HWT Clinic Reviews 

136
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had a great experience with the clinic. The entire team was professional, friendly, and made me feel comfortable throughout the process. Everything was well organized, and they took the time to answ... See more

Rated 5 out of 5 stars

Very happy with hair transplant, contact was helpful with info from start to finish. Made us feel welcome and reassured. Would highly recommend. Hugo was our contact and he was super helpful, took... See more

Rated 5 out of 5 stars

Great service! The HWT team organized all the logistic at Istanbul, transportation, hotel and the Hair procedure. That helps to not worry about all those details, and focus in arriving, having the p... See more

Company replied

Rated 5 out of 5 stars

Had a very good experience with Hugo and his team. From start to finish he was very thorough and left no stone unturned in making what could be a daunting/embarrassing experience for some as smooth an... See more

Company replied

Company details

  1. Medical Clinic
  2. Hair Replacement Service
  3. Hair Transplantation Clinic

Written by the company

Founded in 2014, HWT Clinic (Hair World Turkey) is a hair transplant and medical aesthetics clinic based in Istanbul. We are fully approved by the Ministry of Health to carry out a range of hair transplant and restoration techniques.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.7

All reviews

(136)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

5 star 🌟🌟🌟🌟🌟

My experience from start to finish was fantastic. Hugo and all the staff was really nice and very professional, they made me feel very comfortable during the whole process. Communication was fast and precise. I was nervous but Hugo and the team but my mind to ease and done everything for me, including travel arrangements and hotel stay. It was of the highest quality and everything had a feel of class to it. I would definitely recommend HWT to anyone thinking of having a hair transplant. Thanks again Hugo and team.

April 26, 2023
Unprompted review
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Reply from HWT Clinic

Hello John Burgin,

Thank you so much for your amazing 5-star review! We’re thrilled to hear that your experience with HWT was fantastic from start to finish. It’s great to know that Hugo and the team were able to make you feel comfortable and take care of every detail, including your travel arrangements and hotel stay.

We always strive to provide top-quality service with clear communication and a sense of class, so we’re delighted that you felt this throughout your journey. Your recommendation means the world to us!

If you ever need anything in the future, we’re here to help. Wishing you all the best with your results!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

HWT FUE TRANSPLANT EXPERIENCE

Fantastic experience from start to finish. Hugo and his team were highly professional and made the process very easy. Picked up by Adem at the airport and taken to hotel and even helped me check in. Surgery day was picked up again and take to the clinic. The procedure was explained in detail and then I was given local anaesthetic and the entire surgery was completely painless. Literally didn’t feel a thing throughout. Even had a break for a great lunch after the harvesting process before implantation. Took around 5 hours in total and post op was taken back to the hotel and great care was taken by the driver again assisting me in and out of the car. Picked up the next day and taken for the first wash and then driven to the airport to catch flights home with plenty of time to spare.
Over a week since the transplant and hair is looking great. Eager to see the results go from strength to strength in the coming months !! Thanks so much to all the wonderful team at HWT !! Absolutely world class #teamhugo

April 12, 2023
Unprompted review
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Reply from HWT Clinic

Hello Ross Petty,

Thank you so much for sharing your fantastic experience! We’re so happy to hear that everything went smoothly from start to finish, and that Hugo and the team were able to make the process easy and comfortable for you. It’s great to know that the procedure was painless and well-explained, and that you felt well taken care of throughout your journey—from the airport pickup to the post-op care.

We’re excited for you to see your results improve in the coming months! Your kind words and recommendation mean a lot to us. If you ever need anything in the future, don’t hesitate to reach out. Wishing you continued success and great results!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

Fantastic experience

I have received 5 star treatment from HWT Clinic! I was initially very apprehensive about getting a hair transplant and was quite nervous about the procedure. From landing in Turkey, I was completely looked after by HWT Clinic. The driver collected me from the airport and took me to the hotel. I was collected in the morning where I met the team and underwent the pre op procedures. The sedation really helped as before I knew it was woken up and given a meal with the procedure being complete. The staff were brilliant and I had 24 hour support from Hugo who checked in with me often. This made me feel like I was a priority and he assured I could contact him with any issues.
My flight home was cancelled by the airline and I informed Hugo who put me at ease and said he could change the times of my first wash and check up to suit me if required.
I was very impressed with the whole experience and I am hopeful that the long term results will be amazing.

