Independent Hypotheken Reviews 

939
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for providing clear guidance and making the complex mortgage process remarkably smooth and stress-free. Consumers note that customer service is exceptionally responsive, with advisors readily available to answer questions and schedule appointments quickly. Some people also felt that navigating the initial steps involved occasional challenges, such as initial confusion or experiencing a lack of proactive communication before getting things resolved. Reviewers nevertheless consistently appreciated the overall dedication, flexibility, and expertise shown by the team in securing their successful mortgage approvals.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that advisors are professional,... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the efficient... See more

Response time

Consumers find response time to be extremely positive, frequently highlighting that advisors provide quick,... See more

User experience

Clients share positive opinions on user experience, highlighting an excellent, smooth, and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ezinne worked on our case and we are confident to say she did a great job. We appreciate that she took the time to explain step by step the process, she was always available for questions and found us... See more

Rated 5 out of 5 stars

I must say it was really great help and advise from Hypotheekrente team. They guided me at each step and also suggested solutions to make sure mortgage is approved by mortgager. I will recommend Hyp... See more

Rated 5 out of 5 stars

Me and my partner had an excellent experience working with Stephanie on my mortgage as an expat in the Netherlands. She guided me clearly through every step, answered all my questions, and made the wh... See more

Rated 5 out of 5 stars

I'm very happy with Stephanie's overall handling of our case. She showed tremendous flexibility to meet with her customers during the evening, sometimes for calls up to 60 or 90 min long. I w... See more


Company details

  1. Mortgage Broker

Written by the company

Wij vergelijken de hypotheken van vrijwel alle banken en kiezen de beste rente en voorwaarden voor jou.

Hypotheekrente.nl, eerlijk en onafhankelijk

Written by the company

Vergelijk hypotheekrentes
Vergelijk de beste hypotheken zodat je verzekerd bent van de laagste hypotheekrente.
Berekenen je mogelijkheden
Je kunt zelf je maximale hypotheek en maandlasten berekenen, zodat je direct weet wat jouw mogelijkheden zijn.
Maak een vrijblijvende afspraak
Naast het vergelijken van de rentetarieven kun je bij hypotheekrente.nl natuurlijk ook jouw hypotheek afsluiten. Wil je direct een offerte aanvragen? Of liever een afspraak maken met een adviseur? Jij beslist.

Contact info

4.9

Excellent

TrustScore 5 out of 5

939 reviews

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4.9

All reviews

(939)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great experience with Danny

We had a great experience with Danny. He could help us in a special situation where other mortgage advisors said they can't help us with that particular request. Great personnels at Hypotheekrente

May 10, 2024
Rated 5 out of 5 stars

Quick and Perfect Service

Danny was really supportive, quick and honest from the beginning of the process with his expertise. I am so happy to work with him and highly recommend Hypotheekrente.nl to everyone.

May 1, 2024
Rated 5 out of 5 stars

Ramon was super helpful!

Ramon was super helpful! Explained everything really clearly and was patient with our inane questions. Was really nice to see all the different options laid out clearly.

April 10, 2024
Rated 5 out of 5 stars

Detail orientation, professionalism and empathy

I had the chance to be helped by Stephanie during the process of buying my very first home! Being from a different country and not speaking the language made it very daunting for me and i had many questions and needed a lot of advice. Stephanie was extra patient with me, re-selected countless times possible mortgages with my very specific set of criteria and supported me when i bid on houses, making sure i was ready for the next step. I considered the mortgage to be the most important part of my purchase and Stephanie was here to guide me and reassure me every step of the way, if you are looking for someone dedicated and detail oriented but also empathetic and available, stephanie is the right advisor for you! Thank you Stephanie for everything you did, i am forever grateful i got to have you as my mortgage advisor !

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great help

Quick reponses, thinking along and good experts. Very happy with the help of Nigel from hypotheekrente.

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great, smooth experience

I had a great, smooth mortgage experience. Ramon was always ready to help, give his suggestions keeping what is best for me in mind. Both Ramon and Matthieu were quick in their response and ensured I had all. Documentation ready on time. Highly recommend them as your mortgage advisors.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Danny helped me to get a mortgage with low interest rate. He is so proactive and helped us with every step in the mortgage process.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Go for Youri!

Picking mortgage advisor is very important! Our friends referred Hypotheekrente/Youri and we are extremely happy with our choice.

Youri is very friendly and answered our questions patiently in every step and guided us through picking the correct lender and mortgage method within our needs.

Highly recommended!

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

Super professional

We had talked with multiple mortgage advisors before coming to Hypotheekrente, and Warner stood out the most: extremely to the point, quick and professional, so we eded up working with him.

We especially appreciated extremely fast response times: with Warner you can be sure that every email will be answered in a timely manner. Within 30 minutes of us contacting Hypotheekrente, we already were discussing our mortgage scenarios with Warner and had our application filled in on the same day. It took other mortgage brokers 1-2 WEEKS.

So, within a week, we already had our mortgage approved without any issues.

We will definitely come back to Warner to refinance our mortgage.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Very good service! They helped me with everything!

