First class service. DM’d the guys the night before for a black Essentials t-shirt and ended up changing my choice to the Grey which was completely fine and no hassle, they arrived quicker than they’d... See more
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Ordered a pair of Yeezy breds for the mrs on the Tuesday night and they were delivered by Thursday morning. Couldn’t believe it when comparing the service ive had when dealing with other personal shop... See more
Dealt with the guys at hylux numerous times now, service is impeccable! Great prices, a huge range of stock and can even request sourcing of items not already available on their site. Absolute grade... See more
Ordered trainers. Got an email confirmation. 30 minutes later, got an email cancelling the order ‘but your payment has not been refunded yet’ 3 days before Christmas and £250 down and no way to now go... See more
Company details
Information provided by various external sources
Glasgow based personal shopping service.
Contact info
United Kingdom
- hyluxclothing.com
4.0
Great
88 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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still waiting 2 month and no message…
still waiting 2 month and no message about my order
January 4, 2025
Reply from Hyluxclothing
Hi Mounir your order was cancelled the day that you placed the order as our system had detected a high fraud alert.
Many thanks
Out of stock item confirmed and payment taken
Ordered trainers. Got an email confirmation. 30 minutes later, got an email cancelling the order ‘but your payment has not been refunded yet’ 3 days before Christmas and £250 down and no way to now go out and purchase another pair! Why take payment in the first place if stock isn’t available!
December 19, 2024
Unprompted review
Excellent service
Contacted me regarding size not being in stock changed for a different item. Delivered next day. Excellent service
December 6, 2024
Ordered over a week ago and not…
Ordered over a week ago and not delivered. Emailed twice and heard nothing back. Think I’ve been ripped off.
June 2, 2024
Great service
May 20, 2024
Amazing service thanks guys x
December 7, 2023
Great service
December 5, 2023
Great product fast delivery
December 4, 2023
Great service
Great service, price and Delivery.
The best price I could find around this time of year.
Kept informed from the moment I ordered to the time it was delivered.
November 20, 2023
Absolutely wonderful service
Absolutely wonderful service. The team are very friendly and helpful. Will definitely be back!
May 18, 2023
Unprompted review
Reply from Hyluxclothing
Hi Ciaran
You placed your order with us on the 15th of June at checkout it states our delivery is between 3/5 working days.
We shipped your order on the 15th of June and you received it the next day on the 16th of June.
We can’t ship quicker than next day delivery
Very confused to why you have left this review
Pleasant staff when I had to change for…
Pleasant staff when I had to change for a bigger size
March 1, 2023
Excellent
I ordered a pair of trainers online and they were available for collection straight away. This was my first time using hylux clothing after a friend recommended them. Fast and efficient service. Will definitely use this company again.
January 27, 2023
Very kind and helpful would definitely…
Very kind and helpful would definitely shop their again
December 20, 2022
Great service
Ordered trainers and they were available for collection the next day. Great service in store too
December 6, 2022
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