Hume Health Reviews 

5,478
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Highly NOT Recommended. I was sold a dated Hume band when the 2.0 was actually released and was charged the same cost as the upgraded band. I hadn't realized this, but either way I was planning to ret... See more

Company replied

Rated 5 out of 5 stars

Tracks useful information. Don’t know how accurate but correlated with other similar but more bulky units. Tracks all info hourly. Bp readings are useful. Reminds me to drink if dehydrated. Can wear r... See more

Rated 5 out of 5 stars

I made a significant investment in the Hume band and scale. At 66, I prioritize my health and want to track everything meticulously. While I’ve used other scales, the Hume band and scale have take... See more

Rated 1 out of 5 stars

No 800 number support. No return label provided. 3-5 days to respond and never admit their many mistakes. Ordered 1 unit they sent out 3! Took 6 months for Bank of America and US Bank to provide... See more

Company replied

Company details

  1. #7 of 7 best companies in Fitness and Nutrition Service
  2. #11 of 13 best companies in Health and Beauty Shop
  3. #14 of 14 best companies in Vitamin and Supplements Store

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3.6

Average

TrustScore 3.5 out of 5

5K reviews

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3.6

All reviews

(5,478)

5,409 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought a Hume Band

I bought a Hume Band, did not like it and returned it within the allowed time period. I have been trying to get a refund for months. They promised a refund but I have never received it. Please do not waste your money on this product. Zero customer service, zero returns.

February 16, 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Cindy,

Thank you for taking the time to share your experience.

I'm truly sorry to hear about the frustration you've experienced while waiting for your refund.

I can see that your case is still active, which is why we're not yet able to move forward with a final resolution. To help expedite the process, our Billing team has already coordinated with you directly and is actively working toward a faster resolution. We understand how important this is and appreciate your patience while we complete the necessary steps.

Thank you again for bringing this to our attention. We'll continue to monitor your case closely until it's resolved.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

Hume has been great to work with

Hume has been great to work with. I've bought my Band and Pod at the end of May / beginning of June. I noticed that the band that I bought wasn't the newer one with the 14 day battery life. I reached out to Hume, not knowing if it was my mistake or what and Rey got in contact with me.. They offered right away to upgrade my Band. That is great upstanding service. Thank you Rey for all of your help!

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

I've been very impressed with this…

I've been very impressed with this health band. It was incredibly easy to set up, and the app is intuitive and user-friendly, making it simple to navigate and understand all of the features. The blood pressure readings have been consistently accurate compared to my other monitor, which gives me confidence in using it to track my health. The band itself is extremely comfortable to wear, even while sleeping, and I barely notice it's on. Overall, it's a reliable, comfortable, and easy-to-use health tracker that I would highly recommend.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Band

I love my Hume band because it keeps me accountable for my exercise. I like the sleep function as well. Shipping was an breeze and got my product quickly. I only take it off to shower and charge (which is really quick). Can’t wait for more features to become available.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

VERY REPUTABLE COMPANY! Highly recommend

I’m very pleased with the experience I’ve had with customer service. They were empathetic, kind, and prompt with handling my matter. I highly recommend them and their products to everyone looking for a reliable company with good health monitoring devices. I’ve already told my friends and family, and I will continue to recommend them. Thankful for how they handled my concerns and resolved the matter.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

had an issue with my Hume Band

had an issue with my Hume Band, and I couldn't be happier with the support I received. Ellaine was incredibly helpful, friendly, and quick to resolve my problem. She made the replacement process completely stress-free and arranged for a new Hume Band to be sent out right away.

The Hume Band itself is an excellent product. I really enjoy using it, and it's become a valuable part of my daily routine. It's comfortable to wear, easy to use, and provides useful insights that I genuinely appreciate.

A big thank you to Ellaine for the outstanding customer service. It's refreshing to deal with someone who truly cares about helping customers. I highly recommend both the Hume Band and the support team behind it!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

I have 3 weeks using my Humeband and I…

I have 3 weeks using my Humeband and I can say that is really “learning” from me, the data is very accurate if i compare it with my Apple watch and the arterial pressure too!!.. if I compare it with a baumanometer. I know it is not a medical device but you can track your health and take actions before an illness. It is like a preventive maintenance

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

find the Hume band 2.0 a very…

find the Hume band 2.0 a very convenient way of monitoring my health stats. The stats it monitors seem to be accurate then other devices I used for blood pressure, heart rate.
It pushes me to meet my goals or exceed everyday.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Claims are nonsense

Edit to add: returns are inconvenient and must be "verified by our team" before a refund will be issued. I'll update again if/when I ever get said refund.