It was a very good to choose them as a financial advisor to buy the house, Danny really helped me here! I am an expat so things for me are a little bit harder than it is for dutch people. They helped me with all of the documents needed and also with another doubts that I had in the middle of the process.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Mortgage Support from Hypotheekrente.nl with Danny and Youri

Our experience with Hypotheekrente.nl was fantastic, and we owe it all to Danny and Youri. They not only helped us secure our mortgage but also answered all our questions, even before we officially started the process.

Danny and Youri's guidance was invaluable. They explained everything in a way that was easy to grasp, making the whole mortgage process smooth and stress-free. From our initial conversation to receiving the keys, they were with us every step of the way.

What stood out was their responsiveness. They were quick to address any questions or concerns we had, making us feel supported throughout. Their approach was not only professional but also friendly, creating a positive and enjoyable experience.

If you're in search of a straightforward and reliable mortgage experience, Hypotheekrente.nl, with Danny and Youri's assistance, is the way to go. We highly recommend them for their expertise, transparency, and exceptional customer service.

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Highly unpleasant and stressful experience with Hypotheekrente

Zie de Nederlandse vertaling achterin.

It was a highly unpleasant and stressful experience working with Hypotheekrente on getting my mortgage.

My advisor made one major mistake after another (See examples in the end).

There was a total lack of proactiveness, she was unresponsive and ignored many of my emails, WhatsApp messages and calls.

I am still in shock and distressed about this total lack of attention for my case, because with the fee charged by them, I would expect a respectful and accurate service.

Mistake 1:
She calculated my max borrowing capacity wrong by adding an 8% holiday allowance when my payslip clearly stated that the amount already included the holiday allowance. This gave me a false expectation that I could borrow 30k more, which created a tremendous stress later on.

Mistake 2:
I told her twice before the submission of the application that I wanted to keep the borrowing percentage at 85% for a lower interest rate (4.57%), but when I received the mortgage offer, it was still 85.5% and with an interest rate of 4.61%. This was rectified later but precious time was lost and I had a very tight delivery deadline.

Mistake 3:
When I asked again to keep the percentage at 85%, she told me "It’s a mortgage with NHG so that doesn’t matter" but I didn't apply for the NHG, which shows that she didn't have a clear overview of what my application is.

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Zeer onaangename en stressvolle ervaring met Hypotheekrente
Het was een zeer onaangename en stressvolle ervaring om met Hypotheekrente te werken aan het verkrijgen van mijn hypotheek.

Mijn adviseur maakte de ene grote fout na de andere (zie voorbeelden aan het einde).

Er was een totaal gebrek aan proactiviteit, ze reageerde niet en negeerde veel van mijn e-mails, WhatsApp-berichten en oproepen.

Ik ben nog steeds geschokt en bedroefd over dit totale gebrek aan aandacht voor mijn zaak, omdat ik met het door hen aangerekende honorarium een respectvolle en accurate dienstverlening zou verwachten.

Fout 1:
Zij heeft mijn maximale leencapaciteit verkeerd berekend door er 8% vakantiegeld bij te tellen, terwijl op mijn loonstrook duidelijk stond dat in het bedrag al het vakantiegeld was verwerkt. Dit gaf mij de valse verwachting dat ik nog eens 30.000 euro kon lenen, wat later voor enorme stress zorgde.

Fout 2:
Ik heb haar voor het indienen van de aanvraag twee keer verteld dat ik het leenpercentage op 85% wilde houden voor een lagere rente (4,57%), maar toen ik de hypotheekofferte kreeg was deze nog 85,5% en met een rente van 4,61%. Dit werd later verholpen, maar er ging kostbare tijd verloren en ik had een zeer krappe leveringsdeadline.

Fout 3:
Toen ik opnieuw vroeg om het percentage op 85% te houden, zei ze tegen mij: “Het is een hypotheek met NHG dus dat maakt niet uit” maar ik heb de NHG niet aangevraagd, waaruit blijkt dat ze geen duidelijk overzicht had van wat mijn toepassing is.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Stephanie was absolutely great

Stephanie was absolutely great. She was available, offered advice, and helped a couple of buitenlanders navigate their way to buying a house in Nederland. We would have been lost without her.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Timely and professional help

Very professional and timely help on mortgage. Stephanie is very patient in helping us regarding our questions during house purchase, and offered us timely support for example when communicating with the makelaar. Definitely recommend this company and Stephanie.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

great and professional service

We are very pleased to have chosen Hypotheekrente.nl as our mortgage consultant. We are foreigners and the loan situation is a bit complicated.
Stephanie was very professional and patient, so we received a lot of support from buying the house to getting the mortgage. The whole process went faster than we expected and she gave us lots of other financial advice besides the mortgage part.
Highly recommended!

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience!

I worked with Bas and he was super responsive and knowledgeable. The whole process was pleasant and efficient and my lack of knowledge of Dutch was not a problem at all. I can recommend Bas and Hypotheekrente without any hesitation.

September 29, 2023
Unprompted review

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