Henry has just repaired two of my bags that I have used for many years - I am so grateful that he is doing this while retired !
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Henry has just repaired two of my bags that I have used for many years - I am so grateful that he is doing this while retired !
Company replied
I'm so glad I did my homework before making an investment in a special new bag. There seem to be many "bait and switch" type leather companies online, but Henry Tomkins is exactly what I was looking f... See more
Company replied
Great item, v v well made, prompt delivery, v courteous service, durability of a military tank and so good looking (of course image is important ....). Recommended without hesitation or reserve. Cu... See more
Company replied
Having been searching for the perfect handbag for 30 years, I asked Henry if he could modify one of his satchels for me. The whole design process was a delight, with Henry giving guidance when he thou... See more
Company replied
MANUFACTURE AND RETAIL OF HANDMADE LEATHER BAGS
NIZHONI, HALSFORDWOOD LANE, EX42LD, EXETER, United Kingdom
I need to carry two mobile phones (work and personal) but I couldn't find a belt case which would fit them both at the same time. Henry made me a custom leather belt case with space for two phones plus a small zipped pocket inside to carry a few odds and ends.
He did a very good job and I'm very pleased with the result.
He also repaired the zips on a couple of other leather cases.
He completed the work quickly and his prices are very reasonable.
I would recommend him for any custom leather work you may need.

Reply from HENRY TOMKINS LEATHER
Henry is a great craftsman and also has wonderful customer service. I bought a large satchel with all the available additions. It's a thing of beauty and I will treasure it and take good care of it for hopefully the rest of my life. As a minimalist I like to have very few possessions but of good quality. This really fits the bill and it will only look better with age.

Reply from HENRY TOMKINS LEATHER
Henry is a 'one man band' which means that each item is personally made by him, and he obviously takes great pride in what he does. He was very up front about the expected time between ordering and receiving my bag, but I actually received it earlier than anticipated. The materials and the workmanship are both extremely excellent and I have no hesitation in recommending him to anyone who is considering buying a hand made leather bag.

Reply from HENRY TOMKINS LEATHER
A couple of friends had a Henry Tomkins book bag (a book bag doubles as a travel bag, a hiking bag, more or less anything you need short of a suitcase), and I very much admired these and wanted one of my own. I ordered the large bookbag, which takes a laptop, books, documents, sweater, wallets, everything: it's really roomy. I wanted exterior pockets for water-bottle and umbrella, and internal pockets for pens, phone, a comb. Initially, it was to be used for carry-on luggage whilst travelling, but I also wanted it to function as a walk-about town and walk-in-the-countryside bag. At first, I was surprised by the weight of the empty bag, but the shoulder straps are so broad and comfortable, and the weight so evenly distributed when it's on my back, that I don't notice it as heavy when it's packed. I'm a woman in my mid 70s, and love to carry it. It looks good! I was impressed by the care Henry took with all the features I wanted, constantly checking back with me. He is a craftsman. And my bag has been very much admired by others. This will last me for the rest of my life and will mature with me!

Reply from HENRY TOMKINS LEATHER
After spending a year reveiwing and researching leather briefcases, I some how stumbled across Henry Tomkins Leather Company and was impressed not only with the quality of his work, but everything is hand-made to order.
Throughout the production process, Henry did a great job on communications as his responses were very timely and I could sense that he isn't interested in a quick sale or a "rush" job. For a hand-made briefcase, the turnaround time was quicker than I anticipated and working with Henry has been great experience - not too often these days do you get that personal touch/engagement.
The quality of the briefcase is superior, durable, and has been built for longevity - doesn't look like I need to order another briefcase for a while HOWEVER, I am excited to refer him out and at his price point, it doesn’t not make sense to shop elsewhere when it comes to leather products.

Reply from HENRY TOMKINS LEATHER
In a world of big brands and short cuts Henry represents that rare old school craftsman at a steal! My first HT bag is around 10 years old and recently got a bag made for my wife and a satchel/briefcase for myself. Loved both of them. Great leather and great product, thanks Henry!!

Reply from HENRY TOMKINS LEATHER
I ordered a zipper backpack from Henry Tomkins and its exactly what I was looking for. Its beautiful and functional. I have had it for 2 weeks now and Ive taken it with me everywhere. The one I got is the smaller version and it fits all the essentials really well. Its very comfortable to carry and Ive received several compliments already! It feels very sturdy and well made. The leather feels really nice to the touch and I am looking forward to seeing it age (and gain character with use to make it very much mine) .
Henry himself was very pleasant to deal with, very quick to respond and clear on expectations with any requests.
Highly recommended.

Reply from HENRY TOMKINS LEATHER
I ordered a briefcase and cabin bag. They were made and delivered in good time. Both are truly lovely, impressive items. I got compliments from several people at work and on holiday. Henry Tomkins products really exude quality.

Reply from HENRY TOMKINS LEATHER
My first experience dealing with Henry Tomkins.
Everything was explained in full detail and my pre-sale queries answered in quick time.
Henry explained the lead in times and costs.
Everything was delivered as promised with full care details and advice.
Having now received The product I can say I’m extremely happy. You can’t buy this quality off the shelf, coupled with Henry’s personal touch makes the whole experience a pleasure.
I have already recommended him to others.

