What a lot of Sh#t lies an fake stay well away from a plastic cut out that looks nothing like your lost or loved
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Use this company at your own risk. Delivery was delayed, they wont respond to emails, their own webform or answer any phone calls. Ignored my request to cancel 2 days prior to delivery... sent out t... See more
I was surprised at the speed of the delivery, I think it came within 2 days, but the MacBook was still logged in. I’ve tried calling, emailing, left a message but am yet to hear a response from thi... See more
Do not recommend I thought I ordered a spare replacement screen but got sent a some sort of postage label .. when I went back in the link I had been sent the page had changed to a repair we service!!... See more
Company details
Contact info
Unit 11 Lewisher Road, LE4 9LR, Leicester, United Kingdom
- 07309226623
- cs@iredo.co.uk
- i-redo.co.uk
2.5
Poor
68 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great MacBook
Great MacBook! Very very fast delivery. I can't be happier. Tanks
December 8, 2021
Unprompted review
Perfect conditions I can’t believe that…
Perfect conditions I can’t believe that it is refurbished , feels as a new . Thank you
October 26, 2021
Unprompted review
Fantastic MacBook!
February 27, 2021
Unprompted review
Ordered via Wowcher
Ordered via Wowcher, arrived on time, excellent condition and works brilliantly. I had one minor issue and so e-mailed the company who responded promptly and helped me to sort out my query. Great computer and service, very impressed.
February 5, 2021
Unprompted review
Slow, misleading and unprofessional
I ordered a refurbished imac on wowcher through I-Redo and paid for express shipping. It was supposed to be delivered on the 14th January.
After almost a week of waiting I was in contact with wowcher who continually told me it was in transit and to wait 72 hours.
I redo had a phone number that never answered so I couldn't speak to them
Eventually I had a real Reply where they finally contacted I redo and today I received what I can only call an insult.
A package arrived with a refurbished imac with typical wear and tear (which I accepted) but the keyboard and mouse were third party non apple products and they were filthy...
The keyboard and mouse also had no Bluetooth dongle so I had no way of connecting the products .
On top of that.. They sent no wires and now I have to pay to send it back to them.
Disgusting
UPDATE....
almost a year later after receiving a full refund from I-Redo , have I received an email from them asking me to prove and elaborate that this is a real review.
January 20, 2021
Reply from I Redo
Hello, we understand that there were challenges faced by you. But, we did the best from our end to mitigate the challenge at hand. As you mentioned we gave you the full refund. Our team only asked for the confirmation of authenticity to better serve our customers going forward.
We hope you are satisfied with our resolution. If there is anything else we can help you with reach out to us directly on our customer service e-mail.
Beware exact same company as IT Trade Services Limited!!!
Buyer beware this is the exact same company as IT Trade Services Limited! Same address, same look website. Seems to me they’ve also set up a website as I-Redo.co.uk is something to do with bad reviews as the other company? Mind you these look prett bad too!
December 14, 2020
Unprompted review
Reply from I Redo
Hello Tina,
We have never hid the fact that we are related to It Trade Services. If you would visit IT trade's official site they have mentioned us as their official eCommerce partner.
If you are facing any problems with our products or services please write to us on our service email provided on our website
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