Very disappointed with my order. Engraving so small I couldn’t read it. Sent a picture and a complaint to them yet nothing. Very poor
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See what reviewers are saying
Lovely collar. Slightly heavier than my dogs previous collar but it doesn't seem to be a problem for her.
Fantastic customer service and I love the unique products you provide. It's very difficult to get collars like this anywhere else. They're very beautiful. I'd love to see collars for large breeds with... See more
The product itself was fantastic. However i wasnt aware it was being shipped from China. I originally ordered it, as the store was about 25miles from me so i thought the postage time would be abou... See more
Company details
Written by the company
We are Humber Pets. Small, family run online pet store.
Contact info
Colonial House, Swinemoor Lane, HU17 0LS, Beverley, United Kingdom
- info@humberpets.co.uk
- humberpets.co.uk
Thank you for sending a lovely collar…
Thank you for sending a lovely collar for my toy poodle . It is perfect
October 30, 2024
Red Dog coat with Snowflakes on
Item is lovely but too small. Waiting for a returns label.
October 17, 2024
Great quality and an excellent service…
Great quality and an excellent service and price. I will definitely use again
October 8, 2024
Beautiful personalised dog collars🐾
Beautiful personalised dog collars🐾
Bought 2..great price fast delivery and the seller messaged to check spelling etc ...recomend these collars and this trusted site ⭐️⭐️⭐️⭐️⭐️
September 17, 2024
The collar is good quality and I am…
The collar is good quality and I am pleased with the engraving. The communication was excellent. I had a grievance with the actual way it was delivered and had a quick response to my email on the subject.
September 24, 2024
Received item that was faulty
Received item that was faulty. Replied immediately and issued refund on receipt of photos. Disappointed with item but 1st Class Customer service.
September 17, 2024
The writing on the collar was blurred…
The writing on the collar was blurred and illegible.
September 15, 2024
I ordered xl and received a small…
I ordered xl and received a small although the label said xl when measured it was a small. So it's no good for my dog at all.
August 9, 2024
Not sure how to feel
The pink shimmer collar came with inscription perfect it's a little big for a small but it's bang on. The baby pink with diamante is not as advertised it has two small strips of diamante and the inscription is a little blurry, again a little big for a S but she's longhair so it'll be perfect soon enough. The delivery took quite a while, and was not the easiest to understand the tracking details I think they're shipped from another country? Overall I'd get the hot pink shimmer again but not diamante and I wouldn't be paying that price again, far better alternatives on places like Etsy.
August 5, 2024
Absolutely terrible
Absolutely terrible. The collar just falls off in your hand. Avoid these absolute charlatans. I want my money back!
August 21, 2024
Unprompted review
I ordered a collar and lead with…
I ordered a collar and lead with engraving and both were better than I hoped for
August 6, 2024
Very poor customer service
The cat collar I was sent was so bulky and the buckle was huge. I have a male savannah cat who weights 1.5st..... it was way to big for him. It went round our dogs neck who is a Spanish hound. I contacted them to see if there was anyway they could help me but the company was not willing to help at all. Very disappointed
August 6, 2024
I purchased a lovely collar and lead
I purchased a lovely collar and lead. They arrived separately for some reason, but other than that everything was perfect.
July 10, 2024
Lovely personalised collar
Lovely personalised collar. Excellent quality. Would recommend this company.
June 24, 2024
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