Reply from HENRY TOMKINS LEATHER
My new handbag arrived today, it's beautiful, so well made. You can see the care Henry takes in every stitch. I can't recommend these highly enough and I think they're excellent value for money. My last one is almost 8years old and I still use it regularly.
My family now all want one of their own -Christmas sorted :)

Reply from HENRY TOMKINS LEATHER
Henry was attentive and meticulous when I wrote to him asking for a grip bag with a few alterations so it could double up as both a work and weekend away bag. This includes a leather zipped pouch which is slightly expandable, so I can securely store a laptop.
He responded quickly and gave my request a lot of thought. He is not interested in a quick sale; instead he takes the time to make sure he is creating what the customer needs.
I am delighted with the bag. The leather is beautiful and supple, and the bag has a real sturdiness to it.
Colleagues and friends have spontaneously complimented it, as the quality is apparent. I highly recommend Henry and based on my experience what he offers is tremendous value for money.

Reply from HENRY TOMKINS LEATHER
Needed a phone pouch which fits on a belt to hold phone with a case on, Henry made a bespoke pouch which is perfect,
Very pleased will definitely use again.

Reply from HENRY TOMKINS LEATHER
Henry is a great man to work with and offers excellent service. He's transparent with the materials he uses and is accommodating of any custom changes you want with his products. He's patient and responded to my emails quickly to answer questions I had. He offered advice and suggestions based on his experience which was greatly appreciated.
As for his products I bought a slightly customised Full Monty Leather Briefcase. My initial impressions are that it looks great and feels sturdy. It was well made to my specifications. The stitching and edge finishing is good. The gunmetal furniture feels robust but could use a bit of a polish. The front locking mechanism feels a bit finnicky and I'm hesitant to use the keys provided. The latch itself is fine. The clearance between the handle and the top of the briefcase is a bit small but not a problem if you aren't wearing warm gloves or have small-medium hands. Although the strap looks a bit thin it feels solid. However, the shoulder pad part is only attached by 2 rivets so I'm not sure how it will fare long term. In terms of smell it smells great and is not overbearing as the leather was veg tanned. As for postage to Australia the packaging was adequate and there seems to be no damage in transit.
Overall, I am very satisfied with my purchase so far and the service Henry has provided. I would definitely recommend his leather products. It may be difficult to find reviews on his products online in places such as Youtube and forums but I can safely say the positive reviews and testimonials you will read are true.

Reply from HENRY TOMKINS LEATHER
I’ve bought three things from Henry over the years - a ‘full monty’ briefcase for me, a hunting bag (handbag) for my wife and a large shopper bag for my wife.
The briefcase is five years old, the handbag is two years old and the large shopper arrived today. The quality is just breathtaking. I’ve battered the briefcase, taken it all over Europe, lug it to and from work most days and it gets better with age. The marks, scratches, patina look superb. It has aged as you would want. I’m sure it will outlive my corporate career! The handbag is similarly superb and the shopper is built like a tank.
Henry is easy to deal with, very direct and very clear in his communications. My regret is that what he makes is so good I will only ever need one of anything.
Other makers charge a fortune for quality not nearly this good. Henry is a great example of how finding a local artisan is almost always better than mass market.
Many thanks

Reply from HENRY TOMKINS LEATHER
Henry provides a fantastic product using high quality leather and a quality finish. The customer service was diligent and clear throughout the process and Henry worked with me on any customisation requests I had.
The product is absolutely worth every penny and I would recommend to anyone considering purchasing.

Reply from HENRY TOMKINS LEATHER
Just received my new bag (lightweight knapsack) within 24 hours of Henry posting it. It's just right. Right size, weight etc. The leather is soft and supple. It will age very well. Beautifully made in England by a talented craftsman. Well worth the money to have a unique, handmade product.

Reply from HENRY TOMKINS LEATHER
My 12 year old Henry Tomkins leather satchel needed some attention after carting around too many cables, computers and power supplies.
Henry came to the rescue and I posted it to him for a repair on the day before I went on holiday.
Not only did it beat me back home, it was repaired to its former glory with the same love it was built.
Thank you Henry, I’d recommend your bags (and have!) and your customer care is faultless.
Buy his bags and you’ll have a real bag for life.

Reply from HENRY TOMKINS LEATHER
I am so delighted that my Husband discovered Henry’s website when he searched the internet for leather satchels.
Henry was so extremely helpful with my enquiry and processing of the order for my satchel.
It arrived within the timescales advised and arrived the next day after dispatched.
I cannot tell you how very pleased I am with the satchel… beautifully crafted, exactly the leather and colour expected and I asked for a slightly longer strap which is just perfect.
I couldn’t find what I wanted in the shops and so pleased I couldn’t because I do not think anything I have seen matches the quality for the price I paid. In the next few months I shall be ordering a handbag next!
Thank you Henry for your lovely work. I love it!

Reply from HENRY TOMKINS LEATHER
Absolutely gorgeous work by Henry. Bag feels solid and was customized like I requested. Henry was very communicative and was a pleasure to work with. The leather is thick and feels great.

Reply from HENRY TOMKINS LEATHER
Essential Briefcase, simple and solid.
Quality of Product very good, built to last a lifetime.
Product will become better with age and usage.
Communication, excellent. Kept fully informed throughout.
Delivery prompt and ahead of schedule.

Reply from HENRY TOMKINS LEATHER
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.