Hypnia - High Quality UK Mattresses Reviews 1,372

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They offered 200 day trial period - then when I requested to get refund or exchange for a firmer mattress (the mattress I got was much softer than a different model Hypnia mattress that I tried at a f... See more

Rated 4 out of 5 stars

Third mattress purchase. One to replace a Hypnia bought ten years ago, one for my son. Excellent mattresses and probably won’t change brand as they are so comfortable and durable. Four stars given... See more

Rated 5 out of 5 stars

replaced our old mattress and pillows, simply because of age and hollows. We had also made the mistake of choosing a mattress that could not be turned; otherwise it had been excellent.our new hypnia n... See more

Rated 5 out of 5 stars

Ordered the kingsize supreme hybrid mattress and OMG 😲 what a comfortable, supportive, soft mattress it is.. its simply the best mattress I've ever bought at a brilliant price Delivery was quick and... See more

Company details

  1. Mattress Store

Written by the company

Hypnia supplies & delivers the best quality hybrid & memory foam mattresses across the UK. Buy it, try it & sleep better with a 200-night risk-free trial, free speedy delivery and a 15-year warranty. Discover a revolutionary sleep experience with Hypnia.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our Hypnia King-Size mattress has been…

Our Hypnia King-Size mattress has been a glorious buy. It is 5-months since we unveiled our new mattress - that is 5-months of sleeping on air! It's truly fabulous and a steal at the price - it does feel as if we robbed you (in the nicest possible way)!

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Comfort

This is the fifth Hypnia mattress we've had in various sizes at home over the years, and we just can't fault the comfort.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

I'm so pleased how this mattress fits…

I'm so pleased how this mattress fits my bed I was a bit worried at first as it was so flat when it came out the bag but it has really surprised me how much it has risen and the memory foam is as good as the top brands at a fraction of the price I've slept on it one night so far and it's amazing 👏 would definitely buy from Hypnia mattressess again.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great Mattress

Great Mattress. Mattress arrived on the planned delivery day, and great communication prior to delivery. Mattress was easy to unpack and put on the bed. The mattress felt firmer than what we were used to, but after a couple of nights sleeping on it it feels really comfortable my husband commented that his back pain had lessened. We're both really pleased that we chose a hypnia mattress and would purchase again.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Quality

It's been 4 months now and I love our Hypnia Essentials Hybrid mattress. Customer Service were very helpful with advising us on what type of mattress to buy (husband is on the heavy side). I don't get any joint or back pain anymore, and my husband says he sleeps so much better now. I wish I'd bout it years ago.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Time does not diminish quality

It took a wee while to appreciate our new Hypnia hybrid mattress but now we simply wouldn’t have anything else. It replaced our 10 year old Hypnia memory foam mattress and we can now say with some certainty that I made the right choice.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Mattress

From the moment we opened the box to the mattress being put on the base of our bed ,we have experienced a steady nights sleep 😴, one of our better decisions, overall we are pleased with how the mattress is performing..

August 22, 2024
Unprompted review
Rated 2 out of 5 stars

Returned mattress but took months to…

Returned mattress but took months to obtain the refund and still not received 6 months later.

December 29, 2023
Unprompted review
Hypnia - High Quality UK Mattresses logo

Reply from Hypnia - High Quality UK Mattresses

Dear Sandra, many thanks for your comment. As confirmed by our service team the refund took place weeks ago (March,1st). We keep at your disposal for any other question. Best regards, HYPNIA Team.

Rated 1 out of 5 stars

This company is not too good

This company is not too good. I didn’t receive my mattress, they reckon it got lost !! Really a big mattress! So it just seemed strange and i just cancelled my order. No hope with this company.
Customer service wasn’t great either.can’t comment on mattress that “got lost”

July 11, 2024
Unprompted review
Hypnia - High Quality UK Mattresses logo

Reply from Hypnia - High Quality UK Mattresses

Dear valued customer,
we regret that your shopping experience was not satisfactory. Please be assured that this incident is totally out of our hands. Quality monitoring is carried out with our partners in charge of transport. Rest assured that this case will be investigated.
We apologise once again for this inconvenience and wish you a pleasant day.
The HYPNIA team

Rated 5 out of 5 stars

Finally!!

I'm so glad I researched mattresses. I have had a fabulous experience with this Hypnia mattress, the best nights sleep I have had in a very long time. The same for the other half. Great delivery time, packaged well, but beware, it is heavy when unpacked!! I really wish I had found Hypnia a long time ago. Worth 5 stars every day of the week.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Second mattress from hypnia because…

Second mattress from hypnia because they are so comfortable. First king size flag ship model was for new bed in extension. It was a discounted price from their refurbished unit and I’m guessing because it stank of fish but after reading up on this complaint learnt that it was short lived for whatever reason. After 3 weeks the smell was gone and my back was noticeably getting better from sleeping on this mattress rather than my 8 year old Simba in the master bedroom. So when we started to sleep back in our refurbished bedroom with our old super king Simba my back was stiff after every sleep. Looked on hypnia site and saw they were 60% off. No brainer. Ordered new supreme hybrid mattress at a fraction of other mattresses and was delivered within 4 days with the extra small cost to take away the old mattress. Thankfully this one doesn’t smell which was a relief to my wife even though I was expecting it to but new if it did it would subside. Very happy with these mattresses. Anything that aids my back is worth every penny.

July 6, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look