Bought a iPhone 11 max pro, had a faulty battery, sent it back to Hulii and requested a refund but never got the full refund, they shortchange me $180.00 when I paid $945.00 for the phone. Never trust... See more
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The poor rating is for customer services. I bought a phone 4 months ago and is still under warranty. There is a problem with the motherboard apparently.I have been trying to contact customer services... See more
Company replied
I bought an iPhone 7+ 128GB rose gold and it arrived within a week. However, the camera was blurry and was making weird noises. Communication via email with the company was quite good, they replied wi... See more
Company replied
Scam site. Do not buy!!! Did not deliver phone and won’t return calls or emails. Fair trading is investigating them.
Company details
Information provided by various external sources
Hulii is changing how the world purchases electronics. Acting as a trusted bridge between consumers and refurbishers, Hulii is on a mission to provide a smarter alternative for purchasing renewed devices.
Contact info
Australia
- 03 6118 7190
- hello@hulii.com
- hulii.com
Hasn’t replied to negative reviews
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Great condition and working perfectly
Great condition and working perfectly, arrived soon than expected. Thanks Hulii your the best

Reply from Hulii
Hulii delivers on its promises.
The product I ordered came on time.
I was updated on the status of each phase of the delivery process.
I received texts to confirm shipping movements.
The product I received was just as described and my little girl was very happy with her present.
I will definitely use Hulii again.
A great experience.

Reply from Hulii
Complete happiness is Hulii!
Terrific buying experience. After a few disappointing tech purchases previously from other vendors I can’t rate Hulii high enough;
A great price, a product in a condition even better than I’d hoped for and almost instant dispatch! A fantastic vendor that I’d happily recommend to everyone!

Reply from Hulii
I bought a second hand phone from Hulii…
I bought a second hand phone from Hulii which arrived promptly and works perfectly. I will recommend Hulii to my friends and family.

Reply from Hulii
Such good deals and phones work like…
Such good deals and phones work like brand new.

Reply from Hulii
awesome service good product will…
awesome service good product will definitely buy again

Reply from Hulii
Great first impression but packaging could be reduced...
Very fast delivery as per their time estimate! Phone was in great condition. One improvement is the packaging - it came in a hard box and bubble wrap. As company with a mission to reuse and reduce waste, I think they should reduce the amount of packaging too!

Reply from Hulii
Very happy with purchase of refurbished…
Very happy with purchase of refurbished iPhone 7. Arrived fast in perfect condition.

Reply from Hulii
Fantastic service & product...I’ll be back!!
I purchased an iPhone 7 in ‘Great’ condition from Hulii for my son & could not fault the experience & product. The phone arrived quickly with text message tracking info sent regularly. The phone was packaged in a sturdy Hulii box with charging cable & SIM pin included. The iPhone condition was perfect, with both my son & I unable to tell it was a refurbished phone. The battery health was 100%, which I wasn’t expecting from a refurbished phone. I have been so impressed with the entire Hulii product & service that I am now going to upgrade my own iPhone with Hulii. Thank you for providing such a simple, affordable & environmentally conscious service.

Reply from Hulii
Fast shipping
Fast shipping . Ordered my phone on 15/6 . I received it on 18/6 . Great service . Sure to come back for more purchase

Reply from Hulii
Bought a I phone 6 and is working very…
Bought a I phone 6 and is working very well so far. Very good service

Reply from Hulii
Great customer service
Great customer service. Fast delivery. Super happy with the phone. Thanks Hulii.

Reply from Hulii
Reliable as new
Bought a phone from Hulii, very reliable and good price for value. Would definitely come back again for other electronic.

Reply from Hulii
Nice and clean website!
I bought a second hand iPhone on Hulii. The website is clean, ads free and easy to use. I am really happy with the experience and strongly recommend it!

Reply from Hulii
Incredibly simple and efficient
Incredibly simple and efficient - Great value & good communication. Bought an iphone 7.
Easy to navigate website, gave clear details on what condition it would be in, very competitively priced, plenty of emails and update and had a tracker for the postage once purchased.
9.5/10 - The reason why isn't not 10/10 was that I didn't know it was going to be an international transaction and incurred a intl. trans. fee. Now this may be somewhere on the site, but it wasn't obvious, not saying its their fault or that I would have changed my decision, but would have been nice to know or be a bit clearer
Overall I will be using them again and recommending to any of my friends and family who want a refurbished phone at a cheap price.
Thanks and keep up the good work!

Reply from Hulii
Good shopping experience
Good shopping experience! Wonderful service and good quality!

Reply from Hulii
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