April 19, 2023
Unprompted review
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Reply from HWT Clinic

Hello Karl Michael,

Thank you so much for your wonderful review! We’re so glad to hear that your experience with HWT Clinic exceeded your expectations, and that Hugo and the team were able to make you feel comfortable and well-supported throughout the entire process.

It’s great to know that the sedation helped with the procedure and that you felt like a priority with 24/7 support. We’re also happy we could assist with your flight changes and ensure everything went smoothly despite the unexpected.

We’re excited for you to see the long-term results, and if you need anything at all in the future, we’re always here for you. Wishing you a speedy recovery and amazing results!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

100% recommended

The Experience from start to finish was a excellent service, the manager and all the staff was really nice and very professional, they made me feel very comfortable, communication was excellent, the hwt clinic was very up market and very clean, i am very pleased and overwhelmed with my hair transplant it’s made me a more confident person, I would like to thank everybody involved in my procedure and i recommend HWT clinic to everyone who looking for a hair transplant, thanks again

April 12, 2023
Unprompted review
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Reply from HWT Clinic

Hello,

Thank you so much for your kind words and for the 100% recommendation! We’re thrilled to hear that your experience with HWT Clinic was excellent from start to finish. It’s wonderful to know that our team made you feel comfortable and supported throughout the process.

We’re also happy to hear that you’re pleased with your results and that the experience has boosted your confidence. Your feedback means a lot to us, and we truly appreciate you recommending HWT Clinic to others.

If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best with your results!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

It was pleasant and friendly.

When I'm there I don't have a clue what's going to happen, was so nervous, but all the colleagues who work there makes me so comfort and extra care.
The whole process took around 6 hours, I'm not feeling that much pain, everything they did smoothly and nicely.
I have to thank full to all the colleagues work there.

April 11, 2023
Unprompted review
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Reply from HWT Clinic

Hello Thuva Gopal,

Thank you for sharing your experience with us! We’re so glad to hear that, despite your initial nerves, the team at HWT Clinic made you feel comfortable and well-cared for throughout the process. It’s great to know that the procedure went smoothly and that you felt little to no pain during the treatment.

Your kind words mean a lot to us, and we’ll be sure to pass along your thanks to the whole team. If you have any questions or need further support, we’re always here to help. Wishing you the best with your results!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

Don’t usually write reviews but thought I would….

Don’t usually write reviews but thought this is certainly worthy of one. After finding these guys online and the initial contact with Hugo it was all made so simple. All I had to do was find flights, once I had some dates in mind I sent them through to make sure they would work with HWT once approved flights booked and the rest was sorted.

Turned up on 26th March at the airport where I was greeted with Adem the driver, again very professional. He dropped me to the hotel which was 5* and checked me all in.

Following morning got picked up and straight to the clinic (about 15 mins away) was greeted by Hugo and team and straight to work with tests etc then in getting started on the procedure. I didn’t feel a thing and they are constantly checking on you and if you are comfortable which again puts your mind at ease.

Then bandaged up and back to the hotel for the night. Final day I went down had breakfast picked up again by Adem and to the clinic for the first wash. After that dropped back to the airport and on my way back to UK 🇬🇧

Would definitely recommend to anybody thinking of having it done and I’m looking forward to seeing what the results are like in coming months.

Thanks again to the HWT team.

March 26, 2023
Unprompted review
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Reply from HWT Clinic

Hello Steve,

Thank you so much for taking the time to share your experience with us! We’re delighted to hear that everything from your initial contact with Hugo to your arrival back home went smoothly and that the process was stress-free for you. It’s great to know that you felt comfortable and well taken care of throughout your journey, and we’re happy that Adem and the team provided excellent service.

We’re excited for you to see the results in the coming months and appreciate your recommendation! If you need anything at all, don’t hesitate to reach out.

Thanks again, and best wishes for your recovery!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

Amazing in every aspect!

The whole process from start to finish ran like clockwork. I cannot fault the process in any way. Hugo was very friendly and extremely efficient in answering any questions I had. Communication was top tier.
I highly recommend HWT Clinic

March 21, 2023
Unprompted review
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Reply from HWT Clinic

Hello,

Thank you so much for your amazing review! We’re thrilled to hear that everything went smoothly and that you were pleased with the communication and service provided by Hugo and the team. Your recommendation means a lot to us!

If you have any questions or need anything moving forward, don’t hesitate to reach out. We’re excited for you to see the results, and we’re here to support you every step of the way.

