Hungry Horse Reviews 

7,724
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and welcoming, often going above and beyond to ensure a pleasant visit. Many reviewers highlight the exceptional service, noting quick responses and a smooth overall experience. The food consistently receives high praise for its quality, taste, and generous portions, with many describing meals as excellent and great value. However, some customers also noted issues with food preparation, specifically mentioning instances of overcooked or dry dishes.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their friendliness, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, frequently praising the staff as friendly,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the food as delicious, excellent,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the food, describing... See more

Location

People report ambiguous experiences with location, with some customers finding places like Sherwood Manor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the othe... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(7,724)

801 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The food and staff were amazing

The food was amazing, and very well priced.
Cameron a staff member was very polite and helpful, and payton another member of staff was very accommodating and lovely.
All members of staff were very helpful in lovely and all went above and beyond. Would 100% recognise

June 28, 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful review and rating! We're so pleased that we could really impress you with the polite and helpful service that we deliver and we're glad that our team could go that extra mile to ensure you received the very best service. Thank you and we'd love to see you back again in the future. Many thanks.

Rated 4 out of 5 stars

Visited The Mount Pleasant in Coventry…

Visited The Mount Pleasant in Coventry on 27/06/26. The staff were very welcoming and polite. The food we ordered arrived swiftly. It was well presented and tasted lovely.
The pub was was very quiet but I think that's more due to the hot weather and the football later in the evening as have been other times and it has been busy.
Thank you to the staff for serving the food and drinks politely and with a smile even though it was very hot.

June 27, 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful review and rating! We're so pleased that we could really impress you with the polite and welcoming service and we're really pleased that you loved the food and drink. Thank you so much and we'd love to welcome you back again in the future. Many thanks.

Rated 5 out of 5 stars

We had a brilliant experience in Sherwood Manor

We had a brilliant experience in Sherwood Manor. Our waitress Carri was lovely and very helpful.

June 27, 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful review and rating! We're so pleased that Carri could deliver such a helpful service and we will make sure we pass on your fab comments. Thank you and we'd love to welcome you back again in the future. Many thanks.

Rated 5 out of 5 stars

Great place to go

Great food, great deals and excellent service. AJ was an amazing host.

June 26, 2026
Unprompted review
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Reply from Hungry Horse

AJ and the team will be over the moon to see this and it's wonderful that we could deliver such an excellent service to you. We are grateful for you taking the time to share this and we'd love to see you back again in the future. Many thanks.

Rated 4 out of 5 stars

Great service from Dani

Food was ok but the service from Dani was excellent

June 25, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're so pleased that you loved the food and the excellent service and we really appreciate you taking the time to share this. We'd love to welcome you back again in the future!

Rated 3 out of 5 stars

Food was good staff lovely

Food was good staff lovely.
Hotest day of the year so far and there was no air con. No doors open (little windows yes) the sweat was dripping off us while we were trying to eat. The poor staff were so hot but kept smiling and borrowed our fans as a couple of us bought little portable ones. Its so not acceptable making staff work in those conditions. And trust me if the weather is that hot again we will be cancelling. Please think of ur customers trying to go out and have a nice night. And your staff for coping in conditions like that.
Sarah, Jemma, and another lovely lady served us.

June 23, 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for getting in touch, we're pleased that you enjoyed the food. We do apologise about the heat and appreciate you sharing your concerns, please don't hesitate to send an email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will look into it and can contact you about it from there. Many thanks,

Rated 1 out of 5 stars

Nice location garden for the children

Nice location garden for the children, excellent parking and even now car charging points. Unfortunately when you go in, it’s uninviting. The whole place needs a good clean. The seats are sticky. The tables are sticky. The menus are sticky. The food was okay, it was average pub grub. Which would expect.
The toilets were great and the member of staff Cameron tried really hard and was very enthusiastic. All in all we didn’t feel like we are having a family dinner, there were 10 of us, and this was because the place was a bit icky.

June 20, 2026
Unprompted review
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Reply from Hungry Horse

This is really disappointing to see and as you can imagine it's something that we'd really like to look into, could we ask you to provide the full details via email to crosocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will fully investigate and can contact you about it from there. Many thanks.

Rated 4 out of 5 stars

Great service but the food was a bit…

Great service but the food was a bit over cooked for my liking and it costs more then I thought as the salmon cost more then the deal that was on today If there was a drink included it would of been better dessert was delicious but I felt that the sweet potato fry’s was overcooked and the salmon tasted like it was cooked too long but all n all not bad will definitely go again location perfect the pub was a bit dirty as my original table was not cleaned it was covered in salt and sticky residue from the drinks from earlier so I had to move tables but when I sat down there was food on the floor a bit dated but a pleasant pub and the ice cream was delicious with my desert x

June 23, 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for taking the time out of your day to share this lovely review! We're so pleased that you had such a great time although we are very sorry to hear that the fries were overcooked and you found the table sticky, we always appreciate feedback so if you'd like to discuss this with our Customer Relations Team, please don't hesitate to send an email to crsocialmedia@greeneking.co.uk, who will reach out to you directly. Many thanks.

