I had a great experience with the clinic. The entire team was professional, friendly, and made me feel comfortable throughout the process. Everything was well organized, and they took the time to answ... See more
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Very happy with hair transplant, contact was helpful with info from start to finish. Made us feel welcome and reassured. Would highly recommend. Hugo was our contact and he was super helpful, took... See more
Great service! The HWT team organized all the logistic at Istanbul, transportation, hotel and the Hair procedure. That helps to not worry about all those details, and focus in arriving, having the p... See more
Company replied
Had a very good experience with Hugo and his team. From start to finish he was very thorough and left no stone unturned in making what could be a daunting/embarrassing experience for some as smooth an... See more
Company replied
Company details
Written by the company
Founded in 2014, HWT Clinic (Hair World Turkey) is a hair transplant and medical aesthetics clinic based in Istanbul. We are fully approved by the Ministry of Health to carry out a range of hair transplant and restoration techniques.
Contact info
Atalar Mah. Uskudar Cad. No:112 Kartal Istanbul, 34000, Istanbul, Turkey
- +905419194247
- info@hwtclinic.com
- hwtclinic.com
4.7
Excellent
136 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Extremely helpful and always there when…
Extremely helpful and always there when needed. Seamless process and extremely easy from start to end.
December 28, 2022
Unprompted review
Reply from HWT Clinic
Hello Cameron Wilk,
Thank you for your wonderful feedback! We're so glad to hear that your experience was seamless and that Hugo and the team were there to support you every step of the way. It's always our goal to make the process as easy and stress-free as possible.
We appreciate your trust in HWT Clinic and are excited to hear about your positive experience!
Best regards,
HWT Clinic Team
Reasonable price and A1 service
Pickup, drop off was smooth. The procedure itself went very well. I fell ill the day after the procedure but was looked after when I went in for the first wash the next day. Only been 2 weeks and scalp is clearing up.
December 26, 2022
Unprompted review
Reply from HWT Clinic
Hello Ahmed Akram,
Thank you for sharing your experience! We're glad to hear that the pickup and drop-off were smooth and that the procedure itself went well. It's also great to know that the team was there to support you when you weren't feeling your best, and that you're already seeing progress with your scalp healing. We hope the results continue to improve in the coming weeks!
If you need any further assistance, don't hesitate to reach out. Wishing you a speedy recovery!
Best regards,
HWT Clinic Team
Recommended, excellent clinic.
Had an excellent experience. Was fast and painless process. Clinic was very nice and the team very helpful and friendly. Definitely recommend using HWTClinic. Have recommended them to my friends and will be going back.
December 23, 2022
Unprompted review
Reply from HWT Clinic
Hello Jiwan,
Thank you for your feedback! We're thrilled to hear that you had an excellent experience with HWT Clinic. It's great to know that the process was fast, painless, and that the team made you feel comfortable throughout. We truly appreciate your recommendation to friends, and we look forward to welcoming you back in the future. If you ever need anything, don't hesitate to reach out!
Best regards,
HWT Clinic Team
Professional and great quality service
Everything about the experience with HWT was very professional and top quality - from the drivers, to the hotel and the clinic itself. Hugo was on hand to answer any questions in the build up and after the operation and was great to deal with.
The procedure was very well organised and ran like clockwork - pick up from the hotel at 8AM, arrive at the clinic for some medical tests, followed by pictures and some admin - then you are sedated and the procedure begins. Mine took around 8 hours, with lunch being provided, and I was then transported back to the hotel.
The next day I was brought back to the clinic to be shown how to wash my hair and, as I stayed an extra night, I was brought back the following day for another wash before being driven to the airport for my flight. Any questions I've had since then, Hugo has been happy to answer.
Overall it was a very good experience dealing with very friendly and helpful people, and very reasonably priced for what is included in the package.
