Hydroheat boiler installations  Reviews 275

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My old boiler needed replacing. Ben was fantastic, guiding me through my options within the budget I had. Excellent communication; I was well informed about the progress of my job at all stages. The... See more

Rated 5 out of 5 stars

Had Ben round to fix my old boiler which sadly had several issues and couldn’t be fixed. Ben helped me choose a new boiler and as I was without heating and hot water he fitted me in so quickly even m... See more

Rated 5 out of 5 stars

Ben did a great job as usual...he is always the first person we contact if any heating jobs large or small are required. Had an issue with a radiator not warming up and Ben quickly found ,and fixed... See more

Rated 5 out of 5 stars

We switched to hydroheat for regular boiler services after british gas hiked there prices a couple of years back. They are very reliable, have great comunication and are friendly and professional. Ben... See more

Company replied

Company details

  1. Heating Contractor
  2. Boiler Supplier
  3. Gas Engineer
  4. Gas Installation Service
  5. Plumber

Written by the company

We solve hot water and heating issues by installing, maintaining and repairing boilers and central heating systems. We believe in trust, honesty and integrity and deliver a top quality service by being great communicators and always complete the job to the best of our ability.


Contact info

5.0

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service on Worcester-Bosch boiler

Ben provided excellent professional service. Was there on time and after examining the service book advised that only standard service was required rather than the full service booked. Very polite and courteous. Will definetely book again and recommend to others

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

New Radiator Installation

We have been using Hydroheat for a few years now for all of our heating needs.We have always found Ben to be punctual and very friendly .
His standard of work is excellent and all at a reasonable price.
Would definitely recommend Hydroheat.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Ben came today to fit my tap

Ben came today to fit my tap. He was really good and came on time and was very tidy and polite, I have re-booked him for another job,I would definitely recommended him.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Ben did a great job as usual

Ben did a great job as usual...he is always the first person we contact if any heating jobs large or small are required.
Had an issue with a radiator not warming up and Ben quickly found ,and fixed, the problem after removing carpet and floorboards and locating a blocked pipe. Ben did the fix and replaced everything perfectly
Thanks Ben.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. New boiler fitted today.
Kept informed of time arrival and the process.
Work completed to a high standard.
Tidy and professional job.
I can highly recommend

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic service.

What a fantastic service.
Quick turn around from initial contact to job done. Was able to service my Dad's boiler when I was able to be there. Thank you so much.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely great service from Ben

I left Ben a fairly urgent message which he responded to even though he was on leave and he offered me some advice which I was extremely grateful for. We booked an appointment and I was so happy with his work and advice given about my boiler. A genuinely good guy, very efficient and tidy. As a female it's nice to know I feel safe with him and not being taken advantage of. 100% recommendation for him.

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

HydroHeat : Heating Engineers.

Following receipt of the quote we were given a detailed explanation of what work was required. Technical advice about the type of radiators prove extremely useful in sourcing two lovely vertical radiators.
We agreed fitting date and receive confirmation a few days before that was still on schedule.

Hydro Heat attended promptly on the day of the installation and fitted to vertical radiators and some other work to the boiler in a neat and tidy fashion. We are delighted with the finish result and with the service provided by Ben and the HydroHeat. Very professional and trustworthy and will certainly use again in The future. Thoroughly recommend this company to family and friends.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Def a go to company

Ben was really helpful during his visit. Although we initially booked the standard service of £90, we also brought up the noise our boiler is making, so he offered to stay extra, fully strip down the boiler and clean it. Useful advice was given as well in regards to thermostat changes we have been thinking for a while to do, so we will def reach back to him and the company when we decide to make the change. I think its great to have this service availble they will also provode a reminder when your service is due.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

A gas boiler replacement by Ben at…

A gas boiler replacement by Ben at Hydroheat proved to be a great experience. From the initial visit and discussion about the available options to the easy and convenient booking process, Ben was helpful and open. The quote given was competitive and transparent. Communication before, during and after the job was excellent plus Ben was always on time. I have no hesitation in recommending Hydroheat.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Hydroheat

Great experience with Hydroheat. Very easy and convenient booking process. Transparent pricing. Excellent communication in advance of the appointment. Ben turned up at the exact time per the booking and was professional and informative throughout the job. I would definitely recommend Hydroheat based on this experience.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

ASHP Service & Repair

Ben did a fantastic job with our first ASHP service. It was a bigger job than expected but Ben was a great help and sorted it out for us. Couldn’t fault his professionalism and support from start to finish.

Highly recommend and would definitely be using Ben and Hydroheat going forward.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Annual boiler service due
Friendly phone call reminder to book in and great communication once booked
Ben arrived right on time and carried out an excellent job

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler repair

A massive thank you to Ben for his quick response and professionalism. An urgent repair for my boiler was needed. Ben took time to respond to all of my queries and sorted the problem very quickly, taking care to check that everything was assessed before undertaking the repair. I can only highly recommend him. I am no longer looking for another company for future work that will be needed. Thank you!

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Keeping my boiler working efficiently

Ben fitted a magnetic filter and limescale reducer to my boiler and did a top job. Hydroheat always tells you exactly what they'll do and what to expect before they complete any job and they'll also set out the price up front. Ben is professional, polite and knowledgeable and always carries out the work efficiently and tidies everything up beautifully at the end of the job. I'm extremely impressed with Hydroheat and the way they do business - highly recommended!

April 9, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look