Rated 5 out of 5 stars

Bar staff/ waitresses were very friendly

We visited the Warren/Hungry horse in Kettering yesterday and had a very pleasant evening there.
Bar staff/ waitresses were very friendly. They accepted changes to their menu, like deleting some items and adding another. There were four of us and all agreed the food was very good and the prices reasonable

June 22, 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for taking the time to share this amazing review and rating and it's wonderful that you found the team to be so friendly. We are grateful for the positive comments and if there's ever anything more we can do for you again, please don't hesitate to reach out and let us know. Many thanks.

Rated 5 out of 5 stars

Enmma

Enmma! She was absolutely brilliant so polite and enthusiastic, recommended me different meals found the perfect one for me. Top service !!

June 21, 2026
Unprompted review
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Reply from Hungry Horse

This is absolutely amazing to see and it's excellent that we could offer such a polite and enthusiastic service. We truly appreciate you taking the time to share this and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

The service was great

The service was great! The korean BBQ burger was a top tier burger. Taste was beautiful. Ehmma was a great server

June 21, 2026
Unprompted review
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Reply from Hungry Horse

What an amazing review! We're so pleased that you loved the Korean BBQ burger. Thank you so much for the lovely review and we'd love to see you back again in the future. Many thanks.

Rated 2 out of 5 stars

hungry horse bagshot

i went to the hungry horse in bagshot and it was honestly extremely disappointing. i ordered the hand carved beef roast, apple crumble, and sticky toffee pudding. the beef was cut with the grain so it was rough and chewy and it was overcooked so it was dry. the broccoli was overcooked and also chewy. the apple crumble came with custard that was clearly from a can or carton and the apple crumble itself tasted synthetic. the sticky toffee pudding was nauseatingly sweet and came with an abundance of custard (strange pairing) but the actual cake itself was good. and we sat in the garden so the service was awful; we got told we had to grab our own cutlery, our own seasoning/condiments, and our own napkins, which i thought was weird but it’s fine i get it. when our server came outside after we finished our roasts we
told her it was great and we said thank you and we got a rude ‘mhm’ back. not to mention she didn’t come to check up on us ONCE during the whole meal. i was severely disappointed and will not be coming back.

June 21, 2026
Unprompted review
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Reply from Hungry Horse

This is really disappointing to see and as you can imagine it's something that we'd really like to look into, could we ask you to provide as much information as possible via email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will look into this and can contact you about it from there. Many thanks.

Rated 5 out of 5 stars

food was amazing

food was amazing, service was great, atmosphere was lovely as always, but was immensely hot in there so air con installation is ideal.

June 21, 2026
Unprompted review
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Reply from Hungry Horse

This is what we love to see and it's fantastic that you loved the food and the amazing atmosphere. We are grateful for you sharing this and we'd love to see you back again in the future.

Rated 5 out of 5 stars

Very awesome experience at Mount…

Very awesome experience at Mount Pleasnt. The food is sumptuous, high quality and good value for money.

The staff are quite polite and quite friendly. Excellent service!! Well done to all the staff..

June 20, 2026
Unprompted review
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Reply from Hungry Horse

This is exactly what we love to see and it's great that we could impress you with the great value meals. Thank you so much for sharing this review and we'd love to welcome you back again soon. Many thanks.

Rated 5 out of 5 stars

Good customer service

Good customer service, quality meal, and great value for money.
The waiter, Mason at Mount Pleasant and other staff on duty were very brilliant and courteous.

June 20, 2026
Unprompted review
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Reply from Hungry Horse

Mason and the team will be so pleased to see this and it's fantastic that we could impress you with the courteous service and great value meals. Thank you so much for the positive review and we'd love to see you back again soon.

Rated 4 out of 5 stars

Staff are always very pleasant…

Staff are always very pleasant especially Hayley on reception and Adene at breakfast plus another lady name not known.
Food is served quickly and hot and substantial.
Busy and popular pub.

June 19, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We know that Hayley and Adene will be over the moon to see this and it's great that you loved the hot food. Thanks for the great review and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Pleasant dinner

The restaurant was very clean and welcoming, lovely food and pleasant staff-particularly Lea and Jamie.

June 18, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're over the moon that Lea and Jamie could impress you and you felt so welcomed! We are grateful for you taking the time out of your day to share this review and we'd love to see you back again in the future. Many thanks,

Rated 5 out of 5 stars

The staff silly

The staff lilly, lottie and halley were amazing, the food was out in great timing, highly recommend.

June 17, 2026
Unprompted review
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Reply from Hungry Horse

This is really great to see and we appreciate your kind comments. We know that Lilly, Lottie and Halley will really appreciate your excellent feedback and we'd love to welcome you back again soon. Many thanks.

Rated 5 out of 5 stars

Great staff

Decent food, friendly staff. Lilly, Lottie and Halley were great

June 17, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We will make sure we pass on the fantastic comments to Lilly, Lottie and Halley and we truly appreciate your fantastic feedback. Thank you so much for sharing this and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Fantastic staff and service for the…

Fantastic staff and service for the England match.

June 17, 2026
Unprompted review
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Reply from Hungry Horse

What an amazing review! We're glad that you had a good time watching the match. We'd love to see you back again soon to enjoy the great service. Many thanks.

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