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

The Best In All of Turkey 🇹🇷

I originally had my procedure done in 2019. I spent about 2-3 months researching different hair transplant clinics in Turkey. I was able to narrow it down to about the top three after speaking with several agents from each. HWT stood out the most as they were extremely professional and our conversations inspired trust. Hugo was my rep and he was honest, sincere, and friendly. The process was so smooth, no hassles, and all of my expectations were blown away. I had the most amazing experience with HWT and would recommend them to everyone.

January 14, 2023
Unprompted review
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Reply from HWT Clinic

Hello Paul Andres Salazar,

Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that you felt supported from start to finish and that Hugo was able to make the process smooth and hassle-free. It’s great to know that we were able to meet your expectations and provide you with the best possible experience.

We truly appreciate your recommendation, and it means a lot to us that you had such a positive journey with HWT. If you ever need anything in the future, we’re always here to help!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

Great professional clinic with great service

Great clinic with great service. Go above and beyond for customers and they even opened the clinic up out of normal working hours to suit our flight. Painless, professional and modern procedure. Would highly recommend.

March 4, 2023
Unprompted review
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Reply from HWT Clinic

Hello Mahan,

Thank you for your fantastic review! We’re so happy to hear that you had such a positive experience with HWT Clinic. We always strive to go above and beyond for our patients, and it’s great to know that we were able to accommodate your schedule and provide a smooth, painless, and professional procedure.

Your recommendation means a lot to us, and we’re here if you need any further support. Best of luck with your results, and thank you again for choosing HWT Clinic!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

I recently visited HWT Clinic

I recently visited HWT Clinic. I was very anxious about travelling to a foreign country to have this procedure done, but the anxiety was not necessary as the service I received was superb.
The airport transfers were laid on with good cars, and drivers are always on time, they know your details and ask who you are, some even showed me a screenshot of myself which goes a long way.

The hotel was 5*. I stayed at the Titanic Hotel, nice friendly staff and good food, comfy bed and a very nice room indeed. I cannot fault it.

HWT Clinic is as good as anything in the UK I am sure. They have someone for every job, access control on every entrance door, colour coded uniforms, complement staff and are very polite, they don't rush you at all, do ask any questions. Some of the staff only speak broken English but always ask questions to Hugo if they cannot understand you. Hugo (Clinic contact and translator) is always on hand to translate for yourself or the staff, he speaks very good English, so you're never left unsure about anything. He's always available on WhatsApp at all times of the day and evening.
The service is very good, I highly recommend it.
I travelled alone, too. Never even had an operation before nevermind had one abroad!
Now I just need to follow the guidelines to do everything as instructed to give the follicles the best start possible.
Be brave, you are in good hands, just do it!

Rob W

February 27, 2023
Unprompted review
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Reply from HWT Clinic

Hello,

Thank you so much for your detailed and thoughtful review. We’re so glad to hear that your experience with HWT Clinic exceeded your expectations and helped ease your anxiety. It’s wonderful that the entire process, from the airport transfers to the clinic and hotel, was smooth and stress-free.

We’re especially happy to hear that Hugo was able to assist you throughout the process, making sure you were comfortable and informed. We take great pride in our team, and it’s fantastic that their professionalism and care stood out to you.

Thank you for your kind recommendation, and we wish you all the best as you follow the aftercare guidelines. We’re excited for you to see the results in the coming months! If you ever need anything, don’t hesitate to reach out.

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

Hi guys once again I just want to thank…

Hi guys once again I just want to thank hugo for all his help any questions I asked him he answer
I want to give hugo and his team
10 out off 10 top Mark's hotel pickup from the airport brilliant true out my journey my hair transplant surgery when very well
All the staff in HWT clinic brilliant
So guys anyone from Ireland planning to get a hair transplant done please check out HWT clinic Istanbul hugo and the team 💯💯
Thanks hugo for all your help.
Eric Jewell

February 17, 2023
Unprompted review
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Reply from HWT Clinic

Hello Eric,

Thank you so much for your kind words! We’re thrilled to hear that your experience with HWT Clinic was so positive and that Hugo and the team were able to assist you every step of the way. It’s fantastic to know that the hotel pick-up, your journey, and the surgery itself went smoothly.

We truly appreciate your recommendation, especially for those traveling from Ireland! Your feedback means a lot to us, and we’re grateful to have had the opportunity to help you.

