Visited the HSL Letchworth store and was greeted by Donella who gave us information and advice immediately on entering then left us to our own devices to view the chairs on display. When asked questio... See more
Location
Switch locationArden Press House, Pixmore Avenue, SG6 1LJ Letchworth, GB
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See what reviewers are saying
Michelle and the rest of the team at HSL Letchworth made us welcome, listened to what we wanted and gave advice. At no time was there any sales pressure. We look forward to receiving our purchases
Visited your Letchworth store on the 29/6/2026. Found staff exceedingly helpful. Answered all my questions and I was able to place my order with confidence. Diane your Comfort Specialist went out... See more
Very helpful lady called Diane helped us choose our new beds. We weren't rushed and we're encouraged to take our time to choose the right mattress. She made us feel very comfortable and her knowledge... See more
Company details
About HSL Chairs - Letchworth
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
Arden Press House, Pixmore Avenue, SG6 1LJ, Letchworth, United Kingdom
4.9
Excellent
113 reviews
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personal and friendly
staff all helpfull and friendly not over concentrating on sales nice experiance
April 26, 2025
Excellent Service - will return.
We were greeted by knowledgeable staff, who listened to our needs and provided us with a range of solutions and were extremely helpful. The chair we chose was delivered quickly and is a lovely addition.
April 20, 2025
Great expert advice from in store…
Great expert advice from in store comfort specialist in Letchworth. Easy ordering and accurate delivery timescales. Martin and Jack also did a great job delivering and setting up the bed. Mum is happy with her beautiful new bed.
March 27, 2025
Unprompted review
time for decision making
The individuals in charge gave us of time to try t˙´ different chairs and answers d all our questions
March 23, 2025
Everything from showroom patience and…
Everything from showroom patience and service to delivery men politeness etc took place as predicted and expected. Thank you ++.
March 31, 2025
Unprompted review
Excellent service
I first visited and HSL showroom to try out different chairs and received excellent and knowledgeable advice. I placed an order which was built to specification and was actually ready earlier than expected. Communication since the order has been excellent and I was given a 2 hour window for delivery. The chair was delivered on time by Martin and Jack, who were very courteous and helpful and made sure the chair was installed in the right place before leaving. Excellent service all round!
February 17, 2025
Unprompted review
We had a warm and helpful welcome
We had a warm and helpful welcome from your staff, and without pressure we were able to make the selection of chair we wanted.
March 18, 2025
I was greeted by a friendly gentleman…
I was greeted by a friendly gentleman who first ask me if I would like a coffee and then judge my size to be Petite and offered me a seat in a chair that he said was my size.From then on. I was trying different chairs looking at fabrics and enjoying a friendly chat.
I enjoyed my shopping trip so much more than I thought I would and I am looking forward to seeing my chair and relaxing in it.
Shopping for a comfortable chair
March 13, 2025
Joy of joys.
Joy of joys.
We were very impressed with the understanding of staff at the showroom especially Donella. Our sofa arrived well within the promised time and we were overwhelmed by the friendliness and efficiency of the delivery staff. We are overjoyed with our purchase and our thanks to all .
March 24, 2025
Unprompted review
this was our first time at HSL and a…
this was our first time at HSL and a great welcome from staff to the showroom. Staff listened to our needs and provided usefull info allowing us to choose the right chairs for us
March 16, 2025
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