December 27, 2022
Unprompted review
Reply from HWT Clinic
Hello Andy,
Thank you for sharing your experience! We're so glad to hear that everything with HWT Clinic was professional and of top quality. It's great that Hugo was able to assist you before and after the procedure, and that the entire process ran smoothly from start to finish. We're pleased you were happy with the service, including the transport, accommodation, and aftercare. Your feedback means a lot to us, and we appreciate you recommending us for the overall experience and value! If you need anything in the future, we're here to help.
Best regards,
HWT Clinic Team
You are in good hands at the HWT and…
You are in good hands at the HWT and are looked after like a king.
The result is also very good and can not say anything negative.
September 26, 2022
Unprompted review
Reply from HWT Clinic
Hello Kiro,
Thank you so much for your kind words! We're thrilled to hear that you felt well taken care of at HWT Clinic and are happy with the results. Providing excellent care and ensuring our patients feel comfortable and valued is our top priority, and we're glad we were able to meet your expectations. If you ever need anything or have any questions in the future, don't hesitate to reach out!
Best regards,
HWT Clinic Team
Hugo and the Team were great in every…
Hugo and the Team were great in every aspect, Prior to surgery I was a little nervous but they gave me all the information needed and put my mind at ease, surgery was effortless, aftercare was great with all information and products I need going forward. Looking forward to seeing results.
January 4, 2023
Unprompted review
Reply from HWT Clinic
Hello Ben Deakin,
Thank you for sharing your positive experience! We're so glad to hear that Hugo and the team were able to ease your nerves and provide the support you needed before and after your surgery. It's great to know that you felt well-informed and taken care of throughout the process. We're excited for you to see the results in the coming months! If you have any questions or need anything along the way, don't hesitate to reach out.
Best regards,
HWT Clinic Team
Hugo and HWT - the way to go..........
I dealt with hugo via text and phone calls and he arranged everything such as booking hotels/taxi's etc. The process was very slick and I was happy with th e hotel/pick ups etc.
The clinic itself is very nice/clean/hygenic - there appeared to be lots of staff and the whole day was well planned out. The procedure itself went well and I believe I will be back to HWT Clinic in the future for a top up.
I would recommend Hugo and HWT clinic very highly, I'm sure there are lots of cheaper alternatives in Turkey but hygiene is very important the whole experience meant it was worth the money spent. I, myself was recommended HWT clinic by a close family friend and will advise you to go with HWT!
May 20, 2022
Unprompted review
Reply from HWT Clinic
Hello Rizwan Raza,
Thank you for sharing your experience! It’s wonderful to hear that Hugo and the team provided a smooth and efficient process, from arranging your accommodations to ensuring everything went well at the clinic. We're glad you found the clinic clean and hygienic, as this is essential for a successful experience. It's great to know you're happy with the procedure and looking forward to the results, with the possibility of returning for a top-up. Thank you for recommending HWT Clinic, and we’re sure you’ll continue to be pleased with the results!
Best regards,
HWT Clinic Team
Smooth and easy
From the minute I landed everything was very smooth. I got all my questions answered bia Whatsapp by Hugo and was confident when I met the team.
The operation was very fast (porbably because of sedation) and did not feel any pain at all.
I thank the whole team and HWT Clinic for this great experience, can’t wait for my new hair :)
December 22, 2022
Unprompted review
Reply from HWT Clinic
Hello David Spencer,
It sounds like your experience with HWT Clinic was fantastic from start to finish! It’s great that Hugo provided clear communication via WhatsApp, helping you feel confident and prepared. The fact that the operation was fast and painless, thanks to sedation, must have made the whole process much easier. We hope you're excited to see the results and enjoy your new hair! Thank you for sharing your positive feedback!
