Very disappointed with my order. Engraving so small I couldn’t read it. Sent a picture and a complaint to them yet nothing. Very poor
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See what reviewers are saying
Lovely collar. Slightly heavier than my dogs previous collar but it doesn't seem to be a problem for her.
Fantastic customer service and I love the unique products you provide. It's very difficult to get collars like this anywhere else. They're very beautiful. I'd love to see collars for large breeds with... See more
The product itself was fantastic. However i wasnt aware it was being shipped from China. I originally ordered it, as the store was about 25miles from me so i thought the postage time would be abou... See more
Company details
Written by the company
We are Humber Pets. Small, family run online pet store.
Contact info
Colonial House, Swinemoor Lane, HU17 0LS, Beverley, United Kingdom
- info@humberpets.co.uk
- humberpets.co.uk
The collars are lovely
The collars are lovely, fit well and look great, however one has a rattling clasp and the other one is perfect so it’s obviously not meant to rattle. The delivery time did take a bit longer than expected but it does state that on the website (I missed that) but customer service were very helpful when I enquired about when they would arrive. The tracking said on the way for days before they really were on the way so don’t make the same mistake I made, wait until Royal Mail says they have it 😁 I would order again from them.
January 22, 2025
I liked the design of the collar
I liked the design of the collar and the fact that it was narrow. Etching was quite good.
It took a while to arrive but I was in no hurry
January 22, 2025
Lovely collar
It looks great on my dog. And her name is we'll engraved in the collar. She loves it too.
January 21, 2025
Good value for money
January 11, 2025
Great quality, price & quick delivery
Really pleased with the quality of the items I bought. Delivery was quick. Price was very competitive. The cat collars were so cute. The engraving on them was lovely. Very pleased. Thank you. X
January 4, 2025
Great quality great customer service I…
Great quality great customer service I made an error when placing my order i emailed humber pets and they responded promptly and sorted everything out I am usually dubious about purchasing things on line without seeing them in person but I was so pleased with my first order and experience of their customer service I have placed another order with them and have no worries about recommending them to friends
January 10, 2025
Still haven't received my purchase.
Still haven't received my purchase.
Telling me it's Evri.
You contract them to deliver so you should take responsibility.
Contacted you twice, your response it's with Evri.
You haven't offered to send a replacement. Quite happy for me to chase.
Not a good experience with you.
December 4, 2024
Not very secure
Beautiful Collar, however it came off and was lost on first off lead walk.
December 5, 2024
Lovely dog collars
Lovely dog collars, great engraving. Did have to wait a while for delivery, but well worth the wait.
December 2, 2024
Excellent dog collar
Arrived very quickly the engraving on the collar is brilliant and everything was as described. I'll only buy dog collars from here from now on.
November 25, 2024
Quality product at a good price x
November 14, 2024
Happy Overall
Ordering was easy, and there was a good choice of cat collars & tags. The quality appears to be good, time will tell. Our cat goes through collars at quite a clip. Delivery time was a little sluggish by modern standards, but perhaps we are just spoiled these days.
November 5, 2024
Not happy comment from you after I…
No further comment from you after I sent evidence!
November 11, 2024
Great quality great fit.!
Great quality great fit.!! Good value too.!
Just ordering again.. Ralph the sausage loves it 🥰
November 24, 2024
Bit disappointed
Good product but not very clear from website that item is shipped from China so it took a lot longer than I thought.
November 4, 2024
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