HENRY TOMKINS LEATHER Reviews 384

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Henry has just repaired two of my bags that I have used for many years - I am so grateful that he is doing this while retired !

Company replied

Rated 5 out of 5 stars

I'm so glad I did my homework before making an investment in a special new bag. There seem to be many "bait and switch" type leather companies online, but Henry Tomkins is exactly what I was looking f... See more

Company replied

Rated 5 out of 5 stars

Great item, v v well made, prompt delivery, v courteous service, durability of a military tank and so good looking (of course image is important ....). Recommended without hesitation or reserve. Cu... See more

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Rated 5 out of 5 stars

Having been searching for the perfect handbag for 30 years, I asked Henry if he could modify one of his satchels for me. The whole design process was a delight, with Henry giving guidance when he thou... See more

Company replied

Company details

  1. Hobbies & Crafts

Written by the company

MANUFACTURE AND RETAIL OF HANDMADE LEATHER BAGS


Contact info

5.0

Excellent

TrustScore 5 out of 5

384 reviews

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Rated 5 out of 5 stars

Brilliant leather bag

The bag I ordered arrived looking exactly as I expected.......excellent workmanship, excellent quality and a beautiful bag to own. Thank you Henry.
Lin

May 10, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Lin

Rated 5 out of 5 stars

Excellent service and beautiful…

Excellent service and beautiful product. Arrived earlier than expected and so pleased with it. Henry was helpful every step of the way!

May 10, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Hannah

Rated 5 out of 5 stars

This is the second bag I have purchased...

This is the second bag I have purchased for my wife. What Henry provides is pretty rare. Classic designs that are beautifully made, strong, and understated. The first bag has aged brilliantly and functions the same as when I bought it. The second (a large shopper) will know doubt be the same. It's the antithesis of 'fast fashion' and always looks classic. Great communication also. Thanks Henry

May 10, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks.

Rated 2 out of 5 stars

The bag received had a huge scratch...

The bag received had a huge scratch across it. I sent a photo to Henry who initially responded to say he was perplexed about the extent of the distressed look and asked what the packaging was like. The packaging was fine. There was a lot of back and forth about treatment creams and Henry stating the leather was supposed to be that distressed. The condition of the bag looked nothing like the photos. He offered another bag and to refund my return postage. I declined as I was unable to wait. Henry did refund the bag but didn’t refund any postage costs. So, to be aware even if the bag is not in good condition / faulty ie scratched would will be paying the postage which both ways amounted to £23.

May 10, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

The bag in question was made from full grain leather that had a modern 'distressed' finish that has been very popular with many of my other customers. When the bag was returned to me, it took less than a minute with a dry brush to make the surface completely smooth and even. The leather was completely undamaged and scratch free. No 'huge scratch'. If Shirley had been particular about the character of the leather then she should have requested swatches to be sent. If the bag had been faulty then I certainly would have refunded postage but, as it says on the site, if you simply do not like what you have bought then a full refund (except postage) would be (and in this case was) promptly given. I am truly sorry that this sale has led to unhappiness.

Rated 5 out of 5 stars

My ‘Full Monty’

I have been looking for an English, hand-made leather case for some time and came across Henry’s bags during a search. I received my ‘Full Monty’ a few weeks ago and have not been disappointed; it is perfect and very practical - I can’t fault it at all.
I am a very happy customer!

April 15, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Richard.

Rated 5 out of 5 stars

Perfect

Absolutely thrilled with my bag from Henry. I’m a bit of a bag addict so have wide experience of many bags (as my husband will testify!!) and my shopper is simply perfect. I’d recommend Henry on all counts; service, quality, delivery and product. Fabulous.

April 13, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Verity.

Rated 5 out of 5 stars

Love my satchel

Love my satchel! The custom made phone pocket is a great addition.

April 8, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Chris

Rated 5 out of 5 stars

The search for the perfect handbag is over

Having been searching for the perfect handbag for 30 years, I asked Henry if he could modify one of his satchels for me. The whole design process was a delight, with Henry giving guidance when he thought one of my ideas wouldn’t work. My bag arrived soon after the order was placed, with every detail lovingly created. The workmanship is outstanding and the leather is superb: soft yet strong and not too heavy. All in all, a wonderful experience and a beautiful handbag that will last a lifetime. Thank you, Henry.

March 18, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thank you! I enjoyed making your modified satchel.

Rated 5 out of 5 stars

Excellent Craftsmanship & Beautiful Bag

Excellent & beautiful bag, the craftsmanship is beyond comparison! This bag was ordered for my son as a graduation gift from Medical School in the U.S. and we researched many companies before choosing HTLeather. We were not disappointed! Henry handcrafted our bag and, as promised, received delivery of the bag within 10 days! Thank you, Henry...you have made us all very happy!

March 18, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

I am very pleased to hear it!

Rated 5 out of 5 stars

Wonderful service, beautiful quality

Wonderful service, beautiful product. Henry was very prompt and extremely helpful responding on email. I ordered one of Henry's bag's as a gift for my husband. He loved it and was very impressed by it's quality. I'm so glad Henry ships internationally so we could order this!

March 16, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Kara.

Rated 5 out of 5 stars

I have dealt with Henry on a couple of…

I have dealt with Henry on a couple of occasions and have been delighted by the quality of workmanship, tanning and communication. Henry is a true artisan, passionate about his trade, and offers old school reliability and communication.

Dealing with this business is a delight and I enjoy countless comments and remarks about my briefcase. Henry is happy to work with you on bespoke requests, and if you need any remedial work, as I did when I accidentally reversed over my briefcase, when backing out of my drive....A long story!!

March 15, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Mark - I had forgotten about you reversing over your own briefcase!

Rated 5 out of 5 stars

What a pleasure to purchase from Henry

What a pleasure to purchase from Henry. My daughter is delighted with her satchel - beautifully made and very sturdy, hopefully it will last her a lifetime. For the bag quality and the personal service, this bag really is amazing value for money and it's nice to be able to support a local craftsman.

March 11, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic bag and wonderful to discuss…

Fantastic bag and wonderful to discuss bespoke product with Henry who has a passion for excellence which really shows in the end product.
A beautiful bag that will last a lifetime and will be a pleasure to use.
No hesitation in recommending Henry, I am so glad that I found Henry's web site.

March 7, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Selima

Rated 5 out of 5 stars

I’ve never felt better about handing…

I’ve never felt better about handing over my hard earned money for a product.

Firstly, the bag itself is superb, great craftsmanship, excellent materials wonderful character.

Secondly, Henry, is a pleasure to deal with, patient with the numerous questions I had and clearly a genuine craftsman.

Just deciding what to order next...

March 5, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Matthew

Rated 5 out of 5 stars

Super craftsmanship

Super craftsmanship, ideal size and extremely useable. I see this as an item I will pass down....now you don’t get to say that very often in this day and age!

February 26, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Steve

Rated 5 out of 5 stars

Excellent quality leather bags and incredible customer service

Personal service doesn’t come greater than Henry Tomkins. Beautifully made leather bags made personally by Henry to customer’s preferences on colours, leather, sizes, zips and other extras. Whether on the phone or email, you’re dealing with the man who’s going to make your bag, and make it extremely well.
I have bought a number of bags from Henry - gorgeous briefcase, satchel, other bags as gifts for friends. Plus, I have no hesitation in recommending Henry when people ask after the great looking bag I’m using.

February 26, 2019
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Wow! Thanks, Jules.

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