Best regards,
HWT Clinic Team
Best experience possible
Booked my operation very last minute and was very impressed with how all was handled ! Spoke with Hugo before arriving. Arrived to Istanbul was collected and brought to the nicest hotel I’ve ever stayed in checked me in brought me to the clinic the next day! Met Hugo and the team ! Clinic was spotless very professional I was worried about pain and I didn’t feel a thing treatment went very well the language barrier was not a problem I returned to hotel and went back the next day for checkup then headed home ! I was treated like a VIP the whole time everyone was so nice my hair looks great and cannot wait to return to get my crown done next year I couldn’t not reccomend Hugo and the Team at HWT more
December 13, 2022
Unprompted review
Reply from HWT Clinic
Hello Jack Spain,
It sounds like your experience with HWT Clinic was absolutely seamless and top-notch! From the moment you arrived, it seems like everything was taken care of—from the luxurious hotel to the professional and smooth procedure at the clinic. It's great to hear that you felt comfortable and well taken care of, especially with your concerns about pain and language barriers being addressed. We’re sure you're excited to see the full results and look forward to your next visit. Thank you for sharing such a glowing review, and we’re sure Hugo and the team will be thrilled to see you again next year!
Best regards,
HWT Clinic Team
HWT review - amazing customer service
Serdar was my main point of contact. I'd been messaging either himself or Hugo for a few years prior to booking my operation. Both are extremely patient, nice, genuine guys.
When I finally made the decision to go ahead with the operation, they made everything so easy.
The company has two drivers: Bahadir and Adem. Both really cool dudes.
I was picked up from the airport and Bahadir made sure I was checked in at the amazing 5-star Hotel, Elite World Grand İstanbul Küçükyalı.
The day after I was taken to the clinic and hooked up the ECG. The anesthesiologist found a particular rhythm in my heart and was reluctant to proceed with operation for my safety.
Serdar and Adem then drove me to the doctors to see a cardiologist. I was very nervous at this time but Serdar and Adem both took great care of me. The cardiologist took readings of my heart and allowed the operation to go ahead. I was given the readings to take away with me and was advised to contact my doctor as soon as I got home. I wasn't charged for this and I'm very grateful to the guys for the support during this time.
The operation went ahead afterwards. It was a 6 hour procedure and I was under local anaesthetic and sedated.
The op went well. I was back at the clinic the next day for my first wash then transferred to the airport again.
It's been nearly 3 weeks now and the results are fantastic so far. This is one very happy Scottish customer. I plan on going back again for my crown to be done in the next couple of years.
Thanks to everyone at HWT for a wonderful service.
December 13, 2022
Unprompted review
Reply from HWT Clinic
Hello Sandy Glassford,
It sounds like your experience with HWT Clinic was exceptional! From the start of your journey with Serdar and Hugo to the amazing service provided by the drivers Bahadir and Adem, it seems like everything was handled with care and professionalism. It’s especially reassuring to hear how well the clinic looked after your health and safety, addressing the heart rhythm issue with great attention and ensuring that the procedure could go ahead only when it was safe.
It’s wonderful to hear that the operation went well and that the results are already showing positive signs after just a few weeks. Your trust in HWT Clinic and the team is clear, and it sounds like you’re looking forward to returning for further treatment. Thank you for sharing your experience, and we’re sure the HWT team will be thrilled with your kind words!
Best regards,
HWT Clinic Team
Good experience and excellent service.
December 2, 2022
Unprompted review
Reply from HWT Clinic
Hello,
It’s great to hear you had a good experience and were satisfied with the service! If you’d like to share more about specific aspects of your experience, feel free to do so. Your feedback is always valuable!
Best regards,
HWT Clinic Team
Excellent service!!
Excellent service!!
I had the hair transplant two weeks ago and I'm really satisfied with the amount and type of hairs transplanted. Highly recommended!!
December 8, 2022
Unprompted review
Reply from HWT Clinic
Hello Inderjeet Singh,
Thank you for sharing your positive experience! It’s fantastic to hear that you’re happy with the results of your hair transplant. If there’s anything specific about the process or the service that stood out to you, feel free to share!
Best regards,
HWT Clinic Team
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