I mistakenly purchased two kettlebells and subsequently returned one, providing proof of receipt via DHL. Despite sending numerous emails, I have not received a response. I also attempted to contact t... See more
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See what reviewers are saying
As of writing this, I have just filed a complaint with my bank. I have tried countless times over the last three weeks to contact Hygym with no luck. I even turned up at their address in Swindon to... See more
Ordered the Power Rack and from the outset they were upfront and honest about the delay in it being delivered. There were issues caused by the delivery company but Ben (HyGym customer service) was re... See more
Purchased a squat rack and few other weights and bits from HYGym. Products are good quality at affordable prices. They are a small company with limited staff and dealing with high demand, their servi... See more
Company details
Written by the company
Daniel and Shane started HyGYM from a single garage on a mission to help keep gyms open during the global pandemic and support mental health: originally providing PPE equipment for gyms.
Contact info
HyGYM Ltd, 10 Athena Avenue,, SN2 8EJ, Swindon, United Kingdom
- 0800 772 0838
- rebuild@hygym.co.uk
- hygym.co.uk
3.2
Average
193 reviews
Hasn’t replied to negative reviews
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Great customer service
Great customer service, well priced and nice quality of dumbbells, flooring and racks. Would 100% recommend to a friend!
March 10, 2022
Great communication
Order fulfilled and delivered on time. Good product and good communication.
March 3, 2022
Great quick delivery
February 20, 2022
Quality product at a good price
February 12, 2022
Excellent communication throughout and…
Excellent communication throughout and punctual delivery.
February 12, 2022
Really happy with the product
Really happy with the product, exactly as entails and good for home use
January 17, 2022
Good products but poor delivery service
Purchased dumbbell set and rack which are great. Adjustable bench had 2 small pieces missing but contacted and sent next day delivery.
Main gripe is the delivery service - cancelled twice then turned up unexpectedly, fortunately someone was in. The pallet/boxes were in a shocking state, all over the place and wet and muddy.
January 14, 2022
Exactly what I require
Exactly what I require, for getting the dips in , made of sturdy material, and easy to assemble, well pleased 👍
January 6, 2022
Excellent service quick delivery
Excellent service quick delivery. Items as stated and excellent quality
January 6, 2022
Everything is great looks great
Everything is great looks great! Works great! Easy to assemble, customer service was great especially over Christmas my order was delayed for a couple of days due to the delivery service not hygym, hygym was very helpful with this and still managed to get it in a week that’s with the delay! Overall great product!
January 5, 2022
Hygym blue squat rack
I ordered the Hygym blue squat rack for our home gym in a converted garage. The ceiling is quite low and on a slope so the pull up bar fits upside down.The instructions are easy to follow and the squat rack has been used almost daily by members of my family. The rack feels stable and makes lifting weights feel easier and safer. I use the safety bars when lifting weights on my own. This rack is good value for money.
January 4, 2022
Great service and speedy delivery.
Great service and speedy delivery.
Ordered Sunday night and delivered on Tuesday morning.
Customer service also fantastic with how quick they reply. 10/10 would recommend.
December 21, 2021
Unprompted review
Great service and top quality product
Squat rack ordered from the guys at HyGYM and service was top drawer from start to finish.
Great price, very good product and great after service. (Instructions for rack were not great but guys were on hand to advise within 15 mins of dropping them an email)
Top company 👍🏼
December 13, 2021
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