Thanks again, and don’t hesitate to reach out if you ever need anything in the future!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

Excellent service procedure went well…

Excellent service procedure went well hugo is very polite friendly soon as i arrived in istanbul he always keeps you updated through whatsapp

February 3, 2023
Unprompted review
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Reply from HWT Clinic

Hello Michael,

Thank you for your great feedback! We're so glad to hear that your procedure went well and that Hugo's support made your experience even better. Keeping you updated throughout your journey is important to us, and we're thrilled to know you felt well taken care of.

If you ever need anything else or have any questions in the future, don’t hesitate to reach out!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

Excellent

HWT made life very easy for booking and procedure there hospitality is great feel very comfortable In there hands also put up in luxury accommodation, very happy with the results would recommend to anyone

February 3, 2023
Unprompted review
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Reply from HWT Clinic

Hello Sam Jones Jonesy,

Thank you so much for your kind words! We're delighted to hear that your experience with HWT was smooth and comfortable from booking to the procedure. It’s great to know you felt well taken care of, and we're thrilled you're happy with the results. We truly appreciate your recommendation and look forward to assisting you or anyone you refer in the future.

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

Been looking for hair transplant for…

Been looking for hair transplant for years in Ireland. Not possible cuz of prices being high

Came to Istanbul and got it done. Was nervous before but once i got here, it was the easiest thing. Great hospitality. Very professional. From taxi driver to staff, all very friendly. I highly recommend if someone is coming for hair transplant, please checkout HWT.

February 3, 2023
Unprompted review
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Reply from HWT Clinic

Hello Saksham,

Thank you for sharing your experience! We're so happy to hear that your decision to come to Istanbul for your hair transplant was a positive one. It's great to know that the process was smooth and that you felt well cared for from start to finish. We truly appreciate your kind words and recommendation. If you have any questions or need support in the future, don’t hesitate to reach out!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

5* review

My partner and father arrived on the Friday afternoon and left the Sunday afternoon. From the moment they arrived at the airport, they was well looked after. All members of staff from HWT clinic, the drivers, hotel was amazing!
We chose this clinic as my brother had attended last year and his results are absolutely amazing! We are SO happy and have nothing bad to say, we are so grateful and will forever appreciate everything you have done!
A massive shoutout to Hugo for keeping in touch via what’s app, answering all our questions and being so helpful.
Thank you all so much!!

January 28, 2023
Unprompted review
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Reply from HWT Clinic

Hello Tigan Lodge,

Thank you so much for sharing your experience! We're thrilled to hear that your partner and father had such a positive experience with us at HWT Clinic. It's wonderful to know that their journey was smooth and that they felt well cared for throughout their stay. We're also grateful for your kind words about Hugo and the team – we're always here to support you! We truly appreciate your recommendation, and we look forward to seeing the results as they progress. Thanks again for choosing us, and we're so happy to have been part of your journey!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

Highly recommend

I would highly recommend HWT for your hair transplant. The whole experience from start to finish was excellent.

Hugo’s communication was exceptional and made me feel well informed of what to expect and how best to prepare. His post transplant care has been equally as good, answering all my questions on washes and aftercare. My transport was all taken care of and the hotel was great which made the whole process stress-free and straightforward.

The clinic perform a full health screening before surgery and employ the highest standards of professionalism throughout the procedure. I am really happy with how everything went, again I’d highly recommend HWT. Thanks!

January 19, 2023
Unprompted review
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Reply from HWT Clinic

Hello Lewis Walker,

Thank you for sharing your experience! We're so glad to hear that your journey with HWT Clinic was smooth and stress-free. Hugo and the team always strive to provide clear communication and excellent care, both before and after the procedure, so it’s wonderful to know that it made such a positive impact on your experience. We're also pleased to hear that you were happy with the clinic, the hotel, and the overall professionalism of our team. We truly appreciate your recommendation and are excited for you to see the results of your hair transplant!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

10/10

10/10, from my first contact off Hugo (HWT) sending me a video of what to do and where to go to meet my ride when leaving Istanbul airport, to the dropping back off at the airport after my surgery, every single thing was planned, they have done it thousands of times and it tells.
I would not hesitate in recommending this company to anyone from the uk or anywhere else thinking of getting a hair transplant, they are superb.

