I2ioptometrists Reviews 339

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, making every visit a welcoming and comfortable experience. The service is frequently highlighted as superb, with many appreciating the personalized attention and thoroughness in eye care and product selection. People are particularly impressed with the high-quality products, including a great selection of frames and lenses, and the overall user experience, which is described as efficient and bespoke. The customer service stands out for its attentiveness and the staff's ability to go above and beyond, ensuring complete satisfaction without any pressure to upsell.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Customers consistently express high satisfaction with the service received. Reviewers frequently highlight... See more

Product

Reviewers highlight positive aspects of the product, particularly the impressive selection of frames and... See more

User experience

Users describe positive interactions with the overall user experience. Customers consistently praise the... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the staff for being attentive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mikey is an actual star as is the rest of the team at I2I. They have such an impressive selection of Brands here and their varifocals are just amazing. The staff can't do enough for you and mak... See more

Rated 5 out of 5 stars

Stephen is a top rate optician who explains exactly what is required. The other staff are hugely knowledgeable and accommodating. The range of frames on sale are top quality. The shop is well worth... See more

Rated 5 out of 5 stars

My Go-To company for glasses and sight tests for many years now and I don't expect that to change in the years to come. Stephen, their optician, is both professional and friendly taking me through al... See more

Rated 5 out of 5 stars

Very helpful and professional team. After my eye test there wasn't the usual big sell but a patient and informative consultation on what i wanted, what i thought looked good and keeping within my budg... See more


Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

339 reviews

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Rated 5 out of 5 stars

best in the west end.

Lisa is professional, very helpful, friendly and laughs at my jokes.
Great choice of glasses on offer.
Would highly recommend,
thank you.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Always a warm welcome at i2i

Always a warm welcome at i2i. Stephen is so professional, knowledgeable and trustworthy. The range of glasses on display is fantastic and satisfaction is guaranteed.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Overdue Eye Test…

Visited today for a long overdue eye test at I2i.
I’ve been in the Howard Street shop many times over the last few years as both my wife and son come here for their glasses so the shop and staff are familiar.
Booked the test the previous day by telephone but their online booking system looks very easy to use.
Stephen was the optician who tested my eyes, friendly and professional and he then ran through my options very clearly with no upselling.

Sarah then helped with my selection of specs which actually proved easier than I expected as they had a superb range to choose from. Sarah also took time to pick out other options that were not on display too, very helpful and again no pressure upselling which I appreciate.
Selection made, my lenses were fairly straight forward and they had my specs ready to collect within a couple of hours same day.

Very happy with my experience and I highly recommend I2i, nice people nice specs 🤓.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Extra Health Check

Stephen is very thorough and highly experienced; giving me peace of mind particularly as I get older. Through the advancement in scanning and Stephen's skill; he can help identify health issues as well as put your mind to rest too - to stop unnecessary worry.
I am grateful for all the care and attention I have had from Stephen and his colleagues.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and professional team

Very helpful and professional team. After my eye test there wasn't the usual big sell but a patient and informative consultation on what i wanted, what i thought looked good and keeping within my budget. The team offered loads of advice and personal opinions which helped my decision in choosing the perfect frames and lenses

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Love I2ioptometrists

Love I2ioptometrists. The reason is the service is first class and friendly. The staff are so nice and a great detailed eye test We have been going for years and wouldn’t go anywhere else and they have beautiful specs

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience in Glasgow

I would like to express our heartfelt gratitude to Mikey at i2i optometrist. For the moment we walked in, Mikey welcomed us warmly and showed such genuine care and patience.
What impressed us most was how attentive and professional he was. Not only did Mikey take the time to carefully listen to our concerns, but also explained everything clearly and thoroughly—never once showing impatience, even when we had many questions.
Thanks to Mikey dedication and sincerity, our problem was fully resolved. It is rare nowadays to meet someone who serves with such heart and professionalism. We are truly grateful, and we want to say a big thank you for going above and beyond.
We will definitely recommend i2i optometrist to our friend and family because of this outstanding experience.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

The staff are so welcoming and…

The staff are so welcoming and professional in everything they do. It’s a joy to visit the opticians. The range of glasses on offer is amazing and the staff are great at recommending a style to suit you. I was shown these fantastic glasses with the sunglasses accessory, the sunglass frames just clip on to the glasses frame, they are brilliant. Really pleased with them and can’t wait to wear them.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

i2i: Simply Awesome!!!

It's been over two-and-half years since I first visited (and reviewed) i2i in Howard Street, Glasgow. The service was simply awesome then, but has gone to a whole new level as they've got to know me as a client.

A massive thank you to Mikey and his colleagues as they upgraded my glasses in August 25 (last month), and this week as they took the time to find me the perfect pair of prescription sunglasses.

I can't thank the i2i team enough. I used to hate going to the Opticians, to the point I kept my last pair of glasses for over twenty years. From now on: I won't go anywhere else.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic team and service

Fantastic team at I2I. This is my second visit, and once again they went above and beyond to help me find exactly what I was looking for. Knowledgeable, friendly, and the service is excellent all round. I wouldn’t go anywhere else for shopping or for my eye tests.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Always met with a pleasant greeting and…

Always met with a pleasant greeting and professional manner…. Both by staff and optometrist.
Everything explained during examination whilst exam going on.
Attitude is helpful, interested and professional as well as being relaxed.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

eye test at i2i Optometrists

I had an eye test at i2i Optometrists in Glasgow today, and I was very pleased with the experience. The staff was friendly, professional, and knowledgeable. They thoroughly examined my eyes and addressed all of my concerns. The office was clean, modern, and well-equipped. I would definitely recommend i2i Optometrists to anyone looking for quality eye care in Glasgow!

September 11, 2025
Unprompted review

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