Hyperoptic Full Fibre Broadband Reviews 51,260

Adam H came on time, explained everything he was going to do, left a neat and tidy job. Nice to see people who take pride in their work

Great customer rep. Well done

Really easy installation from Gerry (13061). Was quick and efficient and cables are extremely well hidden. Took less than an hour, overall no complaints!

Nemanja Vozarevic, who was assisting me over the phone to set up my WiFi was extremely patient with me, helpful and pleasant to speak to. He made the experience frictionless and was kind. Great customer service - Anthreas

A very charming and effective young lady dealt with me

I recently signed up with Hyperoptic and had a great experience thanks to Atif, who coordinated everything efficiently and professionally. He has been approachable, responsive, and very helpful throughout the process, ensuring everything runs smoothly from start . Even when I needed to reschedule due to personal constraints, he remained understanding and proactive in arranging a suitable alternative date without any hassle. His clear communication, strong coordination skills, and commitment to customer satisfaction have made the entire experience seamless and stress-free, and I truly appreciate the effort he is putting in to get everything sorted.

Such a pleasant guy to talk to , he sorted out the issue really quickly. There should definitely be more like him in a lot of companies.

solved the problem with discount not applied

Good customer service, friendly and reliable

I want to say thank you to Ksenija T for helping out with a problem im haveing she went above and beyond to support me to the best way she could thank u very much 👍

Nikola was very helpful today getting my mini hub running as it should be

Stefan and Anya have been very helpful in helping me to setting my hyperoptic broadband. They were very patient and kept me updated with everything throughout.
Thanks guys

I had a genuinely great experience with Jovan Sosic from Hyperoptic. From start to finish, he was professional, responsive, and easy to deal with. He took the time to explain everything clearly, offered helpful suggestions, and made sure I was aware of the best options available rather than just pushing a standard package.

What stood out most was his communication—quick replies, clear answers, and a very reliable approach throughout the whole process. It made everything feel smooth and straightforward, which is not always the case with service providers.

Overall, Jovan delivered exactly what you’d hope for: fast, reliable, and genuinely helpful service.

Sara S was really helpful and super quick in dealing with my request.

Richard 13418 was so nice and helpful today setting up my broadband, super friendly and polite. Couldn't recommend him enough, wifi is great so far, super speedy!

Excellent experience for myself and my sister with the help of Atif, he’s been very helpful, supportive and prompt with the communication. All was explained thoroughly and he made all the switching process easy. Looking forward to a great service
From a returning customer of hyperoptic

Proactive and quite prompt in actioning the requests. Was assisted by Katarina Pavlovic and really happy with the service received.

Great customer service.

Alex was kind and considerate and helped solve my issue. Thank you.

This was so seamless and professional. I requested a call back, and within a very short time Kristina had called me and everything was set up and booked in for my move in date. Wonderful customer service - thank you!