HWB Car Parts Reviews 

318
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

AVOID this company. Placed an order on the 11th August with a promised 3-5 day delivery. 25 days later They have ignored my repeated email and chat requests for a delivery update and can only assume t... See more

Rated 5 out of 5 stars

Came across HWB Car Parts by chance looking for a Hyundai lawnmower. We were slightly taken aback being asked to suggest a price but so glad we did. Customer service and delivery has far exceeded our... See more

Rated 5 out of 5 stars

Unfortunately the multi-tool I bought from HWB car parts did not reach my expectations and wasn't suitable for me. Obviously no fault from the company just the product itself. When organising a ret... See more

Rated 5 out of 5 stars

Not the fastest delivery… took much longer than expected… but the product ( high lift Hyundai petrol mower blade) arrived well packed and as described… oem part and much cheaper than buying from Gen... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

We are a leading supplier of power products. We sell a wide range of air compressors, garden machinery, generators, pressure washers, vacuum cleaners, tools & construction, water pumps and welders. Our car parts department has over 80,000 car parts ready for same day delivery. We fit wiper blades, car batteries, bulbs and dash cams.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

318 reviews

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4.3

All reviews

(318)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great help

Great help, mix up over the order sorted really quickly and discount offered.
Really impressed with their service

April 10, 2021
Rated 5 out of 5 stars

New Hyundai Lawn Mower

Had been looking online for a while for a new lawn mower, quoted prices basically all the same. Some don't deliver to this part of the world and others charge a fortune. (We are only 7 miles from Aberdeen)
Eventually found HWB Car Parts and lo and behold not only do they deliver but also free of charge. Not only that but they were prepared to offer a discount. No brainer and we clinched a deal. It is snowing here at the moment so haven't had the chance to use mower but have no doubt it will do exactly what I need it for.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Battery

Excellent. Knew what we needed, cheaper than anywhere else and fitted at home that afternoon.

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

Good service, good product

Very good service when I was buying a wood chipper - thank you.

Wood chipper is a Hyundai HCYC1500E-2. Assembly was fairly straightforward and so far it’s performed as expected. Got through three builder’s bags of cuttings in about an hour - now have a decent amount of mulch! I would recommend.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Staff

The staff are extremely helpful and, though I am generally clueless when I go in there, they are endlessly patient and never patronising! In all my transactions with them, I have found they go above and beyond to give excellent customer service.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Professional communication was great.

After a nightmare customer service experience elsewhere, I was able to get the product I was after from HWB, along with full, friendly advice on all aspects of the purchase. I waited 3 weeks without a dispatch or an answer from the previous company I'd ordered from. I was beginning to give up on being able to obtain it at all, as this was the experience from the larger company.

In contrast, when I reached out to HWB, they reassured me, replying to my enquiry within an hour, talked me through the sourcing of the product, and had it with me next day.

The price was great, packaging comprehensive and product works just as expected. I would wholeheartedly recommend them!

March 23, 2021
Rated 1 out of 5 stars

I ordered a whacked plate which was…

I ordered a whacked plate which was going to be delivered in 3-5 working days however I have now found that the product actually isn’t available which would of been handy to have known prior.

March 20, 2021
Rated 5 out of 5 stars

Great Service

Great Service. Kept me up to date on my order through the entirety. There was a slight issue that they correct as soon as was possible.

March 12, 2021
Rated 4 out of 5 stars

Great service and communication

Great service and communication, let down by stock availability incorrectly stated on the website.
I needed a mower and new hedge cutter, after a lot of searching I found HWBs site where there was the mower with the features I wanted as a refurbed unit and importantly, it was in budget. An IT issue with the site meant the refurbished mower I wanted I was no longer available, but Rob made some alternative suggestions and gave me a good deal on a new unit. Unfortunately the new unit was a lower spec so I lost some of the features I wanted. Once agreed Rob arranged shipping and I had both units the next day by FedEx undamaged and ready for operation. Love the mower but I haven't used the hedge cutter yet

March 11, 2021
Rated 5 out of 5 stars

Hyundai compressor

Great people to deal with . Let you know what’s happening with your order and helpful at sorting problems .

Item out of stock - offered options and choices and delivered on time as promised.

March 8, 2021

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