AVOID this company. Placed an order on the 11th August with a promised 3-5 day delivery. 25 days later They have ignored my repeated email and chat requests for a delivery update and can only assume t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Came across HWB Car Parts by chance looking for a Hyundai lawnmower. We were slightly taken aback being asked to suggest a price but so glad we did. Customer service and delivery has far exceeded our... See more
Unfortunately the multi-tool I bought from HWB car parts did not reach my expectations and wasn't suitable for me. Obviously no fault from the company just the product itself. When organising a ret... See more
Not the fastest delivery… took much longer than expected… but the product ( high lift Hyundai petrol mower blade) arrived well packed and as described… oem part and much cheaper than buying from Gen... See more
Company details
Information provided by various external sources
We are a leading supplier of power products. We sell a wide range of air compressors, garden machinery, generators, pressure washers, vacuum cleaners, tools & construction, water pumps and welders. Our car parts department has over 80,000 car parts ready for same day delivery. We fit wiper blades, car batteries, bulbs and dash cams.
Contact info
HWB car parts 8 The Precinct, SA2 7BA, Swansea, United Kingdom
- 01792277303
- sales@hwbcarparts.com
- hwbcarparts.com
4.3
Excellent
318 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
This was the first time I have used…
This was the first time I have used this site I was looking for a Hyundai petrol Auger and found their advertisement on Google they were the cheapest It also said to make an offer which I did a lovely lady call Michaela contacted me and explained how it worked and I saved even more she told me how to order and what code to use she was very polite and just how customer service should be done which is something other company should understand the better you treat your customer the more loyal they become. The Auger arrived 3 days after order which I forgot to mention delivery was free and I am very pleased with the company's hole procedure from start to finish
I would and will do in the future use this company and recommend it to other people
and thanks again Michaela your a top star
July 3, 2022
Great company to deal with
Great company to deal with
Good communication from sales team
And updates with delivery information
Highly recommend !!!
June 30, 2022
Professional in every respect and…
Professional in every respect and excellent service throughout
June 28, 2022
Delivery was due on the 24th but didnt…
Delivery was due on the 24th but didnt arrive till 27th
June 27, 2022
Reply from HWB Car Parts
Good morning,
I am sorry to hear delivery was later than usual on this occasion. Some couriers have been experiencing delays and we're disappointed this has had an impact.
I am going to personally reach out to you so please keep an eye on your email inbox.
Kind regards,
Rob.
From start to finish Alex and Ryan were…
From start to finish Alex and Ryan were fantastic delivered on the day they said
Highly recommend this company
June 25, 2022
Very helpful customer service guys
Very helpful customer service guys. Good company to deal with.
June 25, 2022
Top class
Excellent customer service from HWB CAR PARTS, fast delivery, gave me discount on a compressor that no one else would. Thanks a million.
June 20, 2022
Unprompted review
Great Save
The team at HWB were very responsive and helpful. Only a small hiccup with their dispatch or courier meant a slight delay in delivery, but top marks for responding and taking ownership... I would definitely recommend them and use again.
June 1, 2022
My first port of call for any issue…
My first port of call for any issue with my car .. fast friendly & professional service & advice. You will not get advice like this from any internet site. Shops & staff like this are priceless. Five stars.
May 31, 2022
Great team of people
Great team of people. Was worried about my parcel arriving as in communication with Jordan and Micheala who were extrodinary and deserve a bonus for theyr practical and supportive communication
May 29, 2022
Good customer service
Good customer service, helped me pick the right generator to back up our family farm. Product is excellent and so far so good.
Andrew.
May 29, 2022
Quality wipers at reasonable cost.
May 26, 2022
Simple and unusual HWB not delivered…
Simple and unusual HWB not delivered plant/goods to us as we order goods to different adress from billing adress.
Very disappointed,as deduct the funds next minute and issues after.
No issues with refund ,HWB get it back straight after required.
P.s
We have non issues with other suppliers for last 15 years....
Thx
May 18, 2022
Reply from HWB Car Parts
Hello,
I am sorry to hear you are unhappy with our service on this occasion. We are unfortunately unable to process orders to a different billing address unless we can verify that address.
I am however glad that you received your refund in time and we apologise for any inconvenience caused in processing your order.
I am going to reach out to you personally by email to explain further why we couldn't process your order and help with any questions you have.
Kind regards,
Rob.
Not bad
Not bad, however a bit slow in keeping me updated on arrival of product which caused a bit if grief.😒
May 17, 2022
Reply from HWB Car Parts
Hi Anthony,
Thank you for taking time to leave us a review and order with us. We apologise for the slight delay in relaying tracking over to you and we apologise for the grief and no doubt the inconvenience this has caused.
I am going to reach out to help assist further with this. Please keep an eye out for an email from us!
Kind regards,
Rob.
Friendly local joint
May 16, 2022
Hitachi jet washer
Purchased a Hitachi jet washer at a great price for quality product. Powerful & loads of different attachments for every job from the garden to the car & more. After sales were brilliant & customer services were tops.Nothing was a issue to them. Delivery was as it said & bang on time. Couldn't ask for a better company to deal with. Excellent in all aspects.
May 16, 2022
I would have given 5 stars but the…
I would have given 5 stars but the mower had a broken chain guard, is it possible to send a replacement.
Part number HYM430SPER-21.
KIND REGARDS John Raymond Fox.
May 15, 2022
Reply from HWB Car Parts
Hi John,
I am sorry to hear the chain guard was broken on your lawn mower. I will of course arrange a replacement and I will get in touch with you to update you on this. I apologise sincerely for the inconvenience caused.
Kind regards,
Rob.
Great price and quick delivery 👌
May 14, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.