Most of what this device says it does is nonsense. I have been wearing it dutifully since I got it a few weeks ago, and signed up for the Hume Plus account. The data it's giving me is not just unhelpful, it is dead wrong. The sleep tracking says I'm in "deep sleep" during times when I am up and walking around and states that my sleep quality is very high when in fact I was up half the night. The activity insights note my "low activity volume and lack of intense exercise" on days when I did heavy lifting and HIIT as well as walks. The data states that my resting heart rate is 100, when it is actually more in the 55-60 range. Forget next-level insights, it can't even get the basics that my 2012 fitbit was able to handle.

July 14, 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Sarah,

Thank you for taking the time to share your experience.

I'm truly sorry to hear that the Hume Band didn't meet your expectations.

I'd love the opportunity to review your data and investigate this further. If you've already been in touch with our Support team, please reopen your existing email thread and address your reply to my attention. I'll review the entire email chain, check your recorded data, and personally pick up the conversation to work toward the most appropriate resolution.

Thank you for giving me the opportunity to make this right.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

Excellent

Excellent! Had product just over a year and handle broke. Sent an email explaining what happened.. no messing around offered a replacement model shipped with 3 days. Great service and highly recommended. The device is top tier for data.

July 16, 2026
Unprompted review
Rated 4 out of 5 stars

I would not reccomend this app or…

Updated. I have to say that I was pleasantly surprised and satistfied after connecting with Hannah from Hume Health. She was understanding and professional providing an outcome that worked.

July 15, 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Robert,

Thank you for taking the time to share your feedback.

I'm sorry to hear that the Hume Band 1.0 didn't meet your expectations and that you've been disappointed with your experience.

I can see that our Support team has been in contact with you and explained that, since your order was placed in April, it is unfortunately well beyond our 45-day return period. That said, I've personally taken over your email thread and will be following up with you directly to review your case and determine the most appropriate resolution.

Thank you for giving me the opportunity to look into this further. I look forward to speaking with you soon.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

Finally Seeing Little Improvements

I watched many youtube reviews on the Hume Pod and after not seeing any results with my current scale I decided to get the Hume Body Pod. Glad I did! Even though the weight wasn't moving I was happy to see my muscle, fat and heartrate was. Kept me going at the gym and after about 5 weeks my weight finally started dropping. I weight in every day and check all my stats. The heartrate decrease has been huge and overall, I feel so much better. I recently purchased the Hume band also to get more readings on my health so I can give a review once I receive that. I have recommended this scale to several friends who recently have purchased it, and they too are very happy with the results they are getting. I was happy to review this product, and I recommend it to anyone who is "Stuck" with weight or just wants to improve their overall health.

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE- SCAM COMPANY

DO NOT PURCHASE. This company is set up to take money, not deliver functional wearables. I bought three bands and a scale. My daughter, after more than six emails, managed to get her band replaced, twice. She was told NOT to return the originals, which gives an idea of the value of these Chinese imports. The bands didn't record hours of sleep or give realistic body fat scores amongst other failures, which is a primary function of good wearables. Out of 5 bands, 0 work and have been discarded.
After complaining and requesting a refund (cost me over £500) I got precisely nowhere. They fudge customer service with bots and it is impossible to speak to a human. Save yourself a fortune and swerve HUME. They ignore UK consumer law. I will be going for bank chargeback.

April 3, 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi,

Thank you for taking the time to share your experience.

I'm truly sorry to hear about the frustration you've experienced. I completely understand why this has left you feeling disappointed.

I'd really appreciate the opportunity to review your case personally. I'd like to go through the entire email chain to understand everything that has transpired so far and determine the best path forward toward a resolution.

Please reopen your email ticket and address your reply to my attention. I'll personally pick up the conversation, review the full history of your case, and work with you directly to ensure your concerns are thoroughly addressed.

Thank you for giving us the opportunity to make this right.

Best regards,
Hannah
Customer Success Manager

Rated 4 out of 5 stars

Very comfortable

I find the Hume band 2.0 a very convenient way of monitoring my health stats. It sits on my wrist comfortably and doesn’t get in the way like some other smart devices. The stats it monitors seem to be accurate when comparing to other more targeted monitors i.e. blood pressure, heart rate.
The insights it gives me our encouraging especially ‘sleep’ and ‘recovery’ as being in my mid 60s and very active all my life I do have a propensity to ‘over do it!’.
The Hume band has improved my overall wellbeing since I started wearing it and has made me realise that subtle more aligned exercise/activity and rest is a better recipe for a healthy existence. Thank you.

July 16, 2026
Unprompted review

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