January 18, 2023
Unprompted review
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Reply from HWT Clinic

Hello Nick Boyce,

Thank you so much for your kind words! We're thrilled to hear that everything went smoothly from start to finish. Hugo and the entire HWT Clinic team work hard to ensure every detail is taken care of, and it's great to know that the planning and communication made your experience stress-free and seamless. We truly appreciate your recommendation and are so happy that you had a positive experience with us. If you need anything in the future, don’t hesitate to reach out. Best of luck with your results, and thanks again for choosing HWT Clinic!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

HWT - Excellent!

Such a great clinic to deal with! My patient relationship manager Hugo was simply amazing! He has been professional, gave me plenty of reassurance and always there when I needed. The team at HWT were also exceptional, thank you so much for my procedure. I can’t wait to see the results. There are cheaper Hair Transplant clinics on the market, however I was more than happy to pay their fees for their exceptional level of attention to detail, excellent customer service, professionalism and patient care. I couldn’t be happier - thank you team. Love your work!

January 19, 2023
Unprompted review
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Reply from HWT Clinic

Hello Alvin Kris Chand,


Thank you so much for your wonderful review! We're thrilled to hear that Hugo and the entire HWT Clinic team provided you with the level of care, professionalism, and reassurance you were looking for. We always strive to ensure our patients feel supported every step of the way. Your satisfaction means a lot to us, and we're excited to hear how pleased you are with your experience. We’re confident that you’ll be happy with the results, and we truly appreciate your trust in our clinic. Thanks again for your kind words, and we look forward to following up with you soon!

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

5 Star Clinic and Experience

I would highly recommend using HWT clinic for hair transplant.

I was initially apprehensive because there were so many clinics that offered the hair transplant treatment in Istanbul.

I'm very thankful I went to HWT.

From start to finish everything was so professional.

Prior to leaving the UK Hugo from HWT got in touch (WhatsApp) and provided a detailed video as to who was picking me up at the airport and where exactly I should go. Hugo was a godsend, as I had so many questions which were answered immediately.

After being picked up you are taken to a five star hotel which is around an hour away from the airport.

The following day you are picked up and taken to the clinic at around 8am. Hugo met me in the reception area and explained all the procedures that were going to take place. All the staff were very welcoming and extremely friendly.

They then conduct blood tests, ECG and blood pressure checks to ensure everything was in order prior to Surgery.

You are then given a sedative that keeps you awake but makes you quite drowsy, The grafting of hair then begins and takes around 2/3 hrs. Although I was awake during I felt no pain and have a vague recollection of what happened. They also give you various numbing injections during the process for the next stage.

You are then provided lunch and the surgery begins around 45mins later.
You are fully awake for this stage but do not feel anything due to the local anaesthetic given.

The next stage is incisions and hair transplantation. This took roughly 3/4 hrs depending on the amount of grafts being undertaken.
Again this procedure was painless.

You are then taken back to the hotel.

The following day you are given the first wash and all medicines and shampoos were provided.

You are then taken back to the airport.

The process was so smooth and easy.

You are also able to take a partner with you, this would normally cost around 20euros per night extra.

This clinic is highly efficient in what they do and again I would highly recommend them.

January 16, 2023
Unprompted review
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Reply from HWT Clinic

Hello,


Thank you for sharing your thorough and positive experience with HWT Clinic! We're so glad to hear that the entire process—from your initial contact with Hugo to the post-procedure care—was seamless and professional. We truly aim to make the experience as smooth and comfortable as possible for all our patients, and it's great to know that Hugo and the team provided you with all the support you needed.

We appreciate your detailed breakdown of the process, as it will help others feel more confident and informed about what to expect during their visit. We're also glad to hear you were satisfied with the clinic's high standards of care, from the tests to the procedure itself, and the post-op guidance.

Thank you again for your recommendation! We wish you the best of luck with your results and are here if you need anything moving forward.

Best regards,
HWT Clinic Team

Rated 5 out of 5 stars

It was a great experience with great…

It was a great experience with great people !!!
Proffesional team and very good condition !!!
Thank you for all Hugo !!!

February 25, 2022
Unprompted review
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Reply from HWT Clinic

Hello Silviu Bolos,

Thank you for your kind words! We're thrilled to hear that you had a great experience with the HWT Clinic and that our professional team and the clinic's conditions met your expectations. Hugo and the entire team truly appreciate your feedback.

We wish you all the best with your results and are always here if you need any further assistance!

Best regards,
HWT Clinic Team

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