While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Use this company at your own risk. Delivery was delayed, they wont respond to emails, their own webform or answer any phone calls. Ignored my request to cancel 2 days prior to delivery... sent out t... See more

Rated 3 out of 5 stars

I was surprised at the speed of the delivery, I think it came within 2 days, but the MacBook was still logged in. I’ve tried calling, emailing, left a message but am yet to hear a response from thi... See more

Rated 1 out of 5 stars

Do not recommend I thought I ordered a spare replacement screen but got sent a some sort of postage label .. when I went back in the link I had been sent the page had changed to a repair we service!!... See more

2.5

Poor

TrustScore 2.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Positives and negatives

Can’t fault the delivery, was expecting it on the 20th and received it on the 12th.
Macbook seems to be in good condition, only disappointing things are:

The screen is quite scratched up - understand it’s a referb but still expect better screen condition for the price

And the other being it was a little sticky but that’s nothing a quick wipe down can’t fix.

Is I could give 3.5 then I would

January 12, 2022
Unprompted review
Rated 3 out of 5 stars

Good and not so good.

Product was ok, if inconsistent with differing models shipped despite ordering what I thought were the same iMac. Business buyers be aware that VAT invoices are not issued, with unsatisfactory explanation as to why.

Do not expect quick responses to emails.

As a positive, product is reasonable value, and when I did have an issue it was resolved ok.

December 26, 2021
Unprompted review
I Redo logo

Reply from I Redo

Hello,
We are glad you liked the product.
We understand that you have questions regarding the VAT invoices, please reach out to us at cs@i-redo.co.uk.

Rated 5 out of 5 stars

Very happy

Honestly can’t see why anyone would give a negative for this company. The MacBook I ordered was clean and working great as expected. Emailed with a query and got quick, helpful reply from the team too. Would certainly use again.

December 24, 2021
Unprompted review
I Redo logo

Reply from I Redo

Thank you for your review! We hope you enjoy your MacBook.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look