I2ioptometrists Reviews 339

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, making every visit a welcoming and comfortable experience. The service is frequently highlighted as superb, with many appreciating the personalized attention and thoroughness in eye care and product selection. People are particularly impressed with the high-quality products, including a great selection of frames and lenses, and the overall user experience, which is described as efficient and bespoke. The customer service stands out for its attentiveness and the staff's ability to go above and beyond, ensuring complete satisfaction without any pressure to upsell.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Customers consistently express high satisfaction with the service received. Reviewers frequently highlight... See more

Product

Reviewers highlight positive aspects of the product, particularly the impressive selection of frames and... See more

User experience

Users describe positive interactions with the overall user experience. Customers consistently praise the... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the staff for being attentive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mikey is an actual star as is the rest of the team at I2I. They have such an impressive selection of Brands here and their varifocals are just amazing. The staff can't do enough for you and mak... See more

Rated 5 out of 5 stars

Stephen is a top rate optician who explains exactly what is required. The other staff are hugely knowledgeable and accommodating. The range of frames on sale are top quality. The shop is well worth... See more

Rated 5 out of 5 stars

My Go-To company for glasses and sight tests for many years now and I don't expect that to change in the years to come. Stephen, their optician, is both professional and friendly taking me through al... See more

Rated 5 out of 5 stars

Very helpful and professional team. After my eye test there wasn't the usual big sell but a patient and informative consultation on what i wanted, what i thought looked good and keeping within my budg... See more


Company details


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5.0

Excellent

TrustScore 5 out of 5

339 reviews

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Rated 5 out of 5 stars

I2I...The Best

Mikey is an actual star as is the rest of the team at I2I. They have such an impressive selection of Brands here and their varifocals are just amazing.
The staff can't do enough for you and make you feel really welcome, and they also advise you on what suits you and what doesn't there is no hard sell here, just genuine honest people.
Not forgetting Stephen who is the optometrist and he also makes you feel comfortable.
If you want something extraordinary then I2I is the place to go.
Thanks again guys.

September 10, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent Care

Very clear and attentive examination and speedy professional approach from optometrist and other staff

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Professional Service

I had an excellent experience with i2iOptometrists.

The customer service was phenomenal from start to finish.

Very friendly professional staff who were always on hand to help and answer any questions.

Fully recommend i2i for any eyecare required.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Satisfied

Once again, highly satisfied with visit. Staff are friendly, professional and most helpful. I’ve been going to them for many years and wouldn’t dream of going elsewhere.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

I2ioptometrists Friendly, caring and professional

I’m sure it’s not often people say they look forward to visits to opticians or doctors or dentists but I2ioptometrists must be the exception to that rule
Their premises are spacious and all staff are super friendly and professional - you really do get the impression they care

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Top class customer service

I've been a regular here for a few years now. The customer service is first class. You feel welcome and appreciated. Lovely shop, spacious and calm. On this occasion, after my eye test I was helped choose my new sunglasses. I had lovely service from Gabby . Listened to what I wanted, make good suggestions and processed it all for me. In the past I've also had fab service from Susie,Sarah, David and Mikey. I cant remember the opticians name, but she was also great.
Wouldn't go anywhere else now. Much better that the big opticians where is like a production line. Well done guys.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I found Stephen, who assisted me, to be extremely approachable, professional and knowledgeable. He answered all my questions and I am very happy with my purchase.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Khalil Khan is the best

today I was seen by Khalil Khan who was very thorough friendly and helpful and although for the time being I’m not allowed to drive until I get my cataracts done. He was very understanding and helpful.

August 5, 2025
Unprompted review

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