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Rated 1 out of 5 stars

Hudway has stopped responding to my emails. Their last communication clearly states a refund to my PayPal will be issued. Waiting on 3 months now.

Rated 5 out of 5 stars

I'm a big fan of hud displays... As pilot experiences turbulences in flight - in just seconds to land your crew have to stay tuned - Hudway gives us confidence to carry on our journey, trust && fo... See more

Company replied

Rated 1 out of 5 stars

Total scam. Took my money in Dec 2021. Have received nothing but excuses since. Customer support went silent when I requested a refund. I doubt seriously any product actually exists. Run from this com... See more

Company replied

Rated 1 out of 5 stars

this is the worst experience I've ever had with a company. ordered it over a year ago constantly delaying things saying Q1 then Q2 then Q3 and so on. there excuse never has answers and just says they'... See more

Company replied

Company details

  1. Electronics Manufacturer
  2. Car Accessories Store
  3. Software Company

Written by the company

Hardware and software solutions to enhance driving safety and comfort while staying connected behind the wheel.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I'm a big fan of Hud displays...

I'm a big fan of hud displays...
As pilot experiences turbulences in flight - in just seconds to land your crew have to stay tuned - Hudway gives us confidence to carry on our journey, trust && focus!
Add the convenience of cameras around you to plot every corner && U're good to roll!
Thank you Hudway!
.:aeronavilles:.

April 16, 2024
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Fabio! Huge thanks from us too – you're one of the experienced customers we have, pilots rock!😊

Rated 4 out of 5 stars

Great Product and Support

The product for one is very good and innovative, not just from myself but also to all people who sees it.

Ive had several requests for support and the team have been very helpful and extended extra mile.

December 14, 2023
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Hans! Thank you a ton! We're so happy to know you appreciate our products😊 We're always glad to help and talk!

Rated 4 out of 5 stars

I waited like 3 years for my order to…

I waited like 3 years for my order to be filled. but what I got had glitches like a warp in my clear screen that split a sentance going up with one eye and down with the other eye. but they have agreed that's a problem and have promised to send me a new screen. kudos. I also had problems connecting. my phone saw the HUD, but the HUD said it wasn't connected. but with several firm ware updates, that seems to have been eliviated. Kudos! I even got a engine temp from my OBD that I didn't have before. Kudos. We both have worked together to fix production errors so It's been ok. they are wholey behind their product, and want to keep it the gold standard of the 3rd party Huds. thanks to Polly.

April 16, 2024
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Patrick! Sure, there's always room for some troubles, but we're so grateful for your involvement and cooperation, we're much stronger together, aren't we?😊 Thank you a lot!

Rated 5 out of 5 stars

The customer service is great

The customer service is great. I have never purchased a product from a company that cares so much about their customers and their products.
I purchased the Hudway Drive with the side and rear camera system. It took some time to receive my product, but Hudway kept me informed about any production delays.
I am pleased with my purchase and would not hesitate to make another purchase from this company

January 20, 2024
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Richard! Such a heartwarming feedback – we thank you SO MUCH for your trust!

Rated 4 out of 5 stars

Although there were some production…

Although there were some production challenges at beginning but I think the Hudway team to trying everything they can to fulfill the order and Customer Service is very responsive.

April 16, 2024
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi John! Thank you a ton for your honest and great review – we appreciate it a lot!

Rated 1 out of 5 stars

Hudway is a scam

Hudway is a scam. I ordered it, and then after 1 year and 6 months, I asked customer service why my product was not shipped. The customer service replied that it was because Hudway was going bankrupt and had no funds to order, so they would no longer give me the product and there would be no refund!

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered in August 23 still no sign of…

Ordered in August 23 still no sign of any shipment after reading all these negative reviews I realise I've been had to the tune of well over 500 Australian Dollars, if it's not here by the end of April I'm going to take it up with PayPal who apparently have them on a blacklist! Shame looks a great product but it seems it's a total scam, I've only been waiting 6 months most have been waiting years, I've totally lost confidence after reading all these terrible reviews!

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

Same story as everyone else here

Same story as everyone else here. Ordered in November 2022 and still waiting.... Have been asking for a refund for months and they are simply not processing them. Have complained to Better Business Bureau and will keep complaining online so others don't get scammed too. Scam scam scam

July 21, 2023
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Lee-anne! We're very sorry for this frustrating experience with us – anyway, we're grateful that we were able to make things right and issue you the refund. Thank you!

Rated 1 out of 5 stars

Fraud is their business model

I am absolutely disappointed with this product and this company. I ordered a device in March 2023 and cancelled it on time. After several emails with the company, nobody answered. They promised me a repayment, but it has not yet arrived. This company works in a dubious manner. I can only advise everyone to keep their hands off this company. Dont buy anything there.

February 3, 2024
Unprompted review
Rated 1 out of 5 stars

Scam- No product, no refund

Like many reviews here, this company is a scam. When you write an email, they open a ticket so they can ignore it. If you call, you get routed to the answering machine. My mistake was giving them time to deliver what they didn't while passing the threshold to report the issue to the bank. I did my research and looked at the product performance, I didn't think the product didn't exist.

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

If it seems like a scam

If it seems like a scam, smells like a scam, and feels like a scam.....probably is.
The Good> There is an app and seems like some people actually have one.
The Bad> been 15+ months since I paid...always an excuse...they KNOW it will take a long time but never said anything up front that I remember. Guessing leadership is extremely poor and most likely a teenager or someone that stopped maturing about then.
Luckily this money isn't going to hurt me-BUT the BS is angering.
SUGGESTION> GET SOME RETAIL EXPERIENCED LEADERSHIP.

January 14, 2023
Unprompted review
Rated 1 out of 5 stars

They take money and promise to send the…

They take money and promise to send the product every month. Total scam. Read reviews before ordering their hud.

December 29, 2022
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Madison! We failed to locate your order in our system, if possible, please contact us at support@hudway.co – we'll do our best to assist you. Thank you!

Rated 1 out of 5 stars

Ordered Mine in March of 2021

I ordered my Hudway in 2021. Its been nothing but excuses since this started. I cant even understand why its for sale still to this day. Over a 2 year waiting period and yet I can order one and have it here by Sep 15th? Where is the one I ordered YEARS ago? The customer response was impressive for almost a full year. Now its radio silence. Money Gone I guess right?

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

crap company

this is the worst experience I've ever had with a company. ordered it over a year ago constantly delaying things saying Q1 then Q2 then Q3 and so on. there excuse never has answers and just says they're a start up company. well its a failed scam of a company and will be getting reported for their fraudulent behaviour. hope this company falls in a pit of fire and everyone involved goes bankrupt and homeless for stealing my money

September 1, 2023
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Elliot! It's great that your order was shipped this year and we're eternally grateful for your waiting and support – we do hope you enjoy it!

Rated 2 out of 5 stars

I bought a Navdy years ago

I bought a Navdy years ago. I have to say the hardware quality is pretty high and it's still working perfectly with OBDII connected. however, since they were bankrupted, they updated the app then I lost all (not too many) the functions but the basic info (which is what I mainly need) from my car. I waited about 2 years to receive mine. I was thinking buying a hudway before seeing these 1* reviews here. it seems they still have the same problem after Navdy: cash flow and manufacturing problem. I do hope they could overcome these issues soon because it is a good product but I won't pay a cent until they actually have everything sorted.

August 11, 2022
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi! Thank you so much for sharing your thoughts! It's a huge shame that Navdy project went bankrupt, they'd developed a great product back then. Anyway, no matter how challenging and tough our way has been, we do not plan to give up. So please find a place for our products in your wish-list – we hope that one day we will see you among our customers!😊

Rated 1 out of 5 stars

Say goodbye to your money

Expect to wait 2+ years for it to ship to you (if you are lucky). And if you decide to change your mind and ask for a refund, you can open as many tickets as you want on their "help desk" but they will close your ticket every time when you are asking about updates on your refund. $300 wasted.

July 20, 2023
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Jason! We apologise for such a horrible experience. We refunded your order back then. Thank you a lot for your patience and understanding!

Rated 1 out of 5 stars

Hudway are Scammers.Do not give them your money!!!

I ordered 3 hudway drives January of 2022. After delay after delay, i finally had enough and asked for a refund. They have me the same story as they gave others in the past. A korean partner went belly up and they were only issuing 3 refunds per week and i was on a list of 350. They stopped responding to any correspondence from me. Hudway is a scam. I don't believe anyone has ever received anything from them.
I think I'll be reporting them to the Better Business Bureau, and recommend all affected do the same.

July 11, 2023
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Abel! We do understand how painful all this waiting time have been. Anyway, we're happy that you gave us a chance to make things right and send your orders from the nearest batch – our customer care team will stay in touch you further. Many warm thanks!

Rated 1 out of 5 stars

Ordered a Hudway Drive over 2 1/2 years…

Ordered a Hudway Drive over 2 1/2 years ago. All I received were e-mails with excuses. They offered to refund my money after I got nasty with them. Finally got a refund after a long wait and numerous excuse mails.
They call themselves a 'start up' company and offer excuses related to that. They have been around over 13 years and should be way past the 'start up' phase.
They are just scammers out to get peoples money.

July 13, 2023
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Robert! We're sincerely sorry for the frustrating experience with us. We refunded your order in 2023 and we do hope you will consider our products once there's stock. Thank you a ton!

Rated 1 out of 5 stars

SCAM company

SCAM company. Been waiting for over two years for delivery and still nothing. Meanwhile they were happy to take my money. Hudway has been unresponsive to multiple requests.

July 2, 2022
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi Don!
We hugely apologise for the awfully long waiting. We refunded the order earlier and we hope you give us another chance later.
Thank you a ton for all the patience with us!

Rated 4 out of 5 stars

Hudway Drive

This is a product I bought a few years ago to replace the Navdy Hud which went bankrupt.
The Navdy started at about us$700 on its release.
This way cheaper then the Navdy and also not as advanced with less bells and whistles.
However it does a great job of navigation, The hud screen is sharp and clear and with just the right information for navigating and some car information.
The Hud plugs into the cigarette lighter or usb power and collects car information from an OBD Bluetooth connection. The original software was very low grade to begin but has been updated to a quality product now. Customer service has been great and have followed up my earlier complaints promptly and with care. Product improvement is still ongoing.
I use the product daily now and am happy.

June 13, 2023
Unprompted review
HUDWAY logo

Reply from HUDWAY

Hi John! Huge thanks for sharing your feedback – this is so nice of you to find time and speak up. We appreciate it a lot🙏🏼

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