HSL Chairs - York Reviews 

Excellent service by two members of staff (with refreshments!!) no rush and, YES, we purchased a Grande Ripley chair which we are very much looking forward to delivery in due course following its manufacture. Full marks to the York store’s staff.
Mr & Mrs J Martin Johnson, Scalby, Scarborough

Good communication and excellent service.

HSL York were very welcoming, no pressure and left to wander round and sit on as many sofas as liked. Information given was knowledgeable and personal experience enhanced decision in finalising choice. Thank you Lorraine!
Delivery was spot on in fact slightly earlier than expected. Paul and Thomas were friendly and got everything in place, with demonstration. All packaging taken away. It was a really hot day so thank you lads for your professional approach.

would have been four stars but for the glitch in your computer system.

Chris callled half an hour befire delivery. Friendy communicative service . Ensured that all was correct with our order and we were satisfied .

I am really pleased with my recliner chair,

Excellent throughout.
Sian was professional, knowledgeable and didn’t push us. We never felt under any pressure and enjoyed the experience of buying our new sofa from HSL .

Just so helpful and called back when they said they would.

A very helpful assistant who helped us order the correct size chair to suit our needs.

I wasn't at the property the chairs were delivered to but the person there that took delivery were very impressed with your delivery people, said they treated everything with kid-gloves and would certainly recommend them.

We are delighted with our sofa, 2 chairs, 2 footstool and the neck cushions. The quality of the furniture and fabrics are 2nd to none. From the minute we walked into the outlet at York and was greeted by Diana we were made so welcome. Offered a coffee and biscuits and she went through the options of the different styles of furniture, helping us select the pieces we eventually purchased. When our new furniture finally arrived, the day before my birthday, the 2 gentlemen who carried our new furniture into our house, carefully carrying them through the doors,to where we wanted them plaed in our lounge. We put them onto carpet protectors and the 2 gentlemen helped us. We were very pleased with the delivery. We are now waiting for a few more accessories to complete the pieces. The furniture is by far the most expensive we have ever paid but quality speaks out and hopefully we will have many years of enjoyment with the suite.

We had a delivery today of an adjustable bed. The whole
process of the purchase was easy, and Jason and Adrian the delivery men were very helpful and assembled the bed very quickly and efficiently and showed me how it operated.

We had a little issue with the first chair delivered so had to apply some pressure to get a replacement within the timeframe, but they were good to their word and did replace the chair so overall the experience is very positive. I’m pleased to support a British company like HSL.

Visiting HSL York proved to be the right decision. Diana met us and was excellent giving us all the information. She took us around the showroom and we tried the chairs we liked and found the two chairs (both different designs)that Diana suggested were the right ones for us. We chose the colour and material from the many swatches and are looking forward to the delivery.

Store lady was wonderful - very helpful. There was a bit of a delay in delivery but Morgan sorted it out for me. The delivery guys Alex and Asaid again very helpful demonstrated it all and left once we were happy.
We are now happily trying them all out

Very satisfied with the product and service

Just received my chair this morning. Seamless delivery experience from Alex and Asad, a courtesy call 30 mins before they arrived was really helpful, and they arrived bang on time. The chair was in position within 5 mins, a quick instructional demo from Alex and all done! Fantastic service. Thank you!

Fantastic delivery service from Alex and Asad. Friendly, professional and punctual. Provided clear instructions. Thank you very much.

We were looking for a comfortable fireside chair for my partner when visiting my house. The lady assistant was very helpful with fabrics and accessories and did not try the hard sell or rush us. She offered refreshments which was kind and assisted us in making a descision. A good experience.