Having seen a few different styles of reclining chair that I liked, I visited the Letchworth showroom to try them. I was met at the dooor by Diane who made me feel welcome. As I tried various chairs, Diane was asking pertinent questions to establish exactly what I required for my personal circumstances. I was advised to look at a range that I had not considered (Stressless). I tried different styles and sizes within the range and was delighted to order the recliner of my choice. Two working days.......I repeat.....TWO working days later, My chosen chair was delivered by courteous, friendly staff. It is a shame that I can only award 5 stars...They deserve more. Thank you Diane, my Stressless recliner finds me just that: stressless.

Wonderfully polite knowledgeable gentleman explained everything to me that I needed to know. I couldn’t have been more comfortable. Two ladies were also ready to help when asked.

Lovely staff, no hard sell

Great personal service. Purchased stressless opal chair, excellent quality product.

What a lovely experience we had when I took my dad to get his rise and recliner. The staff were so friendly, helpful and patient with my dad. He loved the chair so much he didn’t want to get up. Can’t wait now for delivery. Thank you HSL Letchworth your amazing

Well looked after with all the options on a chair explained

My experience at HSL Letchworth was perfect from start to finish. Having made what was for me the big decision to buy a new bed I was quite nervous but the friendly and helpful advice I received from Michelle and Donella made the whole experience really enjoyable. I was gently guided through choosing the right mattress, headboard and colours and never once did I feel pressured. The atmosphere was relaxing and the coffee was good! For anyone wanting to buy a new bed I cannot recommend this company highly enough

Everyone in the Letchworth stores were very helpful. My two chairs were delivered this morning and the guys were very quick and professional. Great demonstration and put the chairs where we needed them. So pleased with the whole experience.

Darren & Chris delivered our furniture yesterday they were efficient and courteous even though it wasn't easy to get it into the house. The furniture is just right and looks great.

Clean, comfortable and well laid out showroom with a huge variety of styles to try out. Knowledgeable, friendly, professional staff.

staff all helpfull and friendly not over concentrating on sales nice experiance

We were greeted by knowledgeable staff, who listened to our needs and provided us with a range of solutions and were extremely helpful. The chair we chose was delivered quickly and is a lovely addition.

Great expert advice from in store comfort specialist in Letchworth. Easy ordering and accurate delivery timescales. Martin and Jack also did a great job delivering and setting up the bed. Mum is happy with her beautiful new bed.

The individuals in charge gave us of time to try t˙´ different chairs and answers d all our questions

Everything from showroom patience and service to delivery men politeness etc took place as predicted and expected. Thank you ++.

I first visited and HSL showroom to try out different chairs and received excellent and knowledgeable advice. I placed an order which was built to specification and was actually ready earlier than expected. Communication since the order has been excellent and I was given a 2 hour window for delivery. The chair was delivered on time by Martin and Jack, who were very courteous and helpful and made sure the chair was installed in the right place before leaving